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- Tasks: Support the Club Manager in delivering a 5* experience and oversee daily operations.
- Company: Join Educated Body, a luxury health and fitness company focused on career growth.
- Benefits: Enjoy career progression, holiday, pension, and a vibrant social calendar.
- Why this job: Be part of a dynamic team in a stunning environment while making a real impact.
- Qualifications: Fitness qualification (Level 2) and two years of industry experience required.
- Other info: Flexible shifts with opportunities for personal training earnings and managerial growth.
The predicted salary is between 30000 - 42000 £ per year.
Duty Manager – Westminster position at Educated Body. We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!
About Us: Educated Body is a health and fitness company that operates in the luxury residential and corporate sectors, running elite health clubs and spas. We provide world‑class customer service and support across a range of high‑end facilities.
Role Overview: The Duty Manager supports the Club Manager in delivering a 5* experience for residents, guests and external contractors. The role blends operational, fitness and customer‑service duties.
Key Responsibilities
- Operational: Open/close the facility, conduct health and safety checks, pool testing and ensure brand standards are met.
- Fitness: Perform fitness assessments, prescribe exercise programmes, instruct group classes and promote personal training during off‑shift hours.
- Customer Service: Act as the first point of contact for enquiries, deliver exemplary service, answer phone calls and emails, maintain relationships with high‑net‑worth residents and team members.
Benefits
- Career progression and learning opportunities
- Contracted hours with the possibility to increase earnings through personal training
- Stunning work environment
- Holiday, pension and birthday off
- Social calendar and team events to foster a friendly, supportive environment
Qualifications and Experience
- A fitness qualification (minimum Level 2)
- At least two years of fitness industry experience, ideally in a 5‑star or luxury environment
- Experience in swimming pool or pool plant operations
- Good written and verbal communication skills
- Proficiency with Microsoft Word and Excel
- RLSS Emergency Responder qualification or willingness to obtain one
Additional Requirements
- Must be able to work an 18‑hour contract across 3 × 6‑hour shifts in Westminster, covering weekdays and weekends, with early starts and late finishes.
- Strong communication, organisation, resilience, and a willingness to learn are essential for future managerial responsibilities.
Interested candidates should apply today.
Duty Manager - Westminster employer: Educated Body
Contact Detail:
Educated Body Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, especially those who might know about opportunities at Educated Body. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your skills! If you have a chance, demonstrate your fitness knowledge or customer service prowess during interviews or networking events. It’s all about making a memorable impression!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Educated Body and express your interest in the Duty Manager role. Sometimes, showing enthusiasm can set you apart from the crowd.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in fitness and customer service. This not only boosts your confidence but also shows potential employers that you’re committed to personal and professional growth.
We think you need these skills to ace Duty Manager - Westminster
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let us see your enthusiasm for the fitness industry. Share any personal experiences or achievements that highlight your commitment to health and wellness. This will help us understand why you're a great fit for our team!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience in luxury environments and customer service. We want to see how your skills align with what we’re looking for at Educated Body.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Educated Body.
How to prepare for a job interview at Educated Body
✨Know the Company Inside Out
Before your interview, take some time to research Educated Body. Understand their values, mission, and the luxury service they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the first point of contact for residents and guests. Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations and maintained high standards, as this is crucial for the role.
✨Demonstrate Your Fitness Knowledge
Since the role involves fitness assessments and instructing classes, brush up on your fitness knowledge. Be ready to discuss your qualifications and any relevant experience in the fitness industry, especially in a luxury environment. This will help you stand out as a knowledgeable candidate.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, career progression opportunities, and what a typical day looks like for a Duty Manager. This shows that you're serious about your future with Educated Body and helps you gauge if it's the right fit for you.
