At a Glance
- Tasks: Provide tech support, manage classroom devices, and ensure smooth IT operations across schools.
- Company: Inspiration Trust, a supportive educational organisation focused on technology.
- Benefits: Generous leave, health plan, pension scheme, and discounts on various services.
- Other info: Flexible working across multiple sites with great career development opportunities.
- Why this job: Join a dynamic team and make a difference in students' learning experiences with technology.
- Qualifications: GCSEs in Maths, English, and ICT; A-level or degree preferred.
The predicted salary is between 28598 - 31022 £ per year.
Job Overview
Inspiration Trust is looking for two ICT Technicians to provide installation, maintenance, development and administrative support for our school’s IT resources across Norfolk and North Suffolk.
Responsibilities
- Provide flexible technical support across the Trust, covering technician absence, school‑based incidents, standard requests and problem management.
- Handle classroom technology, device preparation, onboarding, device roll‑outs, migrations and network changes.
- Attend scheduled school visits for device audits, classroom checks, patching reviews and asset validation.
- Support technical projects and stock control/standardisation.
- Travel independently to multiple locations; reliable transport required.
Qualifications
- Essential: GCSE grade 5–9 (or equivalent) in Maths, English and ICT; preferably A‑level or degree in ICT.
- Experience supporting interactive displays or classroom AV.
- Proficient with Windows 10/11 troubleshooting.
- Microsoft 365 knowledge – Teams, One Drive, Share Point, Outlook.
- Hardware diagnostics for desktops, laptops, peripherals, and classroom AV.
- Networking basics – Wi‑Fi, IP addressing, cabling, connectivity checks.
- Cyber‑awareness: password security, MFA, phishing, patching, device compliance.
- Desirable: IT certifications such as Comp TIA A+, ITF+, Cisco CCT, M365 Fundamentals, Microsoft Technology Associate (MTA); experience with Intune, Autopilot or imaging tools.
- Flexible and willing to work across multiple sites.
Requirements
- Full DBS check required.
- Eligible to work in the UK; visa sponsorship not available.
- Salary and Working Conditions
Support Staff Pay Scale F: £28,598–£31,022 per annum.
Full‑time, 37 hours per week, 52 working weeks per year. Start as soon as possible; September start preferred subject to onboarding.
Two positions available.
Benefits
- Generous annual leave.
- Access to Local Government Pension Scheme (LGPS) with employer contributions.
- Health plan and Employee Assistance Programme: 24/7 virtual GP access, mental health support, claim‑back options for healthcare costs.
- Cycle‑to‑work scheme; retail and theatre discounts, including shopping vouchers, dentist and gym memberships, salary sacrifice options such as home technology.
- Free parking at most sites.
- Personalised CPD and development programmes.
- Structured induction programme.
- #J-18808-Ljbffr
Technician (ICT) (Trustwide Mobile) employer: EDU Passport LLC
Arlesdene Nursery School offers a nurturing environment where passionate educators can thrive. With a strong commitment to professional development and a supportive team culture, we empower our staff to make a meaningful impact on children's lives. Located in the heart of Broxbourne Borough, this is an exceptional opportunity to join an outstanding institution dedicated to fostering both personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Technician (ICT) (Trustwide Mobile)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what EDU Passport LLC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges EDU Passport LLC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to EDU Passport LLC
Let's not forget to apply directly through the EDU Passport LLC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technician (ICT) (Trustwide Mobile)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at EDU Passport LLC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at EDU Passport LLC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at EDU Passport LLC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
