At a Glance
- Tasks: Manage client accounts and drive renewals of language training programs across EMEA.
- Company: EF Corporate Learning, the world's largest corporate language training provider.
- Benefits: Competitive salary, supportive onboarding, career progression, and paid sabbaticals.
- Other info: Work in a multicultural environment with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact in clients' success through language learning.
- Qualifications: Fluency in English and German, strong communication skills, and sales experience preferred.
The predicted salary is between 35000 - 45000 € per year.
Who are we? EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years. Our award-winning method is designed using the largest dataset of language learners in the world, drawing from 2.2+ million English assessments, 5+ million live private classes yearly, and countless more learners enjoying structured self-study every day. The result is a learning experience with 3x better engagement and learning progress, helping your teams find their voice, faster.
The Opportunity: Our Renewal Sales Team, based in London, is looking for Account Managers to work with EFCL’s mid-market clients situated across the EMEA region. You will play a crucial role in managing existing client accounts, ensuring continued success and satisfaction, and driving renewals of the language training programs by working with client HR and L&D stakeholders. The role is based in our Global EF office in Chelsea, London, with a possibility to work from home on Fridays.
Key responsibilities:
- Own the B2B renewal sales cycle end-to-end — from discovery and needs analysis to value proposition delivery and negotiations with senior stakeholders.
- Drive account growth by identifying expansion opportunities through proactive outreach, strategic relationship building, and service level optimization.
- Write and deliver compelling pitch presentations, demonstrating deep market understanding and clearly positioning our services against competitors.
- Coordinate and execute learning program operations to enhance client engagement, satisfaction, and long-term retention.
- Monitor KPIs, identify trends, and take action to ensure timely and successful renewals.
- Collaborate with global teams across sales, customer success, and operations to deliver seamless customer experiences.
- Set objectives, forecast renewals and growth opportunities, and maintain accurate reporting of pipeline and sales activities.
The skills & experience we look for:
- Strong communication and relational skills.
- Excellent organizational and project management skills.
- Passion for selling high-quality solutions that deliver real business impact for clients.
- Analytical skills and ability to uncover stories behind the data.
- Fluency in English and German. Professional working proficiency in any additional language skills are a plus.
- Experience working in sales, customer success or education and/or with business stakeholders is a plus.
What we offer:
- Working in a multicultural global team with a vibrant and energetic team of colleagues by your side.
- Comprehensive and supportive onboarding and further personal and professional development and career progression opportunities.
- A competitive salary and benefits package.
- Length of Service Recognition including paid sabbatical.
To thrive at EF, you will:
- Have strong personal drive and energy.
- Be curious about our clients’ businesses and how our solutions can enable their success.
- Possess an entrepreneurial spirit with a nothing is impossible mindset.
- Be excited by having ownership and autonomy.
- Enjoy working in a fast-paced results-driven environment.
- Be passionate about learning and language.
With campuses and offices in over 50 countries, we offer a truly global and collaborative environment. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.
Account Manager (German speaking) in London employer: Education First
EF Corporate Learning is an exceptional employer, offering a vibrant and multicultural work environment in the heart of Chelsea, London. With a strong focus on personal and professional development, employees benefit from comprehensive onboarding, career progression opportunities, and a competitive salary package, all while being part of a global team dedicated to making a real impact through language training. The company's commitment to inclusion and belonging ensures that every individual can thrive and contribute their unique passions to the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (German speaking) in London
✨Tip Number 1
Get to know the company inside out! Research EF Corporate Learning, their values, and their approach to language training. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a win!
✨Tip Number 3
Prepare for those interviews! Think about how your skills align with the role of Account Manager. Be ready to share examples of how you've driven sales or managed client relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at EF Corporate Learning.
We think you need these skills to ace Account Manager (German speaking) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in sales and client management, especially in a B2B context. We want to see how your skills align with our mission at EF Corporate Learning!
Showcase Your Communication Skills:Since this role involves a lot of interaction with clients, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and don’t shy away from sharing examples of how you've successfully engaged with stakeholders in the past.
Highlight Your Analytical Skills:We love data-driven decision-making! In your application, mention any experience you have with monitoring KPIs or analysing trends. Show us how you've used data to drive results in previous roles, as this will resonate well with our focus on delivering impactful solutions.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Education First
✨Know Your Stuff
Before the interview, dive deep into EF Corporate Learning's history and their unique approach to language training. Familiarise yourself with their methods and how they stand out in the market. This will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview scenarios with a friend or family member to refine your delivery and ensure you can convey your ideas effectively, especially in both English and German.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle client relationships. Think of specific examples from your past experiences where you've successfully managed accounts or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities within EF. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
