Delivery Manager - Connect to Work in England

Location: Cornwall – this is a hybrid role with regular travel to sites across Cornwall and surrounding areas.

Job type: Part time role (14.8 hours per week over 3 days) and will be home based with expectation to travel across the region on a regular basis.

Job Objectives

The Delivery Manager will manage Single or Multiple contracts in nominated region(s) and will work with the Employability Manager to realise all contract‑specific objectives through a team of Employment Specialists operating within the community and in various locations. The Delivery Manager will be a hands‑on leader and will be expected to support frontline delivery, drive key activities and ensure contracts run efficiently and effectively. The role will have direct responsibility for the management and direction of the operational delivery resource. The role holder must hold a full driving licence and be prepared to travel in the nominated regions in support of understanding landscape operating protocols, engagement with local stakeholders and partners, and management and engagement with delivery staff, including for the purposes of team cohesion and morale.

Person Specification

Knowledge

• Essential: Educated to degree level or equivalent or have substantial experience in a management role. Knowledge of employer engagement strategies and inclusive recruitment practices. An understanding of and a commitment to equality of opportunity for all. Understanding of the employment barriers experienced by disabled people, refugees, and those with health conditions. Understanding of welfare rights, benefits, and reasonable adjustments in employment. Understanding of IPS principles and fidelity standards.
• Desirable: Understanding of the employability and skills government agendas. Knowledge and understanding of the wider employability and careers agenda. Personal lived experience with an understanding of the challenges, barriers and strengths experienced by disabled people, refugees, or those with health conditions. Occupational therapy, psychology, employability or careers guidance training. Knowledge of safeguarding frameworks and responsibilities.

Experience

• Essential: Experience of translating national policy direction and strategic objectives into practical local delivery plans and action. Experience of working with local authorities, employers and multi‑partner environments. Experience of facilitating contractual requirements through timebound operational planning. Experience of managing a team of experienced Employment Specialists. Experience of supporting individuals with barriers to secure employment. Experience using coaching or motivational interviewing techniques. Proven ability to engage and influence employers to create employment opportunities. Experience working to and achieving outcome targets. Experience of managing projects.
• Desirable: Experience of working in an employability, skills or careers related field. Experience of contract(s) management. Previous IPS experience or IPS trained. Sales, recruitment, or account management experience. Direct or indirect experience of supporting refugees or those with disabilities.

Salary & Benefits

£38,675.00 per annum. Benefits include: 30 days holiday plus bank holidays (pro rata), 2 days of paid volunteering per year (pro rata), Matched Pension Scheme, Life Assurance, Discounted gym memberships, Health care cash plan, Retail discounts, Cycle to work scheme, Wellbeing App, Access to training portal to help support your own CPD.

Equalities, diversity and safeguarding

Edt is committed to safeguarding and promoting the welfare of children and adults whom we work with and come into contact with around the world. All applicants are subject to thorough screening and successful candidates are subject to the relevant level of criminal record checks with national police authorities or the UK’s Disclosure and Barring Service (DBS). This will be at minimum a basic DBS check. Edt is a proud Disability Confident Leader. We take practical steps to ensure that disability inclusion is not only part of our values but part of our everyday actions. We are committed to creating a working environment where disabled employees are supported, valued, and empowered to thrive in their role. If you are disabled or require specific adjustments during the application process, please do let us know how we can support you.