At a Glance
- Tasks: Craft quality coffees, serve food, and engage with guests in a vibrant café environment.
- Company: Join the award-winning Ashridge House, known for its stunning architecture and exceptional service.
- Benefits: Enjoy 20 days holiday, free meals, gym access, and a supportive team culture.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Be the face of our café and make every guest's experience memorable while developing your skills.
- Qualifications: Previous barista experience and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 € per year.
Full time Associate Operations
Location: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS
Reports to: Cafe Manager
Shifts: Full-time (40 hours per week), evenings and weekends
The Opportunity
If you love giving great customer service and want to work as part of a dynamic team where no two days are the same, then this is the opportunity for you. You will be the face of The Bakehouse Café at Ashridge House where you will craft quality coffees and drinks, serve food and engage with our guests who expect the highest standard of delivery.
We want to bring a passionate individual with a drive to learn into our team, to support them in the next steps of their career. This opportunity will allow you to grow your skillset, find your strengths and your areas for development which we can work with you on!
Responsibilities
- Greeting and engaging with guests in a warm and friendly manner
- Making quality coffees and drinks to a high standard
- Serving food and drinks to guests
- Be knowledgeable regarding food and drink menus
- Building a positive relationship with guests
- Taking payments from guests and suggesting additional products
- Set The Bakehouse up in the mornings ready for guests to arrive
- Clear The Bakehouse after service
Candidate Profile
- Strong sense of customer service
- Highly enthusiastic and motivated
- Has strong communication skills and teamwork abilities
- Enjoys working in a fast-paced environment
- Goes above and beyond to deliver a high-quality guest experience
- Previous experience working as a barista
- Strong personal presentation
Benefits
- 20 days paid holiday each year plus bank holidays
- Staff meals whilst on duty
- Free access to onsite gym and pool
- Access to the company pension scheme and healthcare schemes
- Free on-site parking
About Ashridge
Ashridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business.
When you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience, and everything else that makes you unique.
Barista - Food and Beverage Assistant employer: Education First
At Ashridge House, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. As a Barista in our award-winning café, you'll enjoy benefits such as 20 days of paid holiday, free meals during shifts, and access to our onsite gym and pool, all while working in a stunning historic setting that fosters a sense of community and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Food and Beverage Assistant
✨Tip Number 1
Get to know the café vibe! Before your interview, pop by Ashridge House and soak in the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand what they value in a team member.
✨Tip Number 2
Practice your coffee skills! If you’ve got barista experience, brush up on your techniques. If not, watch some tutorials or even try making drinks at home. Being able to talk about your passion for coffee during the interview will definitely impress!
✨Tip Number 3
Show off your customer service skills! Think of examples from past jobs where you went above and beyond for a customer. This is your chance to shine and demonstrate that you’re all about creating great experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to follow up after applying; it shows your enthusiasm!
We think you need these skills to ace Barista - Food and Beverage Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see how much you love engaging with guests and crafting quality drinks. A little personality goes a long way!
Tailor Your CV:Make sure your CV highlights any previous barista experience or relevant skills. We’re looking for someone who can hit the ground running, so showcase your ability to work in a fast-paced environment and your strong communication skills.
Be Specific in Your Cover Letter:In your cover letter, mention why you want to join The Bakehouse Café specifically. We appreciate candidates who take the time to understand our ethos and can articulate how they fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Ashridge House.
How to prepare for a job interview at Education First
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the café's ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your strong sense of customer service will resonate well with the interviewers, as they value a warm and friendly approach.
✨Demonstrate Team Spirit
Since teamwork is crucial in a fast-paced environment like a café, think of instances where you successfully collaborated with others. Share how you contribute to a positive team dynamic, which is essential for this role.
✨Ask Thoughtful Questions
Prepare some questions about the café's menu, team culture, or opportunities for growth. This not only shows your interest in the position but also gives you insight into whether this is the right fit for you.
