At a Glance
- Tasks: Coach and mentor apprentices, helping them apply skills in real-world settings.
- Company: Join a forward-thinking training provider passionate about transforming learning experiences.
- Benefits: Flexible remote work, competitive salary, ongoing professional development, and career progression opportunities.
- Other info: Be part of a supportive team focused on high standards and learner success.
- Why this job: Make a genuine impact on learners' careers while working with motivated professionals.
- Qualifications: Experience in coaching apprentices and a background in Management or related fields.
Are you an experienced Skills Coach with a background in Management, Project Management, Change, Innovation, Service Design or Human-Centred Design? We are supporting a forward-thinking, growing training provider that delivers high-quality learning programmes designed to help people and organisations lead change with confidence. Their programmes are practical, engaging and built around real workplace impact, supporting learners to develop the skills, behaviours and confidence they need to make a genuine difference in their roles.
With continued growth planned for autumn 2026, this is a fantastic opportunity for an experienced apprenticeship coach who enjoys working closely with learners and employers, bringing learning to life through meaningful coaching, constructive feedback and supportive challenge.
The Role
As a Skills Coach, you will support apprentices through their learning journey, helping them to apply their knowledge and skills directly within the workplace. You will manage a caseload of learners, deliver high-quality one-to-one coaching, review progress, provide detailed feedback and help apprentices build strong evidence of their development. The programme has a strong focus on service design, change, innovation and practical transformation. Learners will explore areas such as user-centred design, stakeholder engagement, research, journey mapping, prototyping, problem-solving, project delivery and continuous improvement.
This role would suit someone who has coached on Management, Project Management, Leadership, Improvement, Change or related apprenticeship programmes and is confident supporting professionals to connect theory with real business impact.
What You’ll Be Doing
- You will coach and mentor apprentices, helping them reflect on their learning, develop confidence and embed new skills in their day-to-day roles.
- You will carry out regular progress reviews, set clear goals and support learners to remain on track, motivated and ready for successful achievement.
- You will assess learner work, portfolios, assignments and project evidence, providing feedback that is clear, constructive and developmental.
- You will build positive relationships with employers, ensuring learning is aligned to workplace priorities and delivers genuine value.
- You may also support or deliver engaging workshops, bringing topics to life through discussion, examples and contextualised learning.
- You will use e-portfolio and digital learning platforms to track progress, record evidence and maintain high-quality learner documentation.
- You will also contribute to quality, compliance, safeguarding and continuous improvement, helping to shape an excellent learner experience.
Why This Is a Great Opportunity
You’ll be joining an ambitious, caring and innovative organisation with a genuine passion for transforming learning experiences. You’ll have the chance to work with motivated professional learners and employers who are using apprenticeships to solve real organisational challenges. You’ll be part of a supportive team that values high standards, learner success, collaboration and fresh thinking. The role offers flexibility, with remote working available and the option of hybrid working for those within reach of London. You’ll also benefit from ongoing professional development, mentoring, career progression opportunities, a competitive salary and a performance-related benefits package.
About You
You will be an experienced apprenticeship coach who understands how to motivate, challenge and support learners at different stages of their professional journey. You may come from a Management, Project Management, Leadership, Change, Innovation, Service Design or Human-Centred Design background. What matters most is your ability to help learners apply knowledge in practice and make a measurable impact in the workplace. You will be organised, proactive and confident managing a caseload, with strong communication skills and a learner-first approach. You will understand apprenticeship delivery, progress reviews, evidence gathering, assessment practice and the importance of high-quality feedback. You will also be comfortable using e-portfolio systems and digital learning tools.
Essential Requirements
- You should have experience coaching apprentices within a UK-based training provider, alongside a recognised teaching qualification such as AET, CET, DET or PGCE.
- An assessor qualification, such as A1 or CAVA, is required, as well as Level 2 Maths and English or equivalent.
- A Level 6 qualification, or equivalent professional experience in a relevant area, would be highly beneficial.
- Experience of service design is helpful, but experienced Management or Project Management Coaches with strong transferable knowledge are very much encouraged to apply.
- An IQA qualification would be advantageous, but is not essential.
Additional Information
This is a UK-based remote or hybrid role, with an anticipated start date of September / October 2026. Hybrid working may include one to two days per week in a London office, depending on location and preference. A DBS check will be required before employment is confirmed. This is an excellent opportunity to join a growing, purpose-led training provider where your coaching will directly support learner success, employer impact and meaningful professional development.
Service Design Apprenticeship Skills Coach in London employer: Educated Appointments
Join a forward-thinking training provider that prioritises high-quality learning experiences and meaningful coaching. With a strong focus on service design and innovation, you'll be part of a supportive team dedicated to transforming the professional journeys of apprentices. Enjoy flexible working arrangements, ongoing professional development, and a collaborative culture that values learner success and fresh ideas.
StudySmarter Expert Advice🤫
We think this is how you could land Service Design Apprenticeship Skills Coach in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills in service design and coaching. We want you to walk in feeling confident and ready to showcase how you can make a difference!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the role of a Skills Coach. We suggest rehearsing with a friend or in front of a mirror to nail down your delivery and ensure you highlight your strengths.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. We believe this shows your enthusiasm and professionalism, making you stand out from the crowd.
We think you need these skills to ace Service Design Apprenticeship Skills Coach in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in coaching and service design. We want to see how your background aligns with the role, so don’t hold back on showcasing relevant skills and achievements!
Showcase Your Coaching Style:In your written application, give us a glimpse of your coaching approach. Share examples of how you've motivated and supported learners in the past, as this will help us understand how you can bring learning to life for our apprentices.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight key points that demonstrate your fit for the role without overcomplicating things.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Educated Appointments
✨Know Your Stuff
Make sure you brush up on your knowledge of service design, project management, and coaching techniques. Be ready to discuss how you've applied these in real-world scenarios, as this role is all about connecting theory with practice.
✨Showcase Your Coaching Style
Prepare to share specific examples of how you've motivated and supported learners in the past. Think about times when you've provided constructive feedback or helped someone overcome a challenge—this will demonstrate your ability to bring learning to life.
✨Engage with the Role's Focus
Familiarise yourself with concepts like user-centred design and journey mapping. You might be asked how you would incorporate these into your coaching, so having a few ideas ready will show that you're aligned with their mission.
✨Ask Thoughtful Questions
Prepare some insightful questions about the training provider's approach to learner engagement and success. This not only shows your interest but also gives you a chance to assess if their values align with yours.
