Catering Manager

Catering Manager

Strabane Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic catering team to deliver delicious meals for children and staff.
  • Company: Join the Education Authority, dedicated to providing quality services in schools.
  • Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
  • Why this job: Make a positive impact on young people's lives through nutritious food and teamwork.
  • Qualifications: NVQ level 2 in food preparation or equivalent experience required.
  • Other info: Passion for food and leadership is essential; training provided.

The predicted salary is between 30000 - 42000 £ per year.

JOB TITLE:Catering Manager

REPORTS TO:Regional Operations Manager

RESPONSIBLE FOR:Catering Team Members

JOB PURPOSE

The Catering Manager is responsible for the efficient day-to-day management of the kitchen. Leadership and team participation are essential to provide a quality catering service to our children, young people, and staff.

MAIN DUTIES AND RESPONSIBILITIES

Service Delivery

  • Execute skilled cooking activities and innovation connected to the full range of menu provisions, for example, preparation of menus, portion control, plating presentation, special dietary meals, including the texture modification of food for special diets (IDDSI), theme days/events and function catering where appropriate.
  • Organise and supervise all aspects of food service, including service points and the transportation of meals, if required.
  • The role includes the overall management of dining centre kitchens as well as the production kitchen.
  • Follow EA policies and procedures for safe cooking and food service to meet current standards of food safety legislation.
  • Ensure you are aware of all allergen and special dietary requirements and that the Allergen Matrix is always up to date.”)
  • Make sure that food temperatures are recorded and complete records as required.
  • Manage deliveries, ordering, storage, and stock-take to ensure food safety and minimum wastage.
  • Ensure the safe operation of kitchen equipment and report any equipment defects.
  • Report any incident of fire, loss, damage, unfit food, or signs of pest infestation, e.g., mice, etc.
  • Secure premises as required.
  • Actively promote the catering service through parents, principals, pupils and customers to increase the uptake of meals and including theme days and events.
  • Establish effective communication links with the school on all aspects of service delivery.
  • Investigate and report local-level customer complaints to the Regional Operations Manager.
  • Manage internal risk assessments, including the Fire Risk Assessment.
  • Develop a friendly and helpful atmosphere and professionally handle any feedback, including complaints.
  • Other duties assigned by the Regional Operations Manager from time to time to ensure the smooth running of the kitchen.
  • People Management

  • Efficient management of the teams, ensuring we deliver a high-quality service.
  • Supervise and direct employees, including allocating duties and work rotas. Where employed at a transporting kitchen, duties also incorporate the Catering Assistants\’ work routine and the dining centres\’ operational issues, including regular visits to dining centres.
  • Actively participate in implementing all policies relating to staff issues, e.g., disciplinary and grievance, managing attendance, monitoring absence levels, and undertaking Return to Work Interviews.
  • Take part in the interviewing and selection of staff as and if required within your catering unit and support the Investigation Officer in investigations as part of the grievance and disciplinary process where needed.
  • Induct all new staff, including relief staff, as per the Induction Checklist and monitor them throughout their probationary period. Report any issues to your Regional Operations Manager.
  • Carry out all relevant and essential training as detailed by the Regional Operations Manager, including annual refresher training and ensure that all training record cards are maintained.
  • Ensure effective communication at all levels through regular staff meetings.
  • Manage staff performance, complete appraisals for catering staff, and set appropriate targets.
  • Financial

  • Monitor the unit\’s financial performance, maintain costs within pre-budgeted targets, and assist in implementing financial procedures and activities within the catering service.
  • Complete clerical duties, i.e., bookwork, ordering of goods, and accident reporting, associated with the efficient running of the kitchen.
  • Handle cash transactions and ensure that accurate cash handling procedures are followed according to EA financial procedures.
  • Responsible for managing all resources, including food, labour, overheads, and equipment and ensuring that the correct financial procedures are followed.
  • General Responsibilities

  • All duties will be carried out to comply with the following:(a)Acts of Parliament, Statutory Legislation and Regulations and other legal requirements. (b) Codes of Practice, HACCP (Hazard analysis of critical control points) regulations and all Health, Safety & Hygiene standards to include COSHH and Natasha\’s Law.
  • Perform all necessary administration as required.
  • Maintain personal hygiene and appearance, and ensure all staff strictly adhere to the EA uniform code on a daily basis.
  • Attend training sessions as scheduled and team meetings as required, including sessions during school closure periods.
  • Promote and adhere to the values and ethos of the Education Authority and always present an image conducive to promoting good customer relations.
  • Follow guidelines on the Education Authorities staff code of conduct at all times.
  • This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

    In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation and dignity at work at all times.

    To view the summary of terms and conditions for this post click here .

    PERSON SPECIFICATION

    NOTES TO JOB APPLICANTS

    1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.

    2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.

    3. The stage in the process when the criteria will be measured is outlined in the table below.

    4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.

    5. Please note that the Selection Panel reserves the right toshortlist only those applicants that it believes most strongly meet the criteria for the role.

    6. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria asoutlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.

    SECTION 1 – ESSENTIAL CRITERIA

    The following areessentialcriteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage.

    You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

    Factor

    Essential Criteria

    Method of Assessment

    Qualifications and Experience

    Hold NVQ level 2 in food preparation and cooking or City & Guilds 706-1 & 706-2 or equivalent or higher relevant qualification OR have two years’ demonstrable experience in food preparation and cooking within a catering establishment.

    Evidence of effective supervision or management of a catering team.

