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For Companies At a Glance
- Tasks: Support the Club Manager in delivering a 5-star experience and oversee daily operations.
- Company: Join Educated Body, a luxury health and fitness company with exciting career growth.
- Benefits: Enjoy competitive pay, holiday off, and a vibrant social calendar with team events.
- Why this job: Combine your passion for fitness with management in a stunning work environment.
- Qualifications: Fitness qualification and two years of experience in a luxury setting required.
- Other info: Flexible hours with opportunities for personal training and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!
Benefits
- Career progression and learning opportunities
- Contracted hours with the opportunity to increase your earnings by personal training
- A stunning work environment
- Holiday, pension and your birthday off!
- A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment
About Us
Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host:
- A Gym with unrivalled top of the range equipment
- A stunning Swimming Pool with a Sauna/ Spa
- An extensive Group Exercise programme
- Personal Training
- Beauty Therapy rooms
- Areas for relaxation and wider wellbeing services
We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.
Your role
The job of Duty Manager is to support the Club Manager in delivering a 5* experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties.
Operational: Opening or closing the facility overseeing the day to day running of the facility including, health and safety checks, pool testing, ensuring exceptional brand standards are being met.
Fitness: Taking customers through fitness assessments, prescribe exercise programmes, instruct group exercise classes and pick up interest for personal training to instruct when off shift.
Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you're always at your best and exceeding expectations!
This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are currently able to offer 2 part time positions from 24 hours per week. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends.
Qualifications and Experience
- A fitness qualification (minimum level 2)
- Two years fitness industry experience and ideally in a 5-star or luxury environment
- Swimming pool or pool plant operations experience
- Good written and verbal communication skills
- The ability to use Microsoft Word and Excel to a good standard
- RLSS Emergency Responder qualified or willing to undertake
Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!
Duty Manager - West London employer: Educatedbody
Contact Detail:
Educatedbody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - West London
✨Tip Number 1
Network like a pro! Reach out to current employees at Educated Body on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for fitness and customer service shine through. Remember, they’re looking for someone who fits into their friendly and supportive environment.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in a luxury health club setting. This will show them you’re ready to tackle the challenges of the Duty Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Educated Body team.
We think you need these skills to ace Duty Manager - West London
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let us see your enthusiasm for the fitness industry. Share any personal experiences or achievements that highlight your commitment to health and wellness. We love candidates who are genuinely excited about what they do!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Duty Manager role. Highlight your relevant experience in luxury environments and customer service. This helps us see how you fit into our team and culture.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Educated Body!
How to prepare for a job interview at Educatedbody
✨Know the Company Inside Out
Before your interview, take some time to research Educated Body. Understand their values, mission, and the unique services they offer in the luxury health and fitness sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the first point of contact for residents and guests. Prepare examples from your past experiences where you've delivered exceptional customer service, especially in high-pressure situations. Highlight how you can maintain a friendly and professional demeanour while managing multiple relationships.
✨Demonstrate Your Fitness Knowledge
Since this role involves fitness assessments and group exercise classes, brush up on your fitness knowledge. Be ready to discuss your qualifications and any relevant experience, particularly in a luxury environment. You might even want to prepare a brief outline of a fitness programme you could suggest for potential clients.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, career progression opportunities, and what success looks like in the Duty Manager role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team.
