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- Tasks: Support and oversee bookings at partner school sports and leisure facilities.
- Company: Edu-Lettings connects schools with communities for sport and leisure opportunities.
- Benefits: Enjoy employee discounts, free parking, and a health & wellbeing program.
- Why this job: Join a passionate team and make a positive impact in your community!
- Qualifications: Must be 18+, customer-focused, and have some experience in sport & leisure.
- Other info: Flexible hours, part-time role, and career development opportunities available.
Hours: Approximately 18-20 hours per week with availability across the following days:
Monday to Friday 5pm-10:15pm
Saturday & Sunday 9am-10pm
What do Edu-Lettings do? We strive to allow schools, academies, and venues to make the most of their sport and leisure facilities, whilst helping provide local communities with access to sport, education, and leisure opportunities. We pride ourselves on taking away the full management of school lettings, ensuring all users receive an industry leading service through our dedicated operations and commercial teams, industry leading booking system, and fully trained and passionate on-site Recreational Assistant Teams
What are we looking for? We are looking for customer focused Recreational Assistants to work across our partner school sites. As the Recreational Assistant, you will play a key role in supporting and overseeing bookings during our opening hours.
We are looking for a hands-on, pro-active, and organised approach. This role suits somebody who has a passion for people, and some previous experience of working in a sport & leisure facility.
Key roles and responsibilities
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A key holder for our partner school sport & leisure facilities.
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Opening and closing the facilities.
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Delivering first class service to our partner schools and bookings.
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Adhering to all health and safety risk assessments, company policies and procedures.
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Confident with lone working.
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To be competent with our on-site digital tablet device.
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Having a flexible and adaptive approach to meet the daily needs of the business.
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Meeting/greeting clients and administering check-ins.
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Resolving customer queriers and complaints.
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Providing front desk reception services to clients.
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Ensuring all facilities are open, clean, clear and safe to use before usage.
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Guaranteeing that all facilities are clean, tidy and ready for the next school day.
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A friendly and confident team player with a positive attitude.
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An organised, individual who has the ability to multitask.
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Applicants must be 18 years old or above due to lone working.
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Driving license (desirable, but not essential)
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Punctual and reliable at all times.
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The ability to problem solve.
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knowledge of the sport and leisure industry.
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Must have access to a smartphone on-site, to clock in and out of our staffing application.
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Employee discount
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Free parking
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Health & wellbeing programme
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On-site parking
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Referral programme, What do we offer our employees?
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20% discount across our partner venues.
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Free staff uniform.
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Access to our online uniform shop.
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Employee of the month (voucher of your choice!)
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Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
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Milage allowance for staff that travel between partner school sites.
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Staff referral bonus and voucher scheme.
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School referral bonus.
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Free staff parking.
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Career development program.
Please note – Applicants for this post will be required to provide proof of identity at interview if called. The successful applicant will be required to undergo an enhanced DBS check before starting work.
Applicants must be 18 years old or above.
At Edu-Lettings we pride ourselves on living by our core values. To find out more please visit the core values section of our website.
Job Types: Part-time, Permanent, Zero hours contract
Pay: Up to £11.44 per hour
Expected hours: 18 per week
Benefits:
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Employee discount
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Free parking
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Health & wellbeing programme
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On-site parking
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Referral programme
Schedule:
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Monday to Friday
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Weekend availability
Application question(s):
- Do you live within a 30 minutes commute of the school? If so what is your commute time and means of transport?
Edu-Lettings UK Ltd
Nursery Avenue, Nottingham NG10 5AF
Permanent, Part-time, Zero hours contract, Nursery Avenue, Nottingham NG10 5AF
Recreational Assistant employer: Edu-Lettings UK Ltd
Contact Detail:
Edu-Lettings UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreational Assistant
✨Tip Number 1
Make sure to familiarize yourself with the specific sport and leisure facilities in your area. Understanding the local community's needs and preferences can help you stand out as a candidate who is genuinely interested in providing excellent service.
✨Tip Number 2
Highlight any previous experience you have in customer service or recreational roles. Being able to demonstrate your hands-on approach and ability to multitask will show that you're well-suited for the responsibilities of a Recreational Assistant.
✨Tip Number 3
Be prepared to discuss how you would handle various customer queries and complaints during the interview. Having examples ready can showcase your problem-solving skills and your commitment to delivering first-class service.
✨Tip Number 4
Since the role requires flexibility, be ready to express your availability across the specified hours. Showing that you can adapt to the needs of the business will make you a more attractive candidate.
We think you need these skills to ace Recreational Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Recreational Assistant position. Highlight key responsibilities and required skills, such as customer service experience and knowledge of the sport and leisure industry.
Tailor Your CV: Customize your CV to reflect relevant experience in sport and leisure facilities. Emphasize any previous roles where you demonstrated a hands-on, proactive approach and strong organizational skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for people and your ability to provide excellent customer service. Mention specific examples from your past experiences that align with the responsibilities of the Recreational Assistant role.
Prepare for Application Questions: Be ready to answer application questions, especially regarding your commute and transport means. Think about how you can demonstrate your punctuality and reliability in your responses.
How to prepare for a job interview at Edu-Lettings UK Ltd
✨Show Your Passion for People
As a Recreational Assistant, your role revolves around customer service. Be sure to express your enthusiasm for working with people and how you enjoy creating a positive experience for clients.
✨Demonstrate Your Organisational Skills
Highlight your ability to multitask and stay organized, especially when managing bookings and ensuring facilities are ready for use. Share examples from previous experiences where you successfully handled multiple responsibilities.
✨Familiarize Yourself with Health and Safety Protocols
Since the role involves adhering to health and safety risk assessments, it’s important to show that you understand these protocols. Prepare to discuss any relevant experience you have in maintaining safety standards in a leisure or sports environment.
✨Be Ready to Problem Solve
The ability to resolve customer queries and complaints is crucial. Think of specific instances where you successfully addressed issues in a previous job, and be prepared to share those stories during the interview.