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- Tasks: Support the Club Manager in delivering a 5-star experience and oversee daily operations.
- Company: Join Educated Body, a luxury health and fitness company with exciting career growth.
- Benefits: Enjoy career progression, holiday pay, your birthday off, and a fun social calendar.
- Why this job: Combine leisure management and personal training for a dynamic career path.
- Qualifications: Fitness qualification (min level 2) and two years of industry experience required.
- Other info: Flexible shifts available; perfect for those eager to learn and grow.
The predicted salary is between 30000 - 42000 £ per year.
We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!
Benefits
- Career progression and learning opportunities
- Contracted hours with the opportunity to increase your earnings by personal training
- A stunning work environment
- Holiday, pension and your birthday off!
- A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment
About Us
Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host:
- A Gym with unrivalled top of the range equipment
- A stunning Swimming Pool with a Sauna/Spa
- An extensive Group Exercise programme
- Personal Training
- Beauty Therapy rooms
- Areas for relaxation and wider wellbeing services
We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast‑growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.
Your role
The job of Duty Manager is to support the Club Manager in delivering a 5* experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties.
Operational: Opening or closing the facility overseeing the day to day running of the facility including health and safety checks, pool testing, ensuring exceptional brand standards are being met.
Fitness: Taking customers through fitness assessments, prescribing exercise programmes, instructing group exercise classes and picking up interest for personal training to instruct when off shift.
Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you’re always at your best and exceeding expectations.
This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base – both equally as available from this position! We are currently able to offer up to a 24‑hour contract for this position. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends.
Qualifications And Experience
- A fitness qualification (minimum level 2)
- Two years fitness industry experience and ideally in a 5‑star or luxury environment
- Swimming pool or pool plant operations experience
- Good written and verbal communication skills
- The ability to use Microsoft Word and Excel to a good standard
- RLSS Emergency Responder qualified or willing to undertake
Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!
Duty Manager - Waterloo employer: Educated Body
Contact Detail:
Educated Body Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Waterloo
✨Tip Number 1
Network like a pro! Reach out to current employees at Educated Body on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fitness and customer service shine through. Remember, they’re looking for someone who fits into their friendly and supportive environment.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios as a Duty Manager. They want to see how you’d maintain those 5-star standards in real-life situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team!
We think you need these skills to ace Duty Manager - Waterloo
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for the fitness industry shine through! We want to see that you’re not just looking for a job, but a career where you can grow and make a difference.
Tailor Your Experience: Make sure to highlight any relevant experience you have in luxury environments or customer service. We love seeing how your background aligns with our mission of delivering a 5* experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and qualifications are easy to spot. This helps us see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Educated Body.
How to prepare for a job interview at Educated Body
✨Know the Company Inside Out
Before your interview, take some time to research Educated Body. Understand their values, mission, and the luxury health clubs they operate. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the first point of contact for residents and guests. Prepare examples from your past experiences where you delivered exceptional customer service, especially in high-pressure situations. This will demonstrate your ability to maintain the 5* experience they expect.
✨Highlight Your Fitness Knowledge
Make sure to discuss your fitness qualifications and any relevant experience you have in the industry. Be ready to talk about fitness assessments, exercise programmes, and group classes you've led. This will show that you're not just a manager but also a knowledgeable fitness professional.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about career progression, training opportunities, and the company culture. This shows that you're serious about your future with them and helps you gauge if it's the right fit for you.