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- Tasks: Support the club manager in delivering a 5-star experience and oversee daily operations.
- Company: Join Educated Body, a luxury health and fitness company with a focus on career growth.
- Benefits: Enjoy career progression, holiday off, and a fun social calendar with your team.
- Other info: Flexible hours with opportunities for personal training and working with senior management.
- Why this job: Make a real impact in a stunning environment while developing your skills in leisure management.
- Qualifications: Fitness qualification (Level 2) and two years of experience in the fitness industry required.
The predicted salary is between 30000 - 40000 £ per year.
We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!
Benefits
- Career progression and learning opportunities
- Contracted hours with the opportunity to increase earnings through personal training
- A stunning work environment
- Holiday, pension and your birthday off
- A great social calendar – we love to get together as a team and have fun, boosting a friendly and supportive environment
About Us
Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, running luxury health clubs and spas. Our role is to deliver the highest levels of customer service inside beautiful leisure facilities that host a top‑of‑the‑range gym, a stunning swimming pool with sauna/spa, extensive group exercise programmes, personal training, beauty therapy rooms, relaxation areas and wider wellbeing services. We also consult on development and design and supply specialist equipment. We are a flexible, agile and fast‑growing company that promotes internal talent. We are opening new sites and need managers. We will train and support you to grow with us, offering on‑the‑job learning and opportunities to work with senior management.
Your Role
The duty manager supports the club manager in delivering a 5‑star experience for residents, guests and external contractors at the development. The role blends operational, fitness and customer‑service duties.
Operational: Open or close the facility, oversee day‑to‑day running, conduct health and safety checks, test pool water, ensure exceptional brand standards.
Fitness: Conduct fitness assessments, prescribe exercise programmes, instruct group exercise classes, and promote personal training to staff on shift.
Customer Service: Serve as the first point of contact for all enquiries, deliver exemplary service, answer telephone calls and emails. Manage relationships with high‑net‑worth individuals, estate management teams and colleagues within the leisure team.
This hybrid position offers two stable career pathways – leisure management or building a successful personal‑training client base. The role is 32 hours per week and requires a range of shift patterns, including early starts, late finishes and both weekdays and weekends.
Qualifications and Experience
- A fitness qualification (minimum Level 2)
- Two years of experience in the fitness industry, ideally in a 5‑star or luxury environment
- Experience with swimming pool or pool plant operations
- Good written and verbal communication skills
- Proficiency in Microsoft Word and Excel
- RLSS Emergency Responder qualification or willingness to undertake it
Please apply today!
Duty Manager - Battersea TS employer: Educated Body
Contact Detail:
Educated Body Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Battersea TS
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, especially those who might know about openings at Educated Body. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for fitness and customer service shine through. We want to see how you can bring that 5-star experience to life for our residents and guests.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a luxury environment. We love to hear about your past experiences and how they’ve shaped your approach to customer service and operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Educated Body.
We think you need these skills to ace Duty Manager - Battersea TS
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let us see your enthusiasm for the fitness industry. Share any personal experiences or achievements that highlight your commitment to health and wellness. We love candidates who are genuinely excited about what they do!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience in luxury environments and customer service. We want to see how your skills align with our mission of delivering a 5-star experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Educated Body!
How to prepare for a job interview at Educated Body
✨Know the Company Inside Out
Before your interview, take some time to research Educated Body. Understand their values, mission, and the luxury services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be the first point of contact for residents and guests. Prepare examples from your past experiences where you delivered exceptional customer service, especially in high-pressure situations. This will demonstrate your ability to maintain the 5-star experience they strive for.
✨Highlight Your Fitness Knowledge
Make sure to discuss your fitness qualifications and any relevant experience you have in the industry. Be ready to talk about fitness assessments, exercise programmes, and group classes you've led. This will show that you're not just a manager but also someone who understands the fitness aspect of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about career progression, training opportunities, and the company culture. This shows that you're serious about your future with them and helps you gauge if it's the right fit for you.