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- Tasks: Support the Club Manager in delivering a 5-star experience for residents and guests.
- Company: Join Educated Body, a luxury health and fitness company with exciting career growth.
- Benefits: Enjoy career progression, holiday, pension, and your birthday off!
- Why this job: Combine leisure management and personal training in a stunning work environment.
- Qualifications: Fitness qualification (min level 2) and two years of industry experience required.
- Other info: Flexible shifts with a supportive team and great social events.
The predicted salary is between 13 - 16 £ per hour.
We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!
Benefits:
- Career progression and learning opportunities
- Contracted hours with the opportunity to increase your earnings by personal training
- A stunning work environment
- Holiday, pension and your birthday off!
- A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment
About Us:
Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host:
- A Gym with unrivalled top of the range equipment
- A stunning Swimming Pool with a Sauna/Spa
- An extensive Group Exercise programme
- Personal Training
- Beauty Therapy rooms
- Areas for relaxation and wider wellbeing services
We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.
Your role:
The job of Duty Manager is to support the Club Manager in delivering a 5* experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties.
Operational:
- Opening or closing the facility
- Overseeing the day to day running of the facility including health and safety checks, pool testing, ensuring exceptional brand standards are being met
Fitness:
- Taking customers through fitness assessments
- Prescribing exercise programmes
- Instructing group exercise classes
- Picking up interest for personal training to instruct when off shift
Customer service:
- Being the first point of contact for all enquiries
- Delivering exemplary levels of customer service
- Answering telephone calls and emails
Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you’re always at your best and exceeding expectations!
This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are currently able to offer an 18 hour 3x6hr shift contract in the Westminster area. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends.
Qualifications and Experience:
- A fitness qualification (minimum level 2)
- Two years fitness industry experience and ideally in a 5-star or luxury environment
- Swimming pool or pool plant operations experience
- Good written and verbal communication skills
- The ability to use Microsoft Word and Excel to a good standard
- RLSS Emergency Responder qualified or willing to undertake
Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!
Duty Manager - Westminster employer: Educatedbody
Contact Detail:
Educatedbody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend events, join local fitness groups, or even hit up social media platforms. The more people you know, the better your chances of landing that Duty Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for fitness and customer service shine through. Be genuine, and don’t be afraid to share your experiences and what makes you a great fit for the team.
✨Tip Number 3
Prepare for interviews by researching Educated Body and their values. Understand their focus on career development and how you can contribute to their mission. Tailor your answers to reflect their commitment to excellence in customer service and operational management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to embark on a rewarding career with us.
We think you need these skills to ace Duty Manager - Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Manager role. Highlight any relevant experience in luxury environments and customer service, as we want to see how you can bring that 5* experience to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the fitness industry and how your background makes you a perfect fit for Educated Body. Don’t forget to mention your career aspirations with us!
Show Off Your Personality: We’re all about a friendly and supportive environment, so let your personality come through in your application. Share anecdotes or experiences that showcase your communication skills and ability to connect with high net worth individuals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Educatedbody
✨Know the Company Inside Out
Before your interview, make sure you research Educated Body thoroughly. Understand their values, the luxury services they offer, and their focus on career development. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the first point of contact for residents and guests. Prepare examples from your past experiences where you've delivered exceptional customer service, especially in high-pressure situations. Highlight how you can maintain a 5* experience even when things get busy.
✨Demonstrate Your Fitness Knowledge
Since this role involves fitness assessments and group exercise classes, brush up on your fitness knowledge. Be ready to discuss your qualifications and any relevant experiences, particularly in a luxury environment. Showing your passion for fitness will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for career progression, or how they support their managers in delivering top-notch service. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
