ICT Technician 3 in Belfast

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS: Clearly demonstrate on your application form under each question how you meet the required criteria; failure to do so may result in you not being shortlisted. Demonstrate how you meet the criteria by the closing date for applications, unless otherwise stated. The stage in the process when the criteria will be measured is outlined below. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below. The Selection Panel reserves the right to shortlist only those applicants who most strongly meet the criteria. In the event of an excessive number of applications, the Selection Panel may also apply any desirable criteria; these will be applied to shortlisted candidates in the order listed.

SECTION 1 – ESSENTIAL CRITERIA

• Five GCSEs (Grades A*–C) to include English Language, Mathematics, and an ICT‑related subject, or equivalent or higher level qualifications.
• A minimum of one year’s experience working in the IT industry.
• A minimum of one year’s experience in the management and supervision of staff.
• Demonstrable evidence of knowledge of an ICT Technician 3.
• Knowledge of health and safety regulations as relevant to the role.

SECTION 2 – ESSENTIAL CRITERIA (INTERVIEW)

• Proven effective planning and organisational skills and an ability to work under pressure to meet deadlines.
• Proven effective people‑management skills.
• Ability to work effectively as part of a team to achieve outcomes.
• Evidence of sound interpersonal and communication skills.
• Proficiency in the use of Microsoft Word, Excel, and Outlook.
• Values orientation: evidence of how your experience and approach reflect the school’s values/ethos.

SECTION 3 – DESIRABLE CRITERIA

• Experience working in an IT‑related area within a school environment.
• Hold an A‑level qualification in an IT‑related subject, or an equivalent or higher level qualification.

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people, or in specified places as ‘regulated activity’. In the event you are recommended for a post that involves regulated activity, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. You will be expected to meet the cost of the Enhanced Disclosure Certificate.

JOB DESCRIPTION

Reports To: School Principal through designated line manager

Responsible For: Maximum of five staff

Job Purpose: To assist the line manager in the development of ICT within the school and ensure that all computer systems and peripheral devices are fully functional to meet the needs of the school.

MAIN DUTIES AND RESPONSIBILITIES

Supervision

• Supervise appropriate staff including the management and allocation of duties.
• Identify and provide on‑the‑job training to appropriate staff.

Administration of Network Systems

• Planning, design, specification and installation, including upgrading of all school‑managed network systems.
• Management of the structured cable environment of any school‑managed network.
• Baseline system support and application support on any school‑managed system.
• Contact with outside agencies as necessary.
• Liaise with the managed service provider on changes to the Classroom 2000 infrastructure.

Provision and Maintenance of ICT Facilities and Resources

• Ensure all systems are fully functional to meet the needs of the school.
• Daily care and maintenance of all computer systems and their environments.
• Install hardware and software as appropriate.
• Carry out repairs to equipment where appropriate within the employee’s competence.
• Organise the repair of equipment on site or with agencies as appropriate.
• Liaise with the managed service provider on maintenance of the Classroom 2000 infrastructure.
• Perform backups of crucial data regularly on school‑managed systems.
• Ensure system security on school‑managed systems.

Management of all On‑Line Communications Services

• Develop and maintain existing ICT systems.
• Set up and maintain appropriate e‑mail, intranet and internet facilities as required on school‑managed systems or the Classroom 2000 infrastructure.
• Assist with the development and maintenance of the website.

Curricular Assistance

• Participate in planning and delivery of relevant induction and training sessions.
• Assist staff and pupils with hardware and software problems arising from the use of ICT equipment within the classroom.
• Give advice to the ICT co‑ordinator to plan for future ICT advances.
• Set up standalone computer systems for specific teaching/training situations and functions within the school.
• Assist with the provision of INSET, either in a large group or in single‑tutorial mode.
• Set up internet and conferencing facilities for specific teaching and/or training situations.

Records and Administration

• Keep an inventory of all hardware, software and consumables.
• Comply with the requirements of the Data Protection Act and Copyright laws.
• Contact outside agencies on behalf of the school concerning ICT facilities and developments.
• Maintain awareness of ICT development to ensure the currency of ICT services within the school.

Other Duties

Such other duties may be assigned within the level of the post. This job description will be subject to review in light of changing circumstances and is not intended to be rigid or inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time. In accordance with Section 75 of the Northern Ireland Act (1998), the post‑holder is expected to promote good relations, equality of opportunity and pay and due regard for equality legislation at all times. The Education Authority is an Equal Opportunities Employer.