At a Glance
- Tasks: Lead daily operations of a luxury London property for a VIP family.
- Company: Elite household staff agency placing top-tier staff with UHNW families.
- Benefits: Competitive salary, flexible working arrangements, and accommodation options.
- Other info: Confidentiality is key; dynamic role with opportunities for growth.
- Why this job: Join a prestigious team and elevate your career in luxury service.
- Qualifications: 5+ years in high-end hospitality and strong managerial skills required.
The predicted salary is between 36400 - 52000 € per year.
Educated Households is a higher-tier household staff agency, based in London, placing elite educated private staff with VIP families in the Middle East and worldwide. Our prominent Clients based out in Doha, Qatar, are in need of a supremely-experienced and educated House Manager to take the lead and orchestrate the daily operations of a London property in their portfolio.
The House Manager shall report to the General Manager, will work in sync with the H.R. Manager and with any other private staff handpicked by the family. We are seeking a sophisticated House Manager, endowed with refined experience in luxury service stemming from the 5-star F&B settings that the sought-after House Manager previously worked in, deriving from high-end hospitality and serving UHNW & VVIP Principals.
This pivotal role encompasses spearheading all operations aiming at delivering the highest top-of-the-crop standards of service to the Principals and their travelling entourage, should these stakeholders be in or out of the Principals' London residence. Collaboratively working with the House Managers heading the other properties might likely be required as well.
The House Manager sought will wholeheartedly take charge of a team comprising housekeepers, a handyman and all the other household staff. The ultimate House Manager will exude natural-born authority, whilst not being domineering, in order to instill confidence in their team, prompting each and everyone of them to deliver their absolute best. With this in mind, the House Manager will resort to their soft skills, diplomacy and flair, to meticulously strategize the implementation of all the Principals' requests by smartly getting the whole team into motion to best cater to the Principals' needs.
Adhering to confidentiality is non-negotiable in this role as the Principals do value their privacy and appreciate total discretion. This is a 5-day a week role. Yet, flexibility is required when the Principals are in town and in Residence. Working as a live-in or live-out House Manager is on offer, as the role comes with accommodation provided in London, if wished (most probably an apartment yet to be confirmed by the employers). The probation period will vary from two weeks to four weeks. The salary ranges from £700.00 to £1000.00+ per week, dependent on experience and credentials. The role being held in London, only Candidates legally eligible to work in the U.K. shall apply. Please note that no visas will be provided.
Requirements
- Experienced in diligently attending to all the needs of UHNW and VVIP Principals.
- Experience reporting to high-powered Principals & Family Offices.
- Serving as a point of contact within the household and for outside stakeholders.
- Security & safety of the household members liaising with the relevant stakeholders.
- Greeting guests.
- Supervising the overall housekeeping of the Principals' property.
- Property & systems management: scheduling maintenance work, accounting, budgeting.
- Expert at negotiating contracts with vendors and contractors.
- Managing the household staff.
- Team building: acting as a coach, mentor and motivator.
- Standards setting & managing the household's procedures.
- Familiar with writing any relevant SOPs (Standards Operating Manuals) and implementing them.
- Ensuring that all household staff are properly trained.
- Running errands.
- Event planning.
- Troubleshooting.
- Resolving issues that may arise in the household.
- Accurate record keeping & writing reports.
- Eligible to work in the U.K.
Skills sought
- Front of house & back of house experience.
- An eye for detail and being meticulous.
- Managerial skills: a minimum of 5 years' experience in this role.
- Mastering the English language.
- Diplomatic skills.
- Excellent communicator.
- Approachable & supportive.
- Not being fazed by last-minute arrangements.
- Acting graciously under pressure.
- Flexible.
- Tech savvy.
- Bachelor's Degree or Master's Degree from a prestigious institution.
Benefits
- Truly managerial position.
- Versatility in the role.
- Interacting with different stakeholders.
Salary and other perks will be discussed in the second rounds of interviews. Please indicate your availability whilst applying. If interested, please send your CV and cover letter to: info@educated-households.co.uk. Only candidates fitting this brief will be contacted.
House Manager in London - UHNW Family From Qatar (London, U.K.) employer: Educated Households
Educated Households is an exceptional employer, offering a prestigious opportunity for a House Manager to work with UHNW families in a vibrant London setting. With a focus on luxury service and a collaborative work culture, employees benefit from professional growth opportunities and the chance to engage with elite clientele. The role provides flexibility, competitive remuneration, and the unique advantage of accommodation, making it an attractive choice for those seeking a rewarding career in high-end household management.
StudySmarter Expert Advice🤫
We think this is how you could land House Manager in London - UHNW Family From Qatar (London, U.K.)
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury service industry and let them know you're on the hunt for a House Manager role. Personal recommendations can make all the difference, especially when dealing with UHNW families.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your background in high-end hospitality and how it aligns with their needs. Be ready to share specific examples of how you've managed teams and delivered top-notch service.
✨Tip Number 3
Be flexible and adaptable! The role requires a lot of juggling, so demonstrate your ability to handle last-minute changes and maintain grace under pressure. This will show that you're the perfect fit for a dynamic household environment.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It not only streamlines the process but also ensures your CV gets the attention it deserves from the right people.
We think you need these skills to ace House Manager in London - UHNW Family From Qatar (London, U.K.)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the House Manager role. Highlight your background in luxury service and any relevant experience with UHNW or VVIP clients to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your flexibility and ability to handle high-pressure situations.
Showcase Your Soft Skills:Since this role requires a natural-born leader, make sure to highlight your soft skills like diplomacy, communication, and team-building abilities. We want to see how you can motivate and inspire your team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Educated Households
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a House Manager and the specific needs of UHNW and VVIP Principals. Research the agency and their clients to show that you're genuinely interested and well-prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in high-end hospitality and how it relates to managing a household. Prepare specific examples of how you've successfully led teams, handled last-minute arrangements, and maintained high standards of service.
✨Demonstrate Soft Skills
Since this role requires diplomacy and strong communication, think of scenarios where you've effectively resolved conflicts or motivated a team. Highlight your ability to remain calm under pressure and your approachability as a leader.
✨Ask Insightful Questions
Prepare thoughtful questions about the family's expectations and the dynamics of the household. This not only shows your interest but also helps you gauge if the role aligns with your skills and values.
