At a Glance
- Tasks: Lead and manage housekeeping teams for a prestigious UHNW family in Doha.
- Company: Elite household staff agency placing top-tier staff with VIP families worldwide.
- Benefits: Competitive salary, versatile role, and interaction with diverse stakeholders.
- Other info: Confidentiality is key; this role starts ASAP.
- Why this job: Join a dynamic environment where your expertise will shine and make a real impact.
- Qualifications: 7+ years in luxury hospitality, strong leadership, and exceptional communication skills.
The predicted salary is between 40000 - 48000 € per year.
Educated Households is a higher-tier household staff agency, based in London, placing elite educated private staff with VIP & UHNW families in London, the Middle East and worldwide. On behalf of our prominent Clients based out in Qatar, we are seeking an exceptionally-experienced Housekeeping Manager / Housekeeping Director, with notable experience in managing housekeeping departments in 5-star or 7-star hotels in Europe, the U.K., the US or the rest of the world, that is highly capable of managing the substantial housekeeping teams of a VVIP Principal that travels extensively.
The selected Housekeeping Manager will evidently have the potential of handling all the Qatar-based housekeeping teams spread over several properties, will tactfully deal with female quarters, liaising with any of the stakeholders' personnel of this ultra prestigious household. This expertise-driven Housekeeping Manager will report to the Principal and to any representatives handpicked by the Principal and must be able to work both independently and collaboratively, wholeheartedly taking the lead and being instrumental in the smooth running of all the housekeeping teams (200+).
The ultimate Housekeeping Manager will exude natural-born authority, whilst not being domineering, in order to instill confidence in their teams, prompting each and everyone of them to deliver their absolute best. With this in mind, the Housekeeping Manager will resort to their soft skills, diplomacy and flair, to meticulously organize, anticipate and strategize the implementation of all the Principal's lifestyle-related requests, together with the laundry department, by smartly getting all the teams into motion to best cater to the Principal's needs, and this, across multiple homes.
In this multi-faceted pivotal role, the Housekeeping Manager will deliver exceptional service, routinely inspect each unit to ensure that all properties remain in pristine condition, put new systems in place, test-drive them and oversee challenging projects with the utmost professionalism and depth, and will be able to train and mentor their teams. Equally importantly, it will be highly appreciated for the Housekeeping Manager to display utter efficiency to keep the standards exceptionally high whilst conducting their role in the most discreet demeanour.
It shall be expected that your thorough second-to-none expertise in all things crystallized around supreme housekeeping management, leveraged by your high-end hospitality background, will clearly set you apart from your peers in the profession, notably when it comes to attending to the family's needs and of any affiliated prestigious guests. Adhering to confidentiality is non-negotiable in this role as the Principals do value their privacy. This Doha-based role is to start ASAP.
Requirements
- Experience with UHNW and VVIP Principals.
- Prior housekeeping leadership roles in a luxurious environment.
- Used to managing large teams: organising shifts and rotas.
- Writing & implementing SOP Manuals (Standard Operational Procedures).
- Catering to all the Principal's needs, the family's, the children's & any guests'.
- Maximising guest experience.
- Strategic planning.
- Being used to working in fast-paced environments.
- Conducting tasks in the most-timely manner.
- Outstanding greeting skills.
- Strictly adhering to etiquette and security protocols.
- Etiquette expertise and flair.
- Holding open lines of communication with colleagues and other household staff.
- Running errands.
- In charge of the housekeeping inventories manually & digitally.
- Submitting and rolling out new ideas maximising the household.
Skills Required
- A minimum of 7 years' experience in a similar role.
- Coming from a top-notch 5-star or 7-star hospitality background.
- Bachelor's Degree in high-end hospitality.
- Child-friendly candidates.
- Culturally aware.
- An eye for detail, being meticulous and highly organised.
- Diplomatic skills.
- Excellent communicator.
- Approachable & supportive.
- Not being fazed by last-minute arrangements.
- Acting graciously under pressure.
- Tech savvy.
Benefits
- Versatility in the role.
- Interacting with different stakeholders.
Salary on par with experience and other perks will be discussed in the second rounds of interviews, but should be around: €40 K - €48 K net per year. Please, indicate your location & availability whilst applying. What's next?: if interested, please send your CV and cover letter to: info@educated-households.co.uk. Please, bear in mind that, whenever possible, we aim at giving feedback to relevant Applicants provided that the Clients do so. Only candidates fitting this brief will be contacted. Thank you for your understanding.
Housekeeping Manager/Director with 5 -star exp. (UK/US), UHNW Principal (Doha, Qatar) in London employer: Educated Households
Educated Households is an exceptional employer, offering a unique opportunity to work in a prestigious environment with UHNW families in Doha. Our commitment to employee growth is reflected in our supportive work culture, where you will have the chance to lead and mentor large teams while delivering unparalleled service. With competitive salaries and the chance to engage with diverse stakeholders, this role promises a rewarding career path for those with a passion for high-end hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Manager/Director with 5 -star exp. (UK/US), UHNW Principal (Doha, Qatar) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those with experience in high-end environments. A personal recommendation can make all the difference when applying for roles like Housekeeping Manager.
✨Tip Number 2
Prepare for interviews by researching the specific household or client you'll be working with. Understand their values and expectations, so you can tailor your responses to show you're the perfect fit for their unique needs.
✨Tip Number 3
Showcase your soft skills during interviews. Highlight your diplomacy, communication, and leadership abilities, as these are crucial for managing large teams and ensuring exceptional service in a high-pressure environment.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Housekeeping Manager/Director with 5 -star exp. (UK/US), UHNW Principal (Doha, Qatar) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 5-star or 7-star environments. We want to see how your background aligns with the high standards we uphold at Educated Households.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your soft skills and leadership style, especially how you manage large teams and handle VVIP clients. We love a personal touch!
Showcase Your Expertise:Don’t hold back on detailing your housekeeping management skills. Mention any SOPs you've implemented and how you've maximised guest experiences. We’re looking for someone who can bring their A-game!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Let’s make this happen!
How to prepare for a job interview at Educated Households
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of high-end housekeeping standards and practices. Familiarise yourself with the specific expectations of UHNW and VVIP households, as well as any relevant SOPs you've implemented in past roles.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience managing large teams and how you've successfully organised shifts and rotas. Highlight examples where your leadership has led to improved team performance or guest satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Discretion and Diplomacy
Given the nature of the role, it's crucial to convey your understanding of confidentiality and discretion. Share instances where you've handled sensitive situations with tact and professionalism, ensuring that the Principal's privacy is always respected.
✨Engage with Enthusiasm
During the interview, show genuine enthusiasm for the role and the opportunity to work with a prestigious household. Ask insightful questions about the family's lifestyle and needs, demonstrating your eagerness to tailor your approach to meet their expectations.
