At a Glance
- Tasks: Support the Club Manager in delivering a 5-star experience and oversee daily operations.
- Company: Join Educated Body, a luxury health and fitness company with exciting growth opportunities.
- Benefits: Enjoy career progression, holiday pay, your birthday off, and a fun social calendar.
- Why this job: Combine leisure management and personal training for a dynamic career path.
- Qualifications: Fitness qualification (min level 2) and two years of industry experience required.
- Other info: Flexible hours with potential for increased earnings and professional development.
The predicted salary is between 24000 - 36000 £ per year.
Benefits
- Career progression and learning opportunities
- Contracted hours with the opportunity to increase your earnings by personal training
- A stunning work environment
- Holiday, pension and your birthday off!
- A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment
About Us
Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host:
- A Gym with unrivalled top of the range equipment
- A stunning Swimming Pool with a Sauna/ Spa
- An extensive Group Exercise programme
- Personal Training
- Beauty Therapy rooms
- Areas for relaxation and wider wellbeing services
We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.
Your role
The job of Duty Manager is to support the Club Manager in delivering a 5* experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties.
Operational: Opening or closing the facility overseeing the day to day running of the facility including health and safety checks, pool testing, ensuring exceptional brand standards are being met.
Fitness: Taking customers through fitness assessments, prescribing exercise programmes, instructing group exercise classes and picking up interest for personal training to instruct when off shift.
Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you’re always at your best and exceeding expectations!
This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are currently able to offer a 16 hour contract for this position. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends.
Qualifications And Experience
- A fitness qualification (minimum level 2)
- Two years fitness industry experience and ideally in a 5-star or luxury environment
- Swimming pool or pool plant operations experience
- Good written and verbal communication skills
- The ability to use Microsoft Word and Excel to a good standard
Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!
Duty Manager - Blackfriars employer: Educated Body
Contact Detail:
Educated Body Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Blackfriars
✨Tip Number 1
Get to know the company! Research Educated Body and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their mission of delivering a 5* experience.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a recommendation when applying through our website.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a luxury environment. We want to see your problem-solving skills and how you’d maintain exceptional customer service under pressure.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and reinforces your enthusiasm for joining the Educated Body team.
We think you need these skills to ace Duty Manager - Blackfriars
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let us see your enthusiasm for the fitness industry. Share any personal experiences or achievements that highlight your commitment to health and wellness. We love candidates who are genuinely excited about what they do!
Tailor Your Application: Make sure to customise your application to fit the Duty Manager role. Highlight relevant experience in customer service and fitness management, and don’t forget to mention any luxury or high-end environments you've worked in. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us quickly understand your qualifications and why you’d be a great fit for Educated Body. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our fantastic team at Educated Body!
How to prepare for a job interview at Educated Body
✨Know the Company Inside Out
Before your interview, take some time to research Educated Body. Understand their values, the luxury health clubs they manage, and their approach to customer service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the first point of contact for residents and guests. Prepare examples from your past experiences where you've delivered exceptional customer service, especially in high-pressure situations. Highlight how you can maintain a friendly and supportive environment.
✨Demonstrate Your Fitness Knowledge
Since this role involves fitness assessments and group exercise classes, brush up on your fitness knowledge. Be ready to discuss your experience with personal training and how you can contribute to the fitness programme at the club. Mention any specific qualifications or classes you’ve led.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, career progression opportunities, and how they support their managers. This shows that you're serious about your future with them and helps you gauge if it's the right fit for you.