At a Glance
- Tasks: Join our team to prepare and serve delicious meals while ensuring customer satisfaction.
- Company: Be part of a supportive catering unit at Buick Memorial Primary School.
- Benefits: Gain valuable experience in a fun, team-oriented environment.
- Why this job: Make a difference in students' lives through food and service.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for training and growth in the catering industry.
Overview
JOB DESCRIPTION JOB TITLE: Catering Assistant REPORTS TO: Senior/Unit Catering Supervisor RESPONSIBLE TO: Catering Manager through appropriate Area Catering Manager
JOB PURPOSE To actively participate in the daily operation of the Catering Unit under the direction of the Senior/Unit Catering Supervisor. Team participation is essential to provide an efficient hygienic service, to achieve customer satisfaction and to promote sales within the unit.
Responsibilities
- Basic preparation of food and beverages, including the preparation of vegetables and snacks using appropriate equipment.
- Simple cooking, including the reconstitution of prepared food.
- Organising and controlling food service points.
- Transferring and serving meals and snacks including transported meals.
- Assisting with the promotion of meals to pupils, parents and principal.
- Maintaining regular contact with the central kitchen, if applicable, with regard to all aspects of service delivery.
- Preparing the dining area:
- Setting out dining room tables, chairs, benches and serving points as required by the meals service.
- Setting tables, laying out of cutlery, water jugs, etc.
- Completing general kitchen and dining room duties including washing up, clearing away equipment including tables, chairs and benches.
- Cleaning the kitchen/servery, dining room and equipment including floors and walls.
- Recording temperatures for control purposes as required.
- Securing premises as required.
- Completing duties as delegated in connection with service provision.
- Carry out all duties to comply with: Acts of Parliament, Statutory Instruments and Regulations and other legal requirements; Codes of Practice
- Carry out all duties in the working conditions normally inherent in the particular job.
- Complete all necessary administration.
- Carry out duties for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.
- Promote and adhere to the Values/ethos of the School.
Note
Where part of the school premises are used for the dual purpose of consumption of food and educational purposes, non catering staff are responsible for the cleaning of the room.
This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
Compliance
In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times. To view the summary of terms and conditions for this post, click here.
Person Specification
NOTES TO JOB APPLICANTS
- You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
- You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
- The stage in the process when the criteria will be measured is outlined in the table below.
- Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
- Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
- In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.
Section 1 – Essential Criteria
The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.
Section 2 – Essential Criteria
The following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model.
- Skills/Abilities: In line with EA’s Game Changing People Model we will look for evidence of effective communication skills to support team working, taking of instruction and engagement with customers. Excellent interpersonal and team working skills. Effective organisational and planning skills and the ability to work under pressure to meet deadlines. Motivation towards providing excellent food and customer service for our children and young people.
- Values Orientation: Evidence of how your experience and approach to work reflect EA’s ethos and values. You will find information about our Values here.
Section 3 – Desirable Criteria
Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.
- Experience: Experience of working in a customer service or catering role
Disclosure of Criminal Background
The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’. In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage. Further information can be accessed at NI Direct or the Department of Justice.
Applicant Guidance
Instructions: To view the applicant guidance notes, please click here. To learn about the many great benefits of joining the Education Authority, click here.
The Education Authority is an Equal Opportunities Employer
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Catering Assistant employer: Education Authority (Northern Ireland)
Contact Detail:
Education Authority (Northern Ireland) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Get to know the team! Before your interview, try to connect with current employees on social media or through networking events. This will give you insights into the company culture and help you stand out as someone who's genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in catering and customer service, making you more confident when it’s your turn to shine.
✨Tip Number 3
Show off your skills! If you have any relevant experience in food preparation or customer service, be ready to share specific examples during your interview. Highlighting your hands-on experience can really impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Show Your Team Spirit: We want to see how well you work with others! Make sure to highlight any experiences where you've collaborated in a team, especially in catering or customer service roles. It’s all about that team participation!
Communicate Clearly: Effective communication is key in our kitchen! Use your application to demonstrate your communication skills. Whether it’s through your writing style or examples of past interactions, let us know how you engage with customers and colleagues.
Highlight Relevant Experience: If you've got experience in catering or customer service, flaunt it! Share specific examples of your previous roles, especially those that involved food preparation or serving. We love seeing how your background fits with what we do.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Education Authority (Northern Ireland)
✨Know Your Role
Make sure you understand the responsibilities of a Catering Assistant. Familiarise yourself with food preparation, service points, and customer interaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since teamwork is essential in this position, be ready to share examples of how you've worked well in a team before. Highlight your communication skills and how you engage with others to create a positive environment.
✨Brush Up on Food Safety
Understanding hygiene and food safety is crucial in catering. Be prepared to discuss basic food handling practices and why they matter. This shows that you take the role seriously and are committed to providing a safe service.
✨Engage with Customer Service
Think about your previous experiences in customer service roles. Be ready to talk about how you’ve handled customer queries or complaints, and how you can promote meals effectively to pupils and parents. This will demonstrate your ability to enhance customer satisfaction.