At a Glance
- Tasks: Facilitate engaging workshops and learning sessions to help apprentices apply real-world skills.
- Company: Fast-growing, mission-led training provider focused on impactful learning experiences.
- Benefits: Supportive environment, professional development, and the chance to make a real difference.
- Other info: Join a collaborative team dedicated to practical, transformative learning.
- Why this job: Shape high-quality learner experiences and contribute to meaningful change in organisations.
- Qualifications: Experience in Service Design, Business Analysis, or related fields; strong facilitation skills.
The predicted salary is between 30000 - 40000 £ per year.
Educated Appointments are delighted to be supporting a fast-growing, mission-led training provider to appoint a Learning Partner with strong expertise in Service Design, Business Analysis, Innovation, Change or Transformation. This is a fantastic opportunity for an experienced facilitator, practitioner or learning professional who wants to use their industry expertise to help others build practical, future-focused skills. You will be joining an ambitious organisation delivering high-impact Apprenticeships, Skills Bootcamps and professional learning programmes designed to help individuals and employers navigate change with confidence.
The organisation is known for creating exceptional learning experiences that are practical, engaging and rooted in real-world workplace challenges. Their programmes focus on areas such as innovation, AI, transformation, service design and change leadership, helping learners turn ideas into meaningful action and measurable impact.
The Role
As Learning Partner, you will play a key role in delivering engaging, high-quality learning across apprenticeship programmes, with a particular focus on applied learning, learner progress and workplace impact. You will lead workshops, webinars, seminars and practical learning sessions, helping apprentices connect theory with the realities of their roles. Working closely with Tutors, Skills Coaches, Programme Managers and learner support teams, you will help create a joined-up, supportive and highly engaging learning experience. This is a delivery-focused role, ideal for someone who enjoys facilitating discussion, bringing concepts to life, and supporting professionals to apply new skills in areas such as service improvement, business analysis, user-centred design, innovation and organisational change.
Key Responsibilities
- You will deliver inspiring workshops, webinars and applied learning sessions across apprenticeship and related training programmes, adapting your approach to suit different learner groups, sectors and workplace contexts.
- You will support apprentices to translate learning into practice, helping them apply tools and techniques such as problem solving, stakeholder engagement, journey mapping, service improvement, business case development, innovation methods and change approaches within their own organisations.
- You will lead meaningful progress reviews, supporting apprentices to reflect on their development, evidence their progress and stay motivated throughout their programme.
- You will also support learners as they prepare for end-point assessment, delivering mock assessment activities, confidence-building sessions and practical preparation that helps them understand expectations and demonstrate competence.
- Alongside delivery, you will contribute to continuous improvement by sharing learner insights, supporting curriculum development and helping strengthen the overall quality and consistency of the apprenticeship experience.
About You
We are looking for someone who is confident, engaging and genuinely passionate about helping people learn. You may come from a background in Service Design, Business Analysis, Innovation, Transformation, Change, Digital Improvement, Product, Operations or Learning and Development. What matters most is that you can bring real-world experience into the learning environment and help learners understand how to apply it in practice. You will be an excellent facilitator, able to lead discussions, encourage reflection and create inclusive learning experiences for adult learners. You will be comfortable working with apprentices, employers and senior stakeholders, and will enjoy being part of a collaborative, multi-disciplinary delivery team.
Essential Criteria
- The successful candidate will have significant professional experience in one or more of the following areas: Service Design, Business Analysis, Innovation, Leadership and Change, AI, Automation or Transformation.
- A relevant qualification at Level 6 or above.
- Experience facilitating workshops, training sessions or professional learning for adult learners.
- Strong communication and stakeholder engagement skills.
- The ability to connect learning to real workplace challenges and outcomes.
- A learner-centred, adaptable and supportive approach.
Desirable Criteria
- It would be advantageous to have experience working with apprenticeships or work-based learning programmes.
- A recognised teaching or training qualification, such as AET or CET.
- Familiarity with digital learning tools and virtual delivery platforms.
- Experience supporting learners towards assessment, accreditation or professional competence.
Why Join?
This is an exciting time to join a growing provider with a clear mission, strong values and an ambitious roadmap for apprenticeships and future-focused learning. You will be part of a supportive, innovative organisation that believes learning should be practical, transformative and accessible. The role offers the chance to make a genuine difference to learners and employers, helping professionals build confidence, develop capability and create positive change in their organisations. For someone who enjoys facilitation, collaboration and applied learning, this is a brilliant opportunity to shape high-quality learner experiences and contribute to programmes with real-world impact.
Learning Partner - Service Design, Business Analysis & Innovation employer: Educated Appointments
Educated Appointments is an exceptional employer, offering a dynamic and supportive work environment where your expertise in Service Design, Business Analysis, and Innovation can truly make a difference. With a strong focus on practical, engaging learning experiences, the company fosters a culture of collaboration and continuous improvement, providing ample opportunities for professional growth and development. Join a mission-driven team dedicated to empowering individuals and organisations to navigate change with confidence and create meaningful impact in their communities.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Partner - Service Design, Business Analysis & Innovation
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Educated Appointments looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Learning Partner - Service Design, Business Analysis & Innovation at Educated Appointments, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Learning Partner - Service Design, Business Analysis & Innovation
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Educated Appointments, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Educated Appointments and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Educated Appointments
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Educated Appointments might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Educated Appointments.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
