At a Glance
- Tasks: Lead quality assurance and support staff development in a dynamic training environment.
- Company: Well-established specialist training provider in Birmingham with a strong reputation.
- Benefits: Opportunity to make a real impact and support learners' success.
- Other info: Enjoy a varied role with opportunities for professional growth and collaboration.
- Why this job: Join a purpose-driven team dedicated to improving education and learner experiences.
- Qualifications: Experience in quality assurance, teaching, and learner support is essential.
Are you passionate about quality, learner experience and raising standards across education and training? We are working with a well-established specialist training provider in Birmingham who is looking to appoint an experienced and proactive Quality Manager to support the continued development of teaching, learning, assessment and learner support across their provision. This is a fantastic opportunity for someone who enjoys variety, collaboration and making a genuine impact. You will play a key role in ensuring learners receive a high-quality experience from recruitment and onboarding through to achievement, while supporting tutors, assessors and managers to deliver consistently strong outcomes. The organisation has a strong reputation within apprenticeship training and is committed to creating a supportive, inclusive and aspirational environment for learners and staff alike.
The Role
As Quality Manager, you will take a lead role in quality assurance, safeguarding support, staff development, awarding body liaison and continuous improvement across the provision. You will work closely with senior leaders, curriculum teams, tutors and assessors to ensure high standards are maintained, best practice is shared, and the organisation remains inspection-ready. This is a hands-on, varied role where you will be trusted to influence quality, support colleagues and help shape the learning experience.
Key Responsibilities
- Act as Deputy Designated Safeguarding Officer, supporting a safe and inclusive learning environment.
- Lead on awarding body relationships, including quality visits and qualification compliance.
- Carry out observations of teaching, learning and assessment both in centre and on site.
- Plan and deliver CPD sessions for teaching and assessment staff.
- Deliver annual staff training in Equality & Diversity, Prevent and Safeguarding.
- Chair and coordinate standardisation meetings across the provision.
- Quality assure key learner journey stages, including recruitment, onboarding and induction.
- Mentor and support new teaching and learning staff alongside departmental managers.
- Support the development of advice and guidance across the provision, including careers education, Gatsby benchmarks and IAG.
- Contribute to Matrix accreditation activity.
- Support apprenticeship promotion at careers and school events.
- Assist with apprentice candidate interviews where required.
- Work with directors and senior managers to support Ofsted readiness and compliance.
- Develop and manage a CPD timetable for teaching and learning staff.
- Support self-assessment activity and staff development planning.
- Deliver relevant qualifications to staff, such as AET, CAVA, DET, IQA and Advice & Guidance qualifications.
About You
We are looking for someone who is confident, organised and quality-focused, with a genuine commitment to improving learner outcomes and supporting staff development. You will ideally have experience within apprenticeships, further education or work-based learning, and be comfortable working across quality assurance, teaching and learning, safeguarding, compliance and curriculum support.
You will bring:
- Strong knowledge of quality assurance within education and training.
- Experience supporting tutors, assessors or curriculum teams.
- A good understanding of safeguarding, Prevent, Equality & Diversity and learner support.
- Confidence working with awarding bodies and external quality processes.
- Experience of observations, standardisation and CPD delivery.
- Knowledge of Ofsted expectations and quality improvement processes.
- Excellent communication, organisation and relationship-building skills.
- A flexible, positive and hands-on approach.
Experience with Functional Skills, apprenticeships, Matrix, Gatsby benchmarks, IQA processes or advice and guidance would be highly beneficial.
Why Apply?
This is a brilliant opportunity to join a purpose-driven training provider where your work will directly support learners, staff and the wider quality of provision. You will be joining an organisation that values high standards, professional development and a positive learner experience. The role offers real variety, autonomy and the chance to influence quality across the full learner journey.
Apprenticeship Quality Manager in Birmingham employer: Educated Appointments
Join a well-established specialist training provider in Birmingham that is dedicated to raising standards in education and training. With a strong reputation in apprenticeship training, the organisation fosters a supportive and inclusive work culture, offering ample opportunities for professional development and collaboration. As an Apprenticeship Quality Manager, you will have the autonomy to make a meaningful impact on learner experiences while working alongside passionate colleagues committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Apprenticeship Quality Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the education and training sector. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion for quality and learner experience during interviews. Share specific examples of how you've improved outcomes in previous roles. This will help us see your commitment to raising standards and making a genuine impact in the field.
✨Tip Number 3
Prepare for those tricky interview questions! Research common queries related to quality assurance and safeguarding in education. Practising your responses will help you feel more confident and articulate when discussing your experience and approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation. Let’s make that connection!
We think you need these skills to ace Apprenticeship Quality Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Quality:When writing your application, let your enthusiasm for quality and learner experience shine through. We want to see how you can make a genuine impact in education and training, so share specific examples of your past experiences that highlight your commitment to raising standards.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We’re looking for someone who understands the ins and outs of quality assurance, so don’t hesitate to showcase your relevant experience and knowledge in this area.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points where necessary to highlight your achievements and qualifications, making it easier for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our supportive and aspirational environment.
How to prepare for a job interview at Educated Appointments
✨Know Your Quality Assurance Stuff
Make sure you brush up on your knowledge of quality assurance within education and training. Be ready to discuss specific examples of how you've improved learner outcomes or supported staff development in previous roles. This will show that you're not just familiar with the concepts, but that you can apply them effectively.
✨Show Your Passion for Learner Experience
During the interview, express your genuine commitment to enhancing the learner experience. Share stories about how you've positively impacted learners in the past, whether through mentoring, delivering CPD sessions, or ensuring a safe and inclusive environment. This will resonate well with the organisation's values.
✨Prepare for Scenario Questions
Expect to be asked scenario-based questions related to safeguarding, compliance, and quality assurance processes. Think about how you would handle specific situations, such as a quality visit from an awarding body or a challenge in maintaining high standards. Practising these scenarios will help you articulate your thought process clearly.
✨Demonstrate Your Collaborative Spirit
This role involves working closely with various teams, so highlight your teamwork skills. Discuss how you've collaborated with tutors, assessors, and senior leaders in the past to achieve common goals. Showing that you can build strong relationships will be key to demonstrating your fit for this hands-on, varied role.
