ICT Technician 1 in Crumlin

ICT Technician 1 in Crumlin

Crumlin Full-Time No working from home possible
Education Authority (Northern Ireland)
JOB DESCRIPTION
JOB TITLE\: ICT Technician 1
REPORTS TO: School Principal through designated line manager
JOB PURPOSE
To assist the line manager in the development of ICT within the School and ensure that all computer systems and peripheral devices are maintained in good working order to meet the needs of the school.
Main Duties and Responsibilities
Under the direction of the designated line manager the post holder will be responsible for the following in accordance with appropriate regulations:
Provision and Maintenance of ICT Facilities and Practical Resources
  • Ensure that the school owned microcomputer systems and peripheral devices are maintained in good working order.
  • Co-ordinate repair of all ICT related equipment.
  • Liaise with authorised repair agencies as necessary.
  • Assist in the installation of ICT related hardware and ensuring its successful operation.
  • Perform routine software operations as required.
  • Make back-up copies of software for security purposes as required.
  • Assist with the installation of software on any school managed network.
  • Assist with the installation of software on stand-alone systems.
  • Make minor alterations, where appropriate and copyright permitting, to software as directed.
  • Liaise with the managed service provider as required to support the maintenance of the Classroom 2000 system.
Administration
  • Operate manual and/or computerised information systems in relation to administrative tasks associated with the area of work.
  • Maintain an inventory/records of departmental resources.
  • Assist in the ordering/purchasing, receiving, checking, storing and distribution of resources.
Other Duties
  • Such other duties as may be assigned within the level of the post.
This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.
To view the summary of terms and conditions for this post, click here.
PERSON SPECIFICATION
NOTES TO JOB APPLICANTS
  1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
  2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
  3. The stage in the process when the criteria will be measured is outlined in the table below.
  4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
  5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
  6. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.
SECTION 1 - ESSENTIAL CRITERIA

The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

FactorEssential CriteriaMethod of Assessment
Qualifications

Five GCSE’s (Grades A*-C) to include English Language, Mathematics, and subject specific specialism, or equivalent or higher level qualifications

Shortlisting by Application Form

Experience
A minimum of one year’s experience working as a technician in an ICT department

Shortlisting by Application Form

Knowledge
Demonstrable evidence of knowledge of:
  • The requirements of a ICT Technician 1
  • Health and safety regulations, as relevant to the role
  • General administrative processes and records

Shortlisting by Application Form

SECTION 2 - ESSENTIAL CRITERIA

The following are additional essential criteria which will be measured during the interview/selection stage.

FactorEssential CriteriaMethod of Assessment
Skills / Abilities

Proven effective planning and organisational skills and an ability to work under pressure to meet deadlines

Ability to work effectively as part of a team to achieve outcomes

Evidence of sound interpersonal and communication skills

Evidence of proficiency in the use of computer packages, to include use of Microsoft Word, Excel, and Outlook

Interview
Values Orientation

Evidence of how your experience and approach to work reflect the school’s values/ethos. You will find information about the school’s values/ethos on our school website www.crumlinintegratedcollege.org

Interview
SECTION 3 - DESIRABLE CRITERIA

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

FactorDesirable CriteriaMethod of Assessment

Experience

A minimum of one year's experience of working in ICT in a school setting

Shortlisting by Application Form

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.

In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed at NI Direct or the Department of Justice.

APPLICANT GUIDANCE NOTES

To view the applicant guidance notes, please click here.

To learn about the many great benefits of joining the Education Authority, click here.


The Education Authority is an Equal Opportunities Employer

Education Authority (Northern Ireland)

Contact Details:

Education Authority (Northern Ireland) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ICT Technician 1 in Crumlin

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Education Authority (Northern Ireland) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Education Authority (Northern Ireland) might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Education Authority (Northern Ireland)!

Direct Apply to Education Authority (Northern Ireland)

Let's not forget to apply directly through the Education Authority (Northern Ireland) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Education Authority (Northern Ireland).

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Education Authority (Northern Ireland). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Education Authority (Northern Ireland)

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.