At a Glance
- Tasks: Support the Club Manager in delivering a 5-star experience and oversee daily operations.
- Company: Join Educated Body, a leading health and fitness company in luxury developments.
- Benefits: Career progression, holiday off, competitive pay, and a fun social calendar.
- Other info: Work in stunning facilities and engage with high-profile clients.
- Why this job: Be part of a fast-growing company with opportunities to learn and advance your career.
- Qualifications: Fitness qualification (min level 2) and two years of industry experience required.
The predicted salary is between 30000 - 40000 € per year.
We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!
Benefits:
- Career progression and learning opportunities
- Contracted hours with the opportunity to increase earnings by personal training
- A stunning work environment
- Holiday, pension and your birthday off!
- A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment
About Us:
Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host a gym with unrivalled top of the range equipment, a stunning swimming pool with a sauna/spa, an extensive group exercise programme, personal training, beauty therapy rooms, areas for relaxation and wider wellbeing services. We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast‑growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.
Your role:
The job of Duty Manager is to support the Club Manager in delivering a 5* experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties.
Operational: Opening or closing the facility and overseeing the day-to-day running of the facility including health and safety checks, pool testing, and ensuring exceptional brand standards are being met.
Fitness: Taking customers through fitness assessments, prescribing exercise programmes, instructing group exercise classes and picking up interest for personal training when off shift.
Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, and within the estate you also work with their management team and colleagues within the leisure team, balancing many relationships and ensuring you are always at your best and exceeding expectations.
Qualifications and Experience:
- A fitness qualification (minimum level 2)
- Two years of fitness industry experience, ideally in a 5-star or luxury environment
- Swimming pool or pool plant operations experience
- Good written and verbal communication skills
- The ability to use Microsoft Word and Excel to a good standard
- RLSS Emergency Responder qualified or willing to undertake
Duty Manager - Battersea RL in London employer: Educated Body
Educated Body is an exceptional employer that prioritises career development and personal growth, making it an ideal place for those seeking a fulfilling career in the health and fitness sector. With a stunning work environment, competitive benefits including holiday and pension schemes, and a vibrant social calendar, employees thrive in a supportive and friendly atmosphere. As we expand our luxury health clubs and spas, we offer unique opportunities for advancement and hands-on training with senior management, ensuring that our team members are well-equipped to deliver a 5-star experience.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Battersea RL in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, especially those who have experience in luxury environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fitness and customer service shine through. Share stories that highlight your experience and how you’ve gone above and beyond for clients.
✨Tip Number 3
Research the company culture! Familiarise yourself with Educated Body’s values and mission. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really keen on joining the team at Educated Body.
We think you need these skills to ace Duty Manager - Battersea RL in London
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let us see your enthusiasm for the fitness industry. Share any personal experiences or achievements that highlight your commitment to health and wellness. We love candidates who are genuinely excited about making a difference in people's lives!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience, especially in luxury environments, and showcase your customer service skills. We want to see how you can bring your unique flair to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’re the perfect fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Educated Body!
How to prepare for a job interview at Educated Body
✨Know the Company Inside Out
Before your interview, take some time to research Educated Body. Understand their values, mission, and the luxury services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the face of the company. Prepare examples from your past experiences where you've delivered exceptional customer service, especially in high-pressure situations. Highlight how you’ve exceeded expectations and built relationships with clients.
✨Demonstrate Your Fitness Knowledge
Since the role requires a solid understanding of fitness and health, brush up on your knowledge of fitness assessments and exercise programmes. Be ready to discuss how you would approach these tasks and any relevant qualifications you hold.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about career progression, training opportunities, and the company culture. This shows that you’re serious about your future with them and helps you gauge if it’s the right fit for you.
