At a Glance
- Tasks: Lead daily operations of a luxury London property for a VIP family.
- Company: Elite household staff agency placing top-tier staff with UHNW families.
- Benefits: Competitive salary, accommodation options, and flexible working arrangements.
- Other info: Confidentiality is key; dynamic role with opportunities for growth.
- Why this job: Join a prestigious team and elevate your career in luxury service.
- Qualifications: 5+ years in high-end hospitality and strong managerial skills required.
The predicted salary is between 31500 - 38500 £ per year.
- House Manager in London - UHNW Family From Qatar (London, U. K.)
- London, Royaume Uni | Posted on 20/09/2023
- City London
- Province City of London
- Country Royaume Uni
- Postal Code EC1A
Job Description
Educated Households is a higher-tier household staff agency, based in London, placing élite educated private staff with VIP families in the Middle East and worldwide: www. educated-households. co. uk .
Our prominent Clients based out in Doha, Qatar, are in need of asupremely-experienced and educated
House Manager to take the lead andorchestrate the daily operations of a
London property in their portfolio.
The House Manager shall report to the General manager, will work in syncwith the H. R. Manager and with any other private staff handpicked by the family.
We are seeking a sophisticated House Manager, endowed with refinedexperience in luxury service stemming from the 5-star F&B settings that thesought-after House Manager previously worked in, deriving from high-endhospitality and serving UHNW & VVIP Principals.
This pivotal role encompasses spearheading all operations aiming atdelivering the highest top-of-the-crop standards of service to the Principalsand their travelling entourage, should these stakeholders be in or out of the Principals’ London residence.
Collaboratively working with the House Managers, heading the other properties, might likely be required as well.
The House Manager sought will wholeheartedlytake charge of a team comprising housekeepers, a handyman and all the otherhousehold staff.
The ultimate House Manager will exude natural-born authority, whilst not being domineering, in order to instill confidence in their team, prompting each and everyone of them to deliver their absolute best.
With thisin mind, the House Manager will resort to their soft skills, diplomacy andflair, to meticulously strategize the implementation of all the Principals’ requestsby smartly getting the whole team into motion to best cater to the Principals’needs.
Adhering to confidentiality is non-negotiable in this role as the Principals do value their privacy and appreciate total discretion.
This is a 5-day a week role. Yet, flexibility is required when the Principals are in town and in Residence.
Working as a live-in or live-out House Manager is on offer, as the rolecomes with accommodation provided in London, if wished (most probably anapartment – yet to be confirmed by the employers).
The probation period will vary from two weeks to four weeks. The salaryranges from £ 700.00 to £ 1000.00 + per week, dependent on experience andcredentials.
The role being held in London, only Candidates legally eligible towork in the U. K. shall apply. Please, note that no visas will be provided. Thank you.
Requirements
The duties shall include, but not limited to
- Experienced in diligently attending to all theneeds of UHNW and VVIP Principals.
- Experience reporting to high-powered Principals& Family Offices.
- Serving as a point of contact within thehousehold and for outside stakeholders.
- Security & safety of the household membersliaising with the relevant stakeholders.
- Supervising the overall housekeeping of the Principals’ property.
- Property & systems management: schedulingmaintenance work, accounting, budgeting.
- Expert at negotiating contracts with vendors andcontractors.
- Managing the household staff.
- Team building: acting as a coach, mentor andmotivator.
- Standards setting & managing the household'sprocedures.
- Familiar with writing any relevant SOPs(Standards Operating Manuals) and implementing them.
- Ensuring that all household staff are properlytrained.
- Troubleshooting.
- Resolving issues that may arise in the household.
- Eligible to work in the U. K.
Skills sought
- Front of house & back of house experience.
- An eye for detail and being meticulous.
- Managerial skills: a minimum of 5 years' experience in this role.
- Mastering the English language.
- Diplomatic skills.
- Approachable & supportive.
- Not being fazed by last-minute arrangements.
- Acting graciously under pressure.
- Flexible.
- Tech savvy.
- Bachelor's Degree or Master's Degree from a prestigious institution.
- Trulymanagerial position.
- Versatilityin the role.
- Interactingwith different stakeholders.
Salary and other perks will be discussed in the second rounds ofinterviews.
Please, indicate your availability whilst applying.
Only candidates fitting this brief will be contacted. Thank you for yourunderstanding.
EH_22_JOB employer: Educated Households
Educated Households is an exceptional employer, offering a supportive and nurturing work environment in the vibrant area of Notting Hill, London. With a focus on employee growth and development, the agency provides competitive pay rates and annual reviews, alongside the opportunity to engage with a family that values education, community service, and holistic well-being. The role of Part-Time Sole-Charge Educated Nanny not only allows for meaningful engagement with children but also offers flexibility and the chance to be part of a household that appreciates kindness, curiosity, and individuality.
StudySmarter Expert Advice🤫
We think this is how you could land EH_22_JOB
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Educated Households. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Educated Households
Don't be shy about reaching out to Educated Households directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace EH_22_JOB
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Educated Households and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Educated Households
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
