Clerical Officer

Clerical Officer

Newtownabbey Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Education Authority

At a Glance

  • Tasks: Provide essential clerical support to the Principal and school staff.
  • Company: Join a supportive educational environment focused on student success.
  • Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with potential for career advancement in education.
  • Why this job: Make a difference in a school setting while developing valuable administrative skills.
  • Qualifications: Minimum five GCSEs including English and Maths, or two years' admin experience.

The predicted salary is between 24000 - 36000 £ per year.

Overview

JOB TITLE: Clerical Officer. REPORTS TO: The Principal. JOB PURPOSE: To provide administrative, clerical and secretarial support to the Principal, school staff and Board of Governors.

Main Duties and Responsibilities

General Administrative Processes and Records

  • Operate manual and/or computerised information systems in connection with pupils, staff, budgets, meals, maintenance, examinations, care, medical services, recruitment, transport, etc.
  • Complete and submit all returns/records as required.
  • Operate requisitioning procedures including the ordering, purchasing, receiving, checking, storage and distribution of resources.

Finance

  • Receive, receipt and account for all cash.
  • Bank monies and maintain banking records.
  • Communicate with relevant personnel and provide assistance in relation to financial procedures.

Reception, Secretarial and Secretariat

  • Operate the telephone/switchboard, receive visitors and provide hospitality as required.
  • Provide word processing/typing, filing, duplication and photocopying in support of administrative processes, including the use of E-mail, intranet, and internet facilities, where appropriate.
  • Sort, screen and distribute all mail.
  • Ensure the secure storage of valuable items and confidential documentation.
  • Maintain diaries, arrange appointments, meetings and provide a secretarial service for all staff within the school.
  • Service meetings and draft minutes as required.

Other Duties

  • Assist work placement students with practical tasks and assignments within the school office (where appropriate).
  • Such other duties as may be assigned within the level of the post.

Flexible Working Options Available

Option 1 You are required to be on duty during school term plus two additional weeks. The timing of the two additional weeks is at the discretion of the Principal of the school.

Option 2 You are required to be on duty for the contracted weekly hours, working during periods of school closure except when on annual leave or other authorised absence. Duties will normally be provided by the school. However, where necessary, alternative work and/or training will be provided by the Authority at any other such place of employment as may be reasonably required.

Option 3 To work as for option 2 with a further option to request periods of unpaid leave during extended school holidays or closures.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times. To view the summary of terms and conditions for this post, see the Education Authority information.

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS

  • You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
  • You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
  • The stage in the process when the criteria will be measured is outlined in the table below.
  • Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
  • Please note that the Selection Panel reserves the right toshortlist only those applicants that it believes most strongly meet thecriteria for the role.
  • In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria asoutlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.
  • SECTION 1 – ESSENTIAL CRITERIA

    The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

    Factor Essential Criteria Method of Assessment Qualifications/ Experience

    Have either (A) or (B)

    (A) Hold a minimum of five GCSE passes (Grades A*-C) including English Language and Mathematics, or equivalent or higher level qualifications

    OR

    (B) Have a minimum of two years’ demonstrable experience in an administrative/clerical role

    Shortlisting by Application Form

    Skills / Abilities Competent in Microsoft Office (Word, Excel, Outlook) and general office equipment.

    Shortlisting by Application Form

    SECTION 2 – ESSENTIAL CRITERIA

    The following are additional essential criteria which will be measured during the interview/selection stage.

    Factor Essential Criteria Method of Assessment Knowledge

    Evidence of knowledge of:

    • The requirements of a Clerical Officer.
    • General office administrative processes and records.

    Interview

    Skills / Abilities

    • Strong written and verbal communication skills.
    • Ability to liaise professionally with staff, pupils, parents, and external agencies.
    • Ability to maintain confidentiality and handle sensitive information appropriately.
    • Excellent time management and ability to prioritise workload in a fast-paced environment.

