At a Glance
- Tasks: Join our team as a Catering Assistant, preparing and serving delicious meals daily.
- Company: Be part of the Education Authority, dedicated to providing quality service to students.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Make a difference in students' lives while gaining valuable experience in catering and customer service.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This role is perfect for high school and college students looking for part-time work.
Job Title
Catering Assistant
Reports To
Senior/Unit Catering Supervisor
Responsible To
Catering Manager through appropriate Area Catering Manager
Job Purpose
To actively participate in the daily operation of the Catering Unit under the direction of the Senior/Unit Catering Supervisor. Team participation is essential to provide an efficient hygienic service, to achieve customer satisfaction and to promote sales within the unit.
Responsibilities
- Basic preparation of food and beverages, including the preparation of vegetables and snacks using appropriate equipment.
- Simple cooking, including the reconstitution of prepared food.
- Organising and controlling food service points.
- Transferring and serving meals and snacks including transported meals.
- Assisting with the promotion of meals to pupils, parents and principal.
- Maintaining regular contact with the central kitchen, if applicable, with regard to all aspects of service delivery.
- Preparing the dining area:
- Setting out dining room tables, chairs, benches and serving points as required by the meals service.
- Setting tables, laying out of cutlery, water jugs, etc.
- Completing general kitchen and dining room duties including washing up, clearing away equipment including tables, chairs and benches*.
- Cleaning the kitchen/servery, dining room and equipment including floors and walls*.
- Recording temperatures for control purposes as required.
- Securing premises as required.
- Completing duties as delegated in connection with service provision.
- Carry out all duties to comply with:
- Acts of Parliament, Statutory Instruments and Regulations and other legal requirements;
- Codes of Practice.
- Carry out all duties in the working conditions normally inherent in the particular job.
- Complete all necessary administration.
- Carry out duties for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.
- Promote and adhere to the Values/ethos of the School.
* Note: Where part of the school premises are used for the dual purpose of consumption of food and educational purposes, non catering staff are responsible for the cleaning of the room. This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
To view the summary of terms and conditions for this post, click here.
Notes to Job Applicants
- You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
- You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
- The stage in the process when the criteria will be measured is outlined in the table below.
- Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
- Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
- In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.
Essential Criteria
Factor: Willingness to undertake job related training
Method of Assessment: Shortlisting by Application Form
Essential Criteria (Interview)
- Effective communication skills to support team working, taking of instruction and engagement with customers.
- Excellent interpersonal and team working skills.
- Effective organisational and planning skills and the ability to work under pressure to meet deadlines.
- Motivation towards providing excellent food and customer service for our children and young people.
Values Orientation
Evidence of how your experience and approach to work reflect EA’s ethos and values. You will find information about our Values here.
Desirable Criteria
Factor: Experience
Method of Assessment: Shortlisting by Application Form
Experience of working in a customer service or catering role
Disclosure of Criminal Background
The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.
In the event that you are recommended for appointment to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you will be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre‑employment stage.
Applicant Guidance Notes
To view the applicant guidance notes, please click here.
To learn about the many great benefits of joining the Education Authority, click here.
Equal Opportunities
The Education Authority is an Equal Opportunities Employer
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Catering Assistant employer: Education Authority
Contact Detail:
Education Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Familiarise yourself with the daily operations of a catering unit. Understanding the basics of food preparation and service will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your teamwork skills. Since this role requires effective communication and collaboration, think of examples from past experiences where you successfully worked as part of a team.
✨Tip Number 3
Highlight any experience you have in customer service or catering roles. Even if it's informal, being able to discuss how you engaged with customers can set you apart from other candidates.
✨Tip Number 4
Research the values and ethos of the Education Authority. Being able to articulate how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Understand the Job Description: Carefully read the job description for the Catering Assistant role. Make sure to note the essential and desirable criteria, as well as the main duties and responsibilities. This will help you tailor your application to highlight relevant experiences.
Demonstrate Relevant Experience: In your application, clearly demonstrate how your previous experience aligns with the essential criteria. Use specific examples from past roles, especially in customer service or catering, to showcase your skills and abilities.
Highlight Teamwork and Communication Skills: Since effective communication and teamwork are crucial for this role, make sure to provide examples of how you've successfully worked in a team environment. Mention any relevant training or experiences that showcase your ability to engage with customers and colleagues.
Follow Application Guidelines: Ensure you follow all application guidelines provided in the job posting. Clearly address each criterion in your application form, as failure to do so may result in not being shortlisted. Pay attention to the closing date and submit your application on time.
How to prepare for a job interview at Education Authority
✨Show Your Team Spirit
As a Catering Assistant, teamwork is crucial. Be prepared to discuss your experiences working in teams and how you contribute to a positive team environment. Highlight any specific examples where you collaborated effectively with others.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, showcase your ability to engage with customers and take instructions clearly. You might want to share instances where your communication skills helped resolve an issue or improve service.
✨Express Your Passion for Customer Service
The role requires a strong motivation towards providing excellent food and customer service. Be ready to talk about why you enjoy working in catering and how you ensure customer satisfaction, especially when serving children and young people.
✨Prepare for Practical Questions
Expect questions related to food preparation and hygiene standards. Brush up on basic food safety practices and be ready to explain how you would handle specific scenarios, such as maintaining cleanliness in the kitchen or dining area.