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- Tasks: Enhance and support our Salesforce platform while leveraging AI for smarter solutions.
- Company: Join Hult, a forward-thinking tech company in London.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by improving user experience and driving innovation.
- Qualifications: 2+ years as a Salesforce Administrator with a proactive mindset.
- Other info: Collaborate with a passionate team and grow your Salesforce expertise.
The predicted salary is between 36000 - 60000 £ per year.
As a Mid-Level Salesforce Administrator, you will play a vital role at Hult. We are looking for a proactive individual who can help us continually improve and enhance our Salesforce platform by gathering requirements, designing scalable best practice solutions, and providing excellent support to our internal users. Our Salesforce user experience is of great importance to us; therefore, the Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction as a priority.
At Hult, we are actively embracing AI to transform how we work—we're looking for someone who shares this mindset and is excited to leverage AI tools to drive efficiency, innovation, and smarter solutions across our Salesforce ecosystem. We are looking for someone with a good understanding of the Salesforce platform who can understand both our current setup and business objectives in order to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritising, and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman's terms and clearly explain design options and their potential impact.
In the role of Salesforce Admin, you will report to the Technical Delivery Lead and you will contribute to the day-to-day administration of our Salesforce system while learning from our in-house team. You will be joining our fast-paced Hult Tech Team at its head office in London, working alongside other Salesforce Admins, Developers, and Tech Product Owners.
Key Responsibilities- Design, develop, and deploy custom scalable Salesforce solutions using declarative tools such as Flow, validation rules, etc across the different clouds (Sales, Service).
- Evaluate and implement Salesforce AI features (such as Agents & Prompt Builder) to enhance user productivity and business outcomes.
- Leverage AI-powered development tools (e.g., Agentforce Vibes) to accelerate solution delivery.
- Setup and maintain integrations with 3rd party packages (Conga, Calendly, Financial Force, etc).
- Understand when to use declarative capabilities vs code solutions, including when AI-assisted automation is the optimal approach.
- Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules.
- Identify opportunities for improving the use of technology to benefit the business operation.
- Work with the wider Salesforce team and other business units on projects related to Salesforce administration.
- Oversee support tickets.
- Perform audits to identify irregularities and maintain a high degree of data quality.
- Monitor platform usage and adoption.
- Keep up to date with release features—especially AI advancements within the Salesforce ecosystem—and strive to implement new solutions where applicable.
- Maintain technical documentation up to date.
- 2+ years experience working as a Salesforce Administrator.
- Salesforce Administrator – required.
- Salesforce Certified App Builder – preferred.
- Salesforce Agentforce Specialist – preferred.
- Proficiency with declarative tools such as Flows and Validation rules.
- Data-driven and data literate, strong analytical mindset.
- Knowledge of Sales Cloud and Service Cloud features.
- Familiarity with Salesforce AI tools (Agentforce, Prompt Builder, Data Cloud) – hands-on experience preferred, awareness required.
- Experience using AI-powered development tools (e.g., Agentforce Vibes) – preferred.
- Comfortable using AI productivity tools (e.g., Claude, Copilot, ChatGPT) to enhance day-to-day workflows.
- Knowledge of SOQL preferred.
- Knowledge of deployment cycle, change management and governance.
- Methodical testing approach.
- Familiarity with Agile/Scrum methodologies preferred.
- A proactive attitude towards platform enhancements.
- Strong problem-solving and analytical skills.
- An AI-enabled mindset: curious about emerging technologies, willing to experiment, and eager to find innovative ways to work smarter.
- Excellent communication and teamwork abilities.
- Ability to work independently and in a team environment.
- A keen interest in developing and growing Salesforce knowledge.
- Creative and positive in approach and able to adapt to a changing environment.
Salesforce Administrator in London employer: Education First
Contact Detail:
Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current Salesforce Administrators or tech teams on LinkedIn. Ask them about their experiences at Hult and share your enthusiasm for the role. Personal connections can often lead to insider tips or even referrals.
✨Tip Number 2
Show off your skills in action! If you’ve worked on any Salesforce projects, create a portfolio or a case study that highlights your problem-solving abilities and how you’ve improved user experience. This will give you an edge during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on AI tools and features within Salesforce. Be ready to discuss how you can leverage these technologies to enhance productivity. It shows you’re not just familiar with the platform but also excited about its future!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Hult team.
We think you need these skills to ace Salesforce Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Salesforce Administrator role. Highlight your experience with Salesforce, especially any projects where you've improved user satisfaction or implemented AI tools.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about the role and how you can contribute to our team. Share specific examples of how you've tackled challenges in previous roles, particularly around user management and support.
Showcase Your Technical Skills: Don’t forget to mention your proficiency with declarative tools like Flows and Validation rules. If you’ve worked with AI features or integrations, make sure to include those experiences as they’re super relevant to what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Education First
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge before the interview. Understand the key features of Sales Cloud and Service Cloud, and be ready to discuss how you've used declarative tools like Flows and validation rules in past roles. This will show that you're not just familiar with the platform but can also contribute effectively from day one.
✨Show Off Your AI Enthusiasm
Since Hult is keen on leveraging AI, come prepared to discuss any experience you have with AI tools like Agentforce or Prompt Builder. Share examples of how you've used these technologies to enhance productivity or solve problems. This will demonstrate that you share their vision for innovation and efficiency.
✨Communicate Like a Pro
As a Salesforce Administrator, you'll need to liaise with various stakeholders. Practice explaining technical concepts in simple terms. During the interview, try to convey how you've successfully communicated complex ideas in the past, ensuring everyone is on the same page. This will highlight your ability to bridge the gap between tech and non-tech teams.
✨Be Ready for Change Management Questions
Expect questions about your experience with change management and governance. Prepare examples of how you've managed user setups, permissions, and project priorities in previous roles. Showing that you're comfortable with adapting to changes and can manage multiple aspects of a Salesforce project will set you apart as a strong candidate.