    Interview

    Values Orientation

    Evidence of how your experience and approach to work reflect the school’s values/ethos. You will find information about the school’s values/ ethos on our school website

    Interview

    SECTION 3 – DESIRABLE CRITERIA

    Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

    Factor Desirable Criteria Method of Assessment

    Experience

    1 year\’s experience in a school office

    Proficient in using SIMS for pupil data management

    Experience with C2k systems for school communications and IT support.

    Skilled in using iProcurement systems for ordering and financial tracking.

    Familiarity with school payment applications (e.g., SchoolMoney, ParentPay).

    Experience in handling school finances, including invoice processing, petty cash management, and budget support.

    Experience managing a reception area, including visitor sign-in procedures, safeguarding protocols, and front-of-house communication.

    Shortlisting by Application Form

    DISCLOSURE OF CRIMINAL BACKGROUND

    The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.

    In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

    Further information can be accessed at NI Direct or the Department of Justice.

    APPLICANT GUIDANCE NOTES

    To view the applicant guidance notes, please click here.

    To learn about the many great benefits of joining the Education Authority, click here.

    The Education Authority is an Equal Opportunities Employer

    #J-18808-Ljbffr

    Clerical Officer employer: Education Authority

    The Education Authority is an exceptional employer, offering a supportive work culture that prioritises professional development and employee well-being. With flexible working options and a commitment to equality and inclusion, staff are encouraged to grow within their roles while contributing to the educational success of the community. Located in a vibrant area, employees enjoy a fulfilling work-life balance and the opportunity to make a meaningful impact on students' lives.
    Education Authority

    Contact Detail:

    Education Authority Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Clerical Officer

    ✨Tip Number 1

    Network like a pro! Reach out to your contacts in the education sector, attend local events, and connect with people on LinkedIn. You never know who might have the inside scoop on a Clerical Officer position!

    ✨Tip Number 2

    Prepare for those interviews! Research the school’s values and ethos, and think about how your experience aligns with them. Practise common interview questions so you can showcase your skills confidently.

    ✨Tip Number 3

    Show off your tech skills! Make sure you're comfortable with Microsoft Office and any other relevant software. If you can demonstrate your proficiency during an interview, it’ll give you a leg up on the competition.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive job listings that you won’t find anywhere else.

    We think you need these skills to ace Clerical Officer

    Administrative Skills
    Clerical Skills
    Microsoft Office (Word, Excel, Outlook)
    Communication Skills
    Confidentiality Management
    Time Management
    Prioritisation Skills
    Customer Service
    Data Management
    Financial Record Keeping
    Reception Management
    Use of SIMS for pupil data management
    Experience with C2k systems
    iProcurement systems knowledge
    School payment applications familiarity

    Some tips for your application 🫡

    Show Off Your Skills: Make sure to highlight your experience with Microsoft Office and any other relevant software. We want to see how you can bring your skills to the table, so don’t hold back!

    Tailor Your Application: Read through the job description carefully and match your experiences to the essential and desirable criteria. We love it when applicants show they understand what we’re looking for!

    Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to how you meet the criteria.

    Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can consider you for the role.

    How to prepare for a job interview at Education Authority

    ✨Know Your Stuff

    Make sure you understand the role of a Clerical Officer inside out. Familiarise yourself with general office administrative processes and records, as well as the specific requirements mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.

    ✨Showcase Your Skills

    Be ready to demonstrate your proficiency in Microsoft Office and any other relevant software. You might be asked to perform a task or solve a problem during the interview, so brush up on your skills beforehand. Practising common tasks like creating spreadsheets or drafting emails can give you an edge.

    ✨Communicate Clearly

    Strong written and verbal communication skills are essential for this role. During the interview, make sure to articulate your thoughts clearly and professionally. Use examples from your past experiences to illustrate how you've effectively communicated with staff, pupils, or parents in previous roles.

    ✨Emphasise Confidentiality

    Handling sensitive information is a big part of being a Clerical Officer. Be prepared to discuss how you've maintained confidentiality in your previous roles. Sharing specific examples will demonstrate your understanding of the importance of discretion and trustworthiness in an educational environment.

    Clerical Officer
    Education Authority
    Location: Newtownabbey
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