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- Tasks: Support the Club Manager in delivering a 5-star experience and oversee daily operations.
- Company: Join Educated Body, a luxury health and fitness company with exciting career growth.
- Benefits: Enjoy career progression, holiday pay, your birthday off, and a vibrant social calendar.
- Other info: Flexible hours with opportunities to learn and grow within a supportive team.
- Why this job: Combine leisure management and personal training for a dynamic and rewarding career.
- Qualifications: Fitness qualification (min level 2) and two years of industry experience required.
The predicted salary is between 30000 - 40000 £ per year.
We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!
Benefits:
- Career progression and learning opportunities
- Contracted hours with the opportunity to increase your earnings by personal training
- A stunning work environment
- Holiday, pension and your birthday off!
- A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment
About Us:
Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host:
- A Gym with unrivalled top of the range equipment
- A stunning Swimming Pool with a Sauna/Spa
- An extensive Group Exercise programme
- Personal Training
- Beauty Therapy rooms
- Areas for relaxation and wider wellbeing services
We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.
Your role:
The job of Duty Manager is to support the Club Manager in delivering a 5* experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties.
Operational: Opening or closing the facility overseeing the day to day running of the facility including health and safety checks, pool testing, ensuring exceptional brand standards are being met.
Fitness: Taking customers through fitness assessments, prescribing exercise programmes, instructing group exercise classes and picking up interest for personal training to instruct when off shift.
Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you’re always at your best and exceeding expectations!
This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are currently able to offer a 32 hour contract per week for this position. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends.
Qualifications and Experience:
- A fitness qualification (minimum level 2)
- Two years fitness industry experience and ideally in a 5-star or luxury environment
- Swimming pool or pool plant operations experience
- Good written and verbal communication skills
- The ability to use Microsoft Word and Excel to a good standard
- RLSS Emergency Responder qualified or willing to undertake
Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!
Duty Manager - Battersea RL employer: Educatedbody
Contact Detail:
Educatedbody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Battersea RL
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fitness industry. Attend events, join local fitness groups, or even hit up social media platforms. The more people you know, the better your chances of landing that Duty Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, don’t just talk about your experience—demonstrate it. If you can, offer to lead a mini fitness session or share your insights on customer service. Let them see what you can bring to the table!
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to companies you admire, like Educated Body, and express your interest. A well-timed email can make all the difference and show that you’re genuinely keen on joining their team.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in fitness and customer service. Consider taking additional courses or certifications that can boost your profile. This not only makes you more attractive to employers but also shows your commitment to personal growth.
We think you need these skills to ace Duty Manager - Battersea RL
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let us see your enthusiasm for the fitness industry! Share your experiences and what drives you to deliver top-notch customer service in a luxury environment. We want to know why you're excited about this role!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager position. Highlight relevant experience, especially in high-end settings, and showcase your skills in both fitness and customer service. This will help us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Educated Body!
How to prepare for a job interview at Educatedbody
✨Know the Company Inside Out
Before your interview, take some time to research Educated Body. Understand their values, mission, and the unique services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the first point of contact for residents and guests. Prepare examples from your past experiences where you delivered exceptional customer service, especially in high-pressure situations. This will demonstrate your ability to maintain the 5* experience they expect.
✨Highlight Your Fitness Knowledge
Since the role involves fitness assessments and group exercise classes, brush up on your fitness knowledge. Be ready to discuss your qualifications and how you've applied them in previous roles. This will reassure them that you can handle the fitness aspect of the job with confidence.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about career progression, training opportunities, and the company culture. This shows that you're not just looking for any job, but a long-term career with them, aligning perfectly with their focus on development.