Catering Assistant

Catering Assistant

Larne Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Catering Assistant, preparing and serving delicious meals daily.
  • Company: Be part of the Education Authority, dedicated to providing quality service to students.
  • Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
  • Why this job: Make a positive impact on students' lives while gaining valuable experience in catering.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: This role is perfect for high school and college students looking for part-time work.

JOB TITLE: Catering Assistant

REPORTS TO: Senior/Unit Catering Supervisor

RESPONSIBLE TO: Catering Manager through appropriate Area Catering Manager

JOB PURPOSE

To actively participate in the daily operation of the Catering Unit under the direction of the Senior/Unit Catering Supervisor. Team participation is essential to provide an efficient hygienic service, to achieve customer satisfaction and to promote sales within the unit.

MAIN DUTIES AND RESPONSIBILITIES

  • Basic preparation of food and beverages, including the preparation of vegetables and snacks using appropriate equipment.
  • Simple cooking, including the reconstitution of prepared food.
  • Organising and controlling food service points.
  • Transferring and serving meals and snacks including transported meals.
  • Assisting with the promotion of meals to pupils, parents and principal.
  • Maintaining regular contact with the central kitchen, if applicable, with regard to all aspects of service delivery.
  • Preparing the dining area:
    1. Setting out dining room tables, chairs, benches and serving points as required by the meals service.
    2. Setting tables, laying out of cutlery, water jugs, etc.
  • Completing general kitchen and dining room duties including washing up, clearing away equipment including tables, chairs and benches.
  • Cleaning the kitchen/servery, dining room and equipment including floors and walls.
  • Recording temperatures for control purposes as required.
  • Securing premises as required.
  • Completing duties as delegated in connection with service provision.
  • Carry out all duties to comply with:
    1. Acts of Parliament, Statutory Instruments and Regulations and other legal requirements;
    2. Codes of Practice
  • Carry out all duties in the working conditions normally inherent in the particular job.
  • Complete all necessary administration.
  • Carry out duties for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.
  • Promote and adhere to the Values/ethos of the School.
  • Note: Where part of the school premises are used for the dual purpose of consumption of food and educational purposes, non-catering staff are responsible for the cleaning of the room. This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
  • In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.
  • To view the summary of terms and conditions for this post, the note: remove placeholder links and references.

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS

  • You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
  • You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
  • The stage in the process when the criteria will be measured is outlined in the table below.
  • Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
  • Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
  • In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.

SECTION 1 – ESSENTIAL CRITERIA

The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

Factor

Essential Criteria

Method of Assessment

Other

Willingness to undertake job related training

Shortlisting by Application Form

SECTION 2 – ESSENTIAL CRITERIA

The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model. We will look for evidence of:

Effective communication skills to support team working, taking of instruction and engagement with customers. Excellent interpersonal and team working skills. Effective organisational and planning skills and the ability to work under pressure to meet deadlines. Motivation towards providing excellent food and customer service for our children and young people

Interview

Values Orientation

Evidence of how your experience and approach to work reflect EA’s ethos and values. You will find information about our Values here.

Interview

SECTION 3 – DESIRABLE CRITERIA

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

Factor

Desirable Criteria

Method of Assessment

Experience

Experience of working in a customer service or catering role

Shortlisting by Application Form

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.

In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed at the NI Direct or the Department of Justice.

APPLICANT GUIDANCE NOTES

To view the applicant guidance notes, please click here. To learn about the many great benefits of joining the Education Authority, click here.

THE EDUCATION AUTHORITY IS AN EQUAL OPPORTUNITIES EMPLOYER

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Catering Assistant employer: Education Authority

The Education Authority is an exceptional employer, offering a supportive work culture that prioritises teamwork and customer satisfaction in the catering sector. Employees benefit from comprehensive training opportunities, a commitment to professional growth, and the chance to make a meaningful impact on the lives of children and young people in a vibrant educational environment.
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Contact Detail:

Education Authority Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Catering Assistant

✨Tip Number 1

Familiarise yourself with the daily operations of a catering unit. Understanding the basics of food preparation and service will help you engage in conversations during interviews, showcasing your enthusiasm and readiness for the role.

✨Tip Number 2

Highlight any previous experience in customer service or catering roles when networking. Connect with current or former employees at StudySmarter to gain insights about the work environment and expectations, which can give you an edge in your application.

✨Tip Number 3

Demonstrate your teamwork skills by participating in group activities or volunteering in community events related to food service. This not only builds your experience but also shows your commitment to providing excellent service, which is crucial for this role.

✨Tip Number 4

Prepare for potential interview questions by practising responses that reflect your communication skills and ability to work under pressure. Use examples from past experiences to illustrate how you handle challenges in a team setting.

We think you need these skills to ace Catering Assistant

Effective Communication Skills
Interpersonal Skills
Team Working
Organisational Skills
Planning Skills
Ability to Work Under Pressure
Customer Service Orientation
Basic Food Preparation Skills
Simple Cooking Techniques
Knowledge of Food Hygiene Standards
Attention to Detail
Time Management
Adaptability
Willingness to Undertake Job-Related Training

Some tips for your application 🫡

Understand the Job Description: Carefully read through the job description for the Catering Assistant role. Make sure you understand the main duties and responsibilities, as well as the essential and desirable criteria. Tailor your application to highlight how your skills and experiences align with these requirements.

Demonstrate Relevant Experience: In your application form, clearly demonstrate any relevant experience you have in catering or customer service roles. Use specific examples to show how you've successfully handled similar tasks, such as food preparation or working in a team environment.

Highlight Communication Skills: Effective communication is key for this role. Make sure to showcase your communication skills in your application. Provide examples of how you've engaged with customers or worked collaboratively with team members in previous positions.

Follow Application Guidelines: Adhere strictly to the application guidelines provided. Ensure that you answer all questions thoroughly and demonstrate how you meet both the essential and desirable criteria. This will help you stand out during the shortlisting process.

How to prepare for a job interview at Education Authority

✨Show Your Team Spirit

As a Catering Assistant, teamwork is crucial. Be prepared to discuss your experiences working in teams and how you contribute to a positive team environment. Highlight any specific examples where you collaborated effectively with others.

✨Demonstrate Your Communication Skills

Effective communication is key in this role. During the interview, showcase your ability to engage with customers and take instructions clearly. You might want to share instances where your communication skills helped resolve an issue or improve service.

✨Express Your Passion for Customer Service

The role requires a strong motivation towards providing excellent food and customer service. Be ready to talk about why you enjoy working in catering and how you ensure customer satisfaction, especially when serving children and young people.

✨Prepare for Practical Questions

Expect questions related to food preparation and hygiene standards. Brush up on basic food safety practices and be ready to discuss how you would handle specific scenarios in the kitchen or dining area, ensuring compliance with health regulations.

Catering Assistant
Education Authority
Location: Larne
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