    Demonstrable experience in stock control, budget management and financial controls.

    Shortlisting by Application Form

    Knowledge

    Knowledge of Hazard Analysis Critical Control Point (HACCP).

    Knowledge of the provision of special diets, e.g. allergens and ethnic diets.

    Shortlisting by Application Form

    Other

    A willingness to undertake job-related training.

    Have access to a suitable vehicle (appropriately maintained and insured for Education Authority business) that will enable you to carry out the mobility requirements of the post in an efficient and effective manner; OR

    Provide sufficient information to satisfy the employer that you have access to an appropriate alternative form of transport that will enable you to carry out the mobility requirements of the post in an efficient and effective manner.

    Shortlisting by Application Form

    SECTION 2 – ESSENTIAL CRITERIA

    The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model .

    Factor

    Essential Criteria

    Method of Assessment

    Skills/Abilities

    In line with EA’s Game Changing People Model we will look for evidence of:

    Effective leadership and people management skills to successfully motivate, manage, and develop a team.

    Demonstrate excellent interpersonal skills including the ability to communicate effectively with team members, management, school staff, and parents.

    Effective planning, organisational and decision-making skills, and an ability to work under pressure and on own with minimal direction to meet deadlines.

    Show ability to drive sales processes and initiatives.

    Excellent customer service skills and an ability to promote and develop the catering service for our children and young people.

    A team player willing to work with colleagues to deliver a quality service.

    Interview

    Values Orientation

    Evidence of how your experience and approach to work reflect EA’s ethos and values. You will find information about our Values here

    Interview

    SECTION 3 – DESIRABLE CRITERIA

    Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates.

    Desirable criteria will be applied in the order listed.

    Y ou should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

    Factor

    Desirable Criteria

    Method of Assessment

    Experience/Skills

    Demonstrable experience in IT skills, including MS Outlook, Excel, Word, and Teams.

    Demonstrable experience in delivering training.

    Shortlisting by Application Form

    DISCLOSURE OF CRIMINAL BACKGROUND

    The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.

    In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background.

    Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

    Further information can be accessed at NI Direct or the Department of Justice.

    APPLICANT GUIDANCE NOTES

    To view the applicant guidance notes, please click here.

    To learn about the many great benefits of joining the Education Authority, click here .

    The Education Authority is an Equal Opportunities Employer.

    #J-18808-Ljbffr

    Catering Manager employer: Education Authority

    The Education Authority is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As a Catering Manager, you will benefit from comprehensive training opportunities, a collaborative team environment, and the chance to make a meaningful impact on the lives of children and young people through quality catering services. Located in a vibrant community, this role not only provides job security but also the satisfaction of contributing to the educational experience of students.
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    Contact Detail:

    Education Authority Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Catering Manager

    Tip Number 1

    Familiarise yourself with the specific dietary requirements and allergen management mentioned in the job description. Understanding IDDSI guidelines and how to cater for special diets will show your commitment to providing quality service.

    Tip Number 2

    Highlight your leadership skills by preparing examples of how you've successfully managed a catering team in the past. Be ready to discuss your approach to motivating staff and handling any challenges that arise.

    Tip Number 3

    Demonstrate your financial acumen by being prepared to discuss your experience with budget management and stock control. Think of specific instances where you effectively managed costs or reduced waste in a previous role.

    Tip Number 4

    Show your enthusiasm for promoting the catering service by thinking of creative ideas for theme days or events. Being proactive about increasing meal uptake can set you apart as a candidate who is genuinely invested in the role.

    We think you need these skills to ace Catering Manager

    Leadership Skills
    Team Management
    Effective Communication
    Interpersonal Skills
    Menu Planning
    Food Safety Knowledge
    HACCP Compliance
    Budget Management
    Stock Control
    Customer Service Skills
    Problem-Solving Skills
    Organisational Skills
    Decision-Making Skills
    Ability to Work Under Pressure
    Training and Development Skills

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight how your qualifications and experience align with the essential criteria listed in the job description. Use specific examples from your past roles that demonstrate your skills in food preparation, team management, and financial controls.

    Showcase Relevant Experience: Clearly outline your relevant experience in catering management, including any supervisory roles you've held. Mention specific achievements, such as successful menu planning or effective stock control, to illustrate your capabilities.

    Demonstrate Knowledge of Regulations: Include your understanding of food safety regulations, particularly HACCP and allergen management. This shows that you are not only qualified but also aware of the legal requirements necessary for the role.

    Highlight Leadership Skills: Emphasise your leadership and people management skills. Provide examples of how you've motivated and developed a team in previous positions, as this is crucial for the Catering Manager role.

    How to prepare for a job interview at Education Authority

    Showcase Your Culinary Skills

    Be prepared to discuss your cooking experience in detail. Highlight specific dishes you've mastered and any innovative menu ideas you have. This is your chance to demonstrate your culinary creativity and knowledge of special dietary requirements.

    Demonstrate Leadership Experience

    Since the role involves managing a team, be ready to share examples of how you've successfully led and motivated a catering team in the past. Discuss your approach to staff training, performance management, and how you handle conflicts or complaints.

    Know Your Food Safety Regulations

    Familiarise yourself with HACCP guidelines and food safety legislation. Be prepared to answer questions about allergen management and how you ensure compliance with health and safety standards in the kitchen.

    Communicate Effectively

    Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would establish communication links with school staff and parents to promote the catering service.

    Catering Manager
    Education Authority
    Location: Strabane
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