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- Tasks: Lead a team to ensure international students feel safe and at home on campus.
- Company: Join EF Education First, a global leader in language and cultural exchange.
- Benefits: Gain valuable experience, boost your CV, and enjoy a multicultural environment.
- Why this job: Make a real difference in students' lives while developing your leadership skills.
- Qualifications: Customer service experience and a passion for student welfare are essential.
- Other info: Opportunities for career growth and innovation in a supportive team.
The predicted salary is between 10 - 16 £ per hour.
EF Oxford International Language Campus is seeking empathetic, organised and responsible Residence Assistant Leads for summer 2026. This is a full-time, temporary role starting in June/July 2026. The position requires live-in availability with half board provided.
Take an active role in ensuring our international students feel safe, comfortable and truly at home on campus. This is an ideal opportunity for anyone who enjoys taking ownership of situations, providing high-quality care and maintaining a welcoming living environment where students can thrive.
If you’d like experience within international business this summer, and are passionate about student welfare, customer service and multicultural environments, we’d love to hear from you.
Responsibilities:
- Assist the Residence Manager in ensuring weekends are well planned and run smoothly.
- Organise the work process and delegate duties between residential assistants, including creating rotas.
- Assist with weekend reception duties overseeing arrivals and departures from residence accommodation.
- Prepare arrival and departure documents for residential assistants on duty at the weekend.
- Ensure standards of rooms and quality of services are maintained by conducting weekly building checks.
- Assist with curfew and ensure under 18 students are in their rooms by assigned time.
- Assist students with general enquiries and take appropriate action in the event of student misconduct.
- Ensure safeguarding procedures are in place and concerns are shared with relevant school staff.
- Follow EF procedures and take responsibility for fire safety in the event of alarms.
- Ensure effective communication between day and night staff during the weekend.
- Support security team when required.
- Assist with emergency phones when required ensuring teamwork.
- Attend regular staff meetings and adhere to the Residence Assistant Code of Conduct.
Requirements:
- Must be a team player that can lead from the front, be outgoing and have great attention to detail.
- Previous experience in a customer service environment, ideally working with young people.
- Strong emotional intelligence and passion for customer service.
- Ability to work under pressure and in a high-paced environment.
- A mindset of going above and beyond, never settling for the status quo.
All offers are subject to a clear enhanced background check and two references. Right to work in the UK upon commencement of your contract.
Why you will love working with EF:
- Work in a truly international environment.
- Boost your CV this summer with a world-renowned organisation.
- Pre-summer online and in-person training.
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
- Ambition is nurtured and post-summer job opportunities are available at EF’s year-round Language Campuses.
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Summer Residence Assistant Lead in London employer: Education First
Contact Detail:
Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer Residence Assistant Lead in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on EF Education First. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Residence Assistant Lead, you'll be working closely with students from all over the world. Brush up on your communication and empathy skills so you can demonstrate your ability to create a welcoming environment during your interview.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experiences where you've taken charge or helped others. This will highlight your ability to lead a team and manage responsibilities effectively, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the EF family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Summer Residence Assistant Lead in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for student welfare and multicultural environments shine through. We want to see that you genuinely care about creating a welcoming atmosphere for our international students.
Be Organised: Since the role involves planning and delegating tasks, make sure your application reflects your organisational skills. Mention any relevant experience where you've successfully managed responsibilities or led a team.
Highlight Relevant Experience: If you've worked in customer service or with young people before, don’t hold back! Share specific examples that demonstrate your emotional intelligence and ability to handle various situations effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Education First
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Summer Residence Assistant Lead. Familiarise yourself with the job description and think about how your past experiences align with the tasks mentioned, like managing a team or ensuring student welfare.
✨Showcase Your Empathy
Since this role involves working closely with international students, it's crucial to demonstrate your empathy and emotional intelligence during the interview. Share specific examples of how you've supported others in challenging situations or created a welcoming environment in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of situations where you had to manage conflicts or ensure safety, and be ready to explain how you would approach similar challenges as a Residence Assistant Lead.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if the environment aligns with your values, especially regarding student welfare and teamwork.
