ICT Technician 1 in Belfast

REPORTS TO: School Principal through designated line manager

JOB PURPOSE

To assist the line manager in the development of ICT within the School and ensure that all computer systems and peripheral devices are maintained in good working order to meet the needs of the school.

Main Duties and Responsibilities

• Under the direction of the designated line manager, the post holder will be responsible for the following in accordance with appropriate regulations:

Provision and Maintenance of ICT Facilities and Practical Resources

• Ensure that the school owned microcomputer systems and peripheral devices are maintained in good working order.
• Co-ordinate repair of all ICT related equipment.
• Liaise with authorised repair agencies as necessary.
• Assist in the installation of ICT related hardware and ensuring its successful operation.
• Perform routine software operations as required.
• Make back-up copies of software for security purposes as required.
• Assist with the installation of software on any school managed network.
• Assist with the installation of software on stand-alone systems.
• Make minor alterations, where appropriate and copyright permitting, to software as directed.
• Liaise with the managed service provider as required to support the maintenance of the Classroom 2000 system.

Administration

• Operate manual and/or computerised information systems in relation to administrative tasks associated with the area of work.
• Maintain an inventory/records of departmental resources.
• Assist in the ordering/purchasing, receiving, checking, storing and distribution of resources.

Other Duties

• Such other duties as may be assigned within the level of the post.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS

• You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted.
• You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
• You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
• The stage in the process when the criteria will be measured is outlined in the table below.
• Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
• Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
• In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed.
• It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.

SECTION 1 - ESSENTIAL CRITERIA

The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage.

• You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

Factor

• Essential Criteria

Method of Assessment

• Qualifications

Five GCSE’s (Grades A*-C) to include English Language, Mathematics, and ICT/Computing, or equivalent or higher level qualifications

• Hold a Level 3 IT qualification

Shortlisting by Application Form

Experience

• Have relevant paid experience in a full-time IT support role

Shortlisting by Application Form

Knowledge

• Demonstrable evidence of knowledge of:

• The requirements of a ICT Technician 1
• Health and safety regulations, as relevant to the role
• General administrative processes and records
• Knowledge of Child Protection Issues

Shortlisting by Application Form

SECTION 2 - ESSENTIAL CRITERIA

The following are additional essential criteria which will be measured during the interview/selection stage.

• Factor

Essential Criteria

Method of Assessment

• Skills / Abilities

Proven effective planning and organisational skills and an ability to work under pressure to meet deadlines

• Ability to work effectively as part of a team to achieve outcomes
• Evidence of sound interpersonal and communication skills
• Evidence of proficiency in the use of computer packages, to include use of Microsoft Word, Excel, and Outlook

Interview

Values Orientation

• Evidence of how your experience and approach to work reflect the school’s values/ethos. You will find information about the school’s values/ethos on our school website

Interview

SECTION 3 - DESIRABLE CRITERIA

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed.

• You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

Factor

• Desirable Criteria

Method of Assessment

• Experience

Experience of working within a School environment

Shortlisting by Application Form

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’. In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background.

Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed at NI Direct or the Department of Justice.

APPLICANT GUIDANCE NOTES

To view the applicant guidance notes, please click here.

To learn about the many great benefits of joining the Education Authority, click here.

The Education Authority is an Equal Opportunities Employer