Clerical Officer

Clerical Officer

Craigavon Full-Time 24000 - 36000 £ / year (est.) No home office possible
Education Authority

At a Glance

  • Tasks: Provide essential clerical and administrative support to the school community.
  • Company: Join a supportive educational environment focused on growth and development.
  • Benefits: Flexible working options, competitive salary, and opportunities for professional development.
  • Why this job: Make a difference in students' lives while gaining valuable experience.
  • Qualifications: Minimum of five GCSEs including English and Maths, or relevant experience.
  • Other info: Dynamic role with potential for career advancement in education.

The predicted salary is between 24000 - 36000 £ per year.

Job Title: Clerical Officer

Reports To: The Principal

Job Purpose

To provide administrative, clerical and secretarial support to the Principal, school staff and Board of Governors.

Main Duties and Responsibilities

General Administrative Processes and Records

  • Operate manual and/or computerised information systems in connection with pupils, staff, budgets, meals, maintenance, examinations, care, medical services, recruitment, transport, etc.
  • Complete and submit all returns/records as required.
  • Operate requisitioning procedures including the ordering, purchasing, receiving, checking, storage and distribution of resources.

Finance

  • Receive, receipt and account for all cash.
  • Bank monies and maintain banking records.
  • Communicate with relevant personnel and provide assistance in relation to financial procedures.

Reception, Secretarial and Secretariat

  • Operate the telephone/switchboard, receive visitors and provide hospitality as required.
  • Provide word processing/typing, filing, duplication and photocopying in support of administrative processes, including the use of E‑mail, intranet, and internet facilities, where appropriate.
  • Sort, screen and distribute all mail.
  • Ensure the secure storage of valuable items and confidential documentation.
  • Maintain diaries, arrange appointments, meetings and provide a secretarial service for all staff within the school.
  • Service meetings and draft minutes as required.

Other Duties

  • Assist work placement students with practical tasks and assignments within the school office (where appropriate).
  • Such other duties as may be assigned within the level of the post.

Flexible Working Options Available

Option 1 – You are required to be on duty during school term plus two additional weeks. The timing of the two additional weeks is at the discretion of the Principal of the school.

Option 2 – You are required to be on duty for the contracted weekly hours, working during periods of school closure except when on annual leave or other authorised absence. Duties will normally be provided by the school. However, where necessary, alternative work and/or training will be provided by the Authority at any other such place of employment as may be reasonably required.

Option 3 – To work as for option 2 with a further option to request periods of unpaid leave during extended school holidays or closures.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. In accordance with Section 75 of the Northern Ireland Act (1998), the post–holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.

To view the summary of terms and conditions for this post, click here.

Person Specification

Notes to Job Applicants

  • You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
  • You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
  • The stage in the process when the criteria will be measured is outlined in the table below.
  • Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
  • Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
  • In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.

Section 1 – Essential Criteria

Hold a minimum of five GCSE passes (Grades A*‑C) including English Language and Mathematics, or equivalent or higher level qualifications OR Have a minimum of three years’ demonstrable experience in an administrative/clerical role. Shortlisting by Application Form.

Skills / Abilities

Evidence of proficiency in the use of computer packages, to include use of Microsoft Word, Excel, PowerPoint and Outlook. Shortlisting by Application Form.

Section 2 – Essential Criteria

The following are additional essential criteria which will be measured during the interview/selection stage.

Knowledge

  • The requirements of a Clerical Officer.
  • General office administrative processes and records.

Interview.

Skills / Abilities

  • Proven effective time management and organisational skills.
  • Evidence of a customer focused approach to work.
  • Ability to work effectively as a team member and also independently.
  • Evidence of sound interpersonal and communication skills.

Interview.

Values Orientation

Evidence of how your experience and approach to work reflect the school’s values/ethos. You will find information about the school’s values/ethos on our school website.

Interview.

Section 3 – Desirable Criteria

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

Experience

Demonstrate a minimum of 6 months previous experience of working in an administrative role within a school office environment. Shortlisting by Application Form.

Skills / Abilities

Willingness to learn about new platforms/applications e.g. SIMS, school website, etc that may come into effect in school. Interview.

Disclosure of Criminal Background

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.

In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. PLEASE NOTE THAT YOU WILL BE EXPECTED TO MEET THE COST OF AN ENHANCED DISCLOSURE CERTIFICATE. DETAILS OF HOW TO MAKE PAYMENT WILL BE SENT TO YOU AT THE PRE‑EMPLOYMENT STAGE.

Further information can be accessed at NI Direct or the Department of Justice.

Applicant Guidance Notes

To view the applicant guidance notes, please click here.

Benefits

To learn about the many great benefits of joining the Education Authority, click here.

The Education Authority is an Equal Opportunities Employer

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Clerical Officer employer: Education Authority

The Education Authority is an exceptional employer, offering a supportive work culture that prioritises professional development and employee well-being. As a Clerical Officer, you will enjoy flexible working options, opportunities for growth within the educational sector, and the chance to contribute to a positive learning environment for students and staff alike.
Education Authority

Contact Detail:

Education Authority Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clerical Officer

✨Tip Number 1

Network like a pro! Reach out to your connections, whether it's friends, family, or former colleagues. Let them know you're on the hunt for a Clerical Officer role and ask if they know of any openings. Sometimes, a personal recommendation can get you in the door faster than a CV.

✨Tip Number 2

Prepare for those interviews! Research the school and its values, and think about how your experience aligns with their ethos. Practise common interview questions and have examples ready that showcase your skills in administration and teamwork.

✨Tip Number 3

Don’t just apply anywhere; focus on schools that resonate with you. Check out our website for openings and tailor your approach to each application. Show them why you’re the perfect fit for their team!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Clerical Officer

Administrative Skills
Clerical Skills
Proficiency in Microsoft Word
Proficiency in Microsoft Excel
Proficiency in Microsoft PowerPoint
Proficiency in Microsoft Outlook
Time Management
Organisational Skills
Interpersonal Skills
Communication Skills
Customer Focus
Teamwork
Ability to Work Independently
Attention to Detail

Some tips for your application 🫡

Show Us Your Skills: When filling out your application, make sure to highlight your skills and experiences that match the essential criteria. We want to see how you can bring your unique talents to the role of Clerical Officer!

Be Specific: Don’t just say you have experience; give us examples! Use specific instances from your past roles to demonstrate how you meet both the essential and desirable criteria. This will help us understand your fit for the position.

Keep It Neat: Presentation matters! Make sure your application is well-organised and free from typos. A clean, professional application shows us that you pay attention to detail, which is super important for this role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s a great way to explore more about what we do!

How to prepare for a job interview at Education Authority

✨Know Your Stuff

Make sure you understand the role of a Clerical Officer inside out. Familiarise yourself with general office administrative processes and records, as well as the specific requirements mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Skills

Be ready to demonstrate your proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Consider preparing examples of how you've used these tools in previous roles. This will not only highlight your technical skills but also your ability to adapt to the school's administrative needs.

✨Time Management is Key

During the interview, be prepared to discuss your time management and organisational skills. Think of specific instances where you successfully managed multiple tasks or deadlines. This will illustrate your ability to handle the diverse responsibilities of a Clerical Officer effectively.

✨Align with the School's Values

Research the school's values and ethos before your interview. Be ready to explain how your experience and approach to work reflect these values. This shows that you’re not just looking for any job, but that you’re genuinely interested in contributing to their community.

Clerical Officer
Education Authority
Location: Craigavon

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