NCS Careers Advisers in Newcastle upon Tyne

About the role: Trainee & Qualified Careers Advisers across Northumberland. This is a Permanent full-time role (37 hours per week). This role will be onsite 4-5 times a week.

Do you want to support people to change their lives? Are you looking for a new challenge or wanting to change your career? If yes, have you considered the role of a Careers Adviser at EDT? At EDT we provide the support, training and qualifications needed for you to become a fully qualified Careers Adviser. This role will deliver the National Careers Service contract within local communities to a wide range of adults. Employing a person-centered approach, we help individuals recognise their strengths and skills, improve their employability, and explore and manage their available career opportunities. Working together, we support people to take positive steps in achieving their career goals.

As an organisation, EDT provides a wide range of services that help transform the lives of people around the world. Our National Careers Service contract provides world-class Careers Advice and Guidance to more than 100,000 adults annually across a range of community settings within England.

Please be aware the DWP have announced plans to insource the National Careers Service from October 2026.

• Provide careers advice and guidance in a one-to-one setting or group workshops to support customers with their career aspirations.
• Help customers identify and consider the range of choices available to them and outline possible ways forward, using a range of tools and resources.
• Undertake administration duties to ensure that all delivery evidence is complete and compliant in line with contract and quality standards.
• Meet targets for number of customer appointments, percentage of customers into learning and work to support contract delivery commitments.
• Produce an action plan for employment, education, and training to help customers achieve their goals.
• Discuss with customers how to overcome any barriers to reaching their goals and signpost them to other agencies for advice where appropriate.
• Attract new customers and partnerships to the service, e.g. community organisations, Job Centre Plus, training and Higher Education providers.
• Demonstrate genuine curiosity in the customer, their needs and their aspirations.

• Enjoy working with people to help them achieve their ambitions.
• Comfortable working in a target-driven environment.
• Have a professional and friendly attitude.
• Have an open mind and be non-judgmental.
• Want to make a difference and be able to bring out the best in others.
• Be approachable and articulate.
• An ability to organise, prioritise and be methodical.
• Have excellent administration and IT skills.
• Produce work to a strong written standard.
• Be able to demonstrate strong business development and stakeholder relationship management experience.
• Committed to studying towards a Careers, Information & Guidance qualification if you don’t already hold the Level 4 qualification in CIAG.

Deadline: midnight Sunday 22 February (Please note, we reserve the right to close our vacancies early if sufficient applications are received).

In-person Interviews: at our offices in Newcastle.

To give us and you the best chance of ensuring the job is right for you, we run interview days to support the selection process. These will include an introduction to EDT and the Careers sector. Where possible we prefer to run these in-person to give you the opportunity to interact with hiring managers and other members of staff, as well as other candidates. This may not always be possible in which case we may run a virtual process.

To be considered for this vacancy, applicants are required to complete and submit a fully completed application form through our website. Please note that we are unable to offer sponsorship for this position. Candidates must already have the right to work in the UK at the time of application.

£25,331.00 per annum for Trainee Advisers (raising to £27,196 once qualified) with yearly increments. £27,196.00 for Qualified Advisers who hold the level 4/6 CIAG qualification with yearly increments. Benefits include: 30 days holiday plus.