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- Tasks: Support the Club Manager in delivering a 5-star experience and oversee daily operations.
- Company: Join Educated Body, a luxury health and fitness company with a focus on career growth.
- Benefits: Enjoy career progression, holiday pay, your birthday off, and a vibrant social calendar.
- Why this job: Combine leisure management and personal training for a dynamic and rewarding career path.
- Qualifications: Fitness qualification (min level 2) and two years of industry experience required.
- Other info: Flexible hours with opportunities for promotion in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!
Benefits
- Career progression and learning opportunities
- Contracted hours with the opportunity to increase your earnings by personal training
- A stunning work environment
- Holiday, pension and your birthday off!
- A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment
About Us
Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host:
- A Gym with unrivalled top of the range equipment
- A stunning Swimming Pool with a Sauna/ Spa
- An extensive Group Exercise programme
- Personal Training
- Beauty Therapy rooms
- Areas for relaxation and wider wellbeing services
We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.
Your role
The job of Duty Manager is to support the Club Manager in delivering a 5* experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties.
Operational: Opening or closing the facility overseeing the day to day running of the facility including, health and safety checks, pool testing, ensuring exceptional brand standards are being met.
Fitness: Taking customers through fitness assessments, prescribe exercise programmes, instruct group exercise classes and pick up interest for personal training to instruct when off shift.
Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you’re always at your best and exceeding expectations!
This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are currently able to offer 2 part time positions from 24 hours per week. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends.
Qualifications and Experience
- A fitness qualification (minimum level 2)
- Two years fitness industry experience and ideally in a 5-star or luxury environment
- Swimming pool or pool plant operations experience
- Good written and verbal communication skills
- The ability to use Microsoft Word and Excel to a good standard
- RLSS Emergency Responder qualified or willing to undertake
Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!
Duty Manager - West London employer: Educatedbody
Contact Detail:
Educatedbody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - West London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend events, join local fitness groups, or even hit up social media platforms. The more people you know, the better your chances of landing that Duty Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, don’t just talk about your qualifications—demonstrate them. If you can, offer to lead a mini fitness session or share your insights on customer service. Let them see what you can bring to the table!
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to companies you admire, like Educated Body, and express your interest in working with them. A little initiative can go a long way in making you stand out from the crowd.
✨Tip Number 4
Keep learning! Whether it’s picking up new fitness qualifications or brushing up on your customer service skills, continuous learning shows you’re serious about your career. Plus, it makes you a more attractive candidate for that Duty Manager position!
We think you need these skills to ace Duty Manager - West London
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for the fitness industry shine through! We want to see that you’re not just looking for a job, but a career where you can grow and make a difference.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your relevant experience in luxury environments and any customer service achievements that align with our values at Educated Body.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for future managers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Educated Body.
How to prepare for a job interview at Educatedbody
✨Know the Company Inside Out
Before your interview, take some time to research Educated Body. Understand their values, mission, and the luxury health clubs they operate. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the first point of contact for residents and guests. Prepare examples from your past experiences where you delivered exceptional customer service, especially in high-pressure situations. This will demonstrate your ability to maintain the 5* experience they expect.
✨Highlight Your Fitness Knowledge
Since the role involves fitness assessments and group exercise classes, brush up on your fitness knowledge. Be ready to discuss your qualifications and how you've applied them in previous roles. Mention any specific experiences that relate to luxury environments to align with their standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about career progression, training opportunities, and the company culture. This shows you're serious about your future with them and helps you gauge if it's the right fit for you.
