Job Location: Onsite, Canary Wharf, London
Employment Type: Full-Time
Work Schedule: Monday to Friday, 9am to 5pm
Salary Range: £35,000 – £40,000 per annum
Direct Reports: Operations Manager, educateU
About educateU
educateU is an emerging online education provider focused on delivering high-quality professional development, short courses and flexible learning opportunities.
Our ambition is to develop an engaging, accessible and technology-driven learning experience that enables individuals and organisations to develop the skills they need to succeed. We are building our CPD offering from the ground up and are looking for a motivated, creative and commercially minded professional to lead the design and development of our online training courses.
The Role
The CPD Learning Design & Development Lead will be responsible for taking courses from initial concept through to production, quality assurance and launch. This is a hands-on role for someone who understands how adults learn and can translate professional knowledge into engaging, interactive digital learning experiences.
Working closely with the educateU leadership and IT teams, the successful candidate will establish the processes, standards and production workflows needed to build a scalable portfolio of CPD courses.
1. Course Design and Development
- Lead the end‑to‑end creation of online CPD courses, from initial research and learning objectives through to publication.
- Develop engaging course content, assessments, quizzes, case studies, interactive activities and supporting learning materials.
- Translate complex subjects into accessible, practical learning experiences that support professional development.
- Use e‑learning authoring tools such as Articulate 360, H5P or equivalent to develop interactive digital courses.
2. Digital Learning and Quality Assurance
- Collaborate with the IT team to publish and integrate courses within educateU’s bespoke learning platform, ensuring compatibility across devices.
- Explore AI tools and emerging technologies to improve course development, learner engagement and personalisation.
- Maintain high standards of instructional design, accessibility, assessment quality and content accuracy.
- Research relevant CPD accreditation opportunities and maintain course documentation, references and review schedules.
3. Course Strategy and Commercial Development
- Research industry trends, skills gaps, competitor offerings and customer needs to identify commercially viable course opportunities.
- Work with the educateU leadership team to develop and prioritise the CPD course portfolio.
- Coordinate subject matter experts to review and validate specialist content, incorporating feedback before publication.
- Support marketing and sales through course descriptions, learning outcomes and other relevant course information.
4. Project Management and Continuous Improvement
- Manage multiple course development projects, ensuring deadlines, budgets and quality standards are met.
- Establish efficient course production processes, templates and quality assurance procedures to support the growth of educateU’s catalogue.
- Monitor learner feedback, assessment results and completion data to improve course quality and effectiveness.
- Keep the leadership team informed of progress, risks and development priorities, identifying opportunities to improve efficiency and learning outcomes.
- Demonstrable experience in instructional design, e-learning development, learning design or a closely related field.
- Experience developing and producing digital learning content from concept through to delivery.
- Practical experience using e-learning authoring tools, such as Articulate 360, H5P or equivalent software.
- Strong understanding of adult learning principles, instructional design and assessment development.
- Experience creating interactive learning activities, quizzes, scenarios and digital learning materials.
- Excellent written communication skills and the ability to explain complex subjects clearly.
- Strong organisational and project management skills, with the ability to manage competing priorities.
- A proactive approach and the ability to work independently in a developing business environment.
- Strong attention to detail and commitment to producing high‑quality learning materials.
A recognised qualification in at least one of the following or closely related field:
- Education
- Instructional Design
- Experience developing CPD courses or professional training programmes.
- Familiarity with CPD accreditation processes and relevant quality standards.
- Experience working with a virtual learning environment or learning management system.
- Understanding of SCORM and other e-learning content integration standards.
- Experience producing courses in areas such as AI, digital skills, business, leadership or professional development.
- Experience using AI tools to support instructional design and digital content production.
- Experience reviewing learning analytics, assessment results and learner feedback.
- Experience working with external subject‑matter experts and professional organisations.
- A relevant qualification in instructional design, education, learning technology or a related discipline.
- Annual leave (7.2 weeks)
- Company Sick Pay.
- Statutory maternity and paternity pay.
- Employee Assistance Programme (HA Wisdom Wellbeing)
- Virtual GP access (Livi)
- Speak Up Service' - confidential support service to report any workplace concerns
- Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom)
- Financial, legal and medical advice services provided (Wisdom)
- Life & Leadership coaching (Wisdom)
- Financial coaching (MUNNY)
- Discounts and perks, offering savings on shopping, activities and more (Bright Exchange)
- Self-development and Self-taught trainings
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CPD Learning Design & Development Lead employer: educateU
EducateU is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. As an Operations Manager, you will enjoy the unique opportunity to take ownership of projects from the outset, influence key processes, and contribute to the growth of the company while being part of a supportive team in the vibrant city of London. With a focus on employee development and cross-functional teamwork, EducateU is committed to providing meaningful and rewarding career paths for its staff.