- Allocate, control and monitor work of appropriate staff.
- Identify and provide on the job training to appropriate staff.
- Ensure that the school owned microcomputer systems and peripheral devices are maintained in good working order.
- Co-ordinate the repair of all ICT related equipment.
- Liaise with the authorised repair agencies as is necessary.
- Assist with the installation of ICT related hardware and ensuring its successful operation.
- Perform routine software operations as required
- Make back-up copies of software for security purposes as required.
- Assist with the installation of software on any school managed network.
- Assist with the installation of software on stand-alone systems.
- Make minor alterations, where appropriate and copyright permitting, to software as directed. Maintain the schools web site.
- Liaise with the managed service provider as required to support the maintenance of the Classroom 2000 infrastructure.
- Development, maintenance and operation of manual and/or computerised systems in relation to administrative tasks associated with the area of work.
- Maintenance of an inventory/records of departmental resources.
- Assistance in the ordering/purchasing, receiving, checking, storing and distribution of resources.
- Support all staff in ensuring the general safety of pupils.
- Assist with evacuation in emergencies.
- Undertake photocopying as required.
- Handling cash in relation to the purchase of practical materials.
- Assisting with hospitality at meetings and school functions.
- Carrying out minor maintenance repairs throughout the school within the competence of the employee.
To view the summary of terms and conditions for this post, click here.
| NOTES TO JOB APPLICANTS |
|
| SECTION 1 - ESSENTIAL CRITERIA |
The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.
| Factor | Essential Criteria | Method of Assessment |
| Qualifications | Five GCSE’s (Grades A*-C) to include English Language, Mathematics, and ICT / Digital Technologies, or equivalent or higher level qualifications | Shortlisting by Application Form |
Experience | A minimum of one year’s experience of working in a technical support environment. | Shortlisting by Application Form |
| Knowledge | Demonstrable evidence of knowledge of:
| Shortlisting by Application Form |
| SECTION 2 - ESSENTIAL CRITERIA |
The following are additional essential criteria which will be measured during the interview/selection stage.
| Factor | Essential Criteria | Method of Assessment |
| Skills / Abilities | Proven effective planning and organisational skills and an ability to work under pressure to meet deadlines Proven effective people management skills Ability to work effectively as part of a team to achieve outcomes Evidence of sound interpersonal and communication skills Evidence of proficiency in the use of computer packages, to include use of Microsoft Word, Excel, and Outlook | Interview |
Values Orientation | Evidence of how your experience and approach to work reflect the school’s values/ethos. You will find information about the school’s values/ethos on our school website | Interview |
| SECTION 3 - DESIRABLE CRITERIA |
Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.
| Factor | Desirable Criteria | Method of Assessment |
Experience | Evidence of experience of working in an ICT/Digital Technologies related area within a school environment. Have experience working as an ICT/Audio-Visual Technician. | Shortlisting by Application Form |
DISCLOSURE OF CRIMINAL BACKGROUND
The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.
In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.
Further information can be accessed at NI Direct or the Department of Justice.
To view the applicant guidance notes, please click here.
To learn about the many great benefits of joining the Education Authority, click here.
The Education Authority is an Equal Opportunities Employer
Contact Details:
Education Authority (Northern Ireland) Recruitment Team
