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- Tasks: Coordinate homestay placements and ensure a positive experience for students and hosts.
- Company: Join EF, a global leader in education with a vibrant international culture.
- Benefits: Flexible hours, career growth opportunities, and access to language learning resources.
- Other info: Opportunity for a live-in position with accommodation provided.
- Why this job: Make a real difference in students' lives while gaining valuable experience in international business.
- Qualifications: Customer service experience and strong organisational skills are a must.
The predicted salary is between 22000 - 26000 ÂŁ per year.
EF (Education First) Oxford International Language Campus is looking for a friendly, empathetic and customer‑focused individual to join our team as Accommodation Coordinator.
- Full-time, hourly paid, flexible hours - 5 days a week
By building strong relationships with hosts and students, you’ll help create a positive, enriching homestay experience. Coordinating placements and resolving queries, you’ll be central to delivering excellent care and customer service. If you’re empathetic, personable and eager to gain experience within international business, we encourage you to apply.
Responsibilities- Processes & maintains homestay accommodation records using EF’s own accommodation database
- Recruits, markets, evaluates & selects suitable homestay accommodation
- Implements plans to optimize host family retention
- Deals with general daily student enquiries, logging all student communication on students’ records
- Follows up on accommodation issues raised in student evaluations
- Ensures concerns are escalated to managers/sales offices where appropriate
- Assists students and sales offices with accommodation requests/changes and ensuring the in‑house booking system is up to date
- Previous experience in tele‑sales and/or face‑to‑face customer service experience
- Experience in a language‑learning environment (desired)
- Organised with a high level of attention to detail
- Capable of using your own initiative
- Complete fluency in English
All offers are subject to a clear enhanced DBS check and two references. Right to work in the UK upon commencement of your contract.
Why you will love working with EF- Work in a truly international environment
- Boost your CV with a world‑renowned organisation
- Online and in‑person trainings
- Ambition is nurtured and career enhancement opportunities are available post‑summer
- Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
- Access to EF Hello language learning
- Option to be a live‑in position where accommodation and board is provided in return for residential duties (conditions apply)
EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.
Accommodation Coordinator employer: Education First
Contact Detail:
Education First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Coordinator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the education or accommodation sectors. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Prepare for interviews by researching EF and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in creating enriching experiences for students and hosts alike.
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as an Accommodation Coordinator. The more comfortable you are with these situations, the better you’ll perform in interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the EF team and making a difference in students' lives.
We think you need these skills to ace Accommodation Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and empathetic nature shine through. We want to see the real you, so don’t be afraid to share a bit about your experiences that highlight your customer service skills.
Tailor Your Application: Make sure to customise your application for the Accommodation Coordinator role. Highlight any relevant experience in customer service or language-learning environments, as this will show us you’re a great fit for our team.
Be Detail-Oriented: Since the role requires a high level of attention to detail, ensure your application is free from typos and errors. A well-organised application reflects your ability to manage records and handle queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Education First
✨Know Your Stuff
Before the interview, make sure you understand EF's mission and values. Familiarise yourself with their accommodation processes and how they enhance the student experience. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Your Empathy
As an Accommodation Coordinator, empathy is key. Prepare examples from your past experiences where you've successfully resolved customer queries or built strong relationships. This will demonstrate your ability to connect with both hosts and students.
✨Be Organised
Since the role requires a high level of attention to detail, come prepared with a structured approach to your answers. You might even want to jot down a few notes on how you manage tasks and keep records. This will highlight your organisational skills during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the challenges faced in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.