At a Glance
- Tasks: Support and oversee bookings at partner school sports and leisure facilities.
- Company: Edu-Lettings connects schools with communities for sport and leisure opportunities.
- Benefits: Enjoy employee discounts, free parking, and a health & wellbeing program.
- Why this job: Join a passionate team and make a positive impact in your community!
- Qualifications: Must be 18+, customer-focused, and have some experience in sport & leisure.
- Other info: Flexible hours, part-time role, and career development opportunities available.
Hours: Approximately 12 hours per week with availability across the following days:
Mondays to Friday 4-10pm
Saturdays & Sundays 7am-8pm
What do Edu-Lettings do? We strive to allow schools, academies, and venues to make the most of their sport and leisure facilities, whilst helping provide local communities with access to sport, education, and leisure opportunities. We pride ourselves on taking away the full management of school lettings, ensuring all users receive an industry leading service through our dedicated operations and commercial teams, industry leading booking system, and fully trained and passionate on-site Recreational Assistant Teams
What are we looking for? We are looking for customer focused Recreational Assistants to work across our partner school sites. As the Recreational Assistant, you will play a key role in supporting and overseeing bookings during our opening hours.
We are looking for a hands-on, pro-active, and organised approach. This role suits somebody who has a passion for people, and some previous experience of working in a sport & leisure facility.
Key roles and responsibilities
-
A key holder for our partner school sport & leisure facilities.
-
Opening and closing the facilities.
-
Delivering first class service to our partner schools and bookings.
-
Adhering to all health and safety risk assessments, company policies and procedures.
-
Confident with lone working.
-
To be competent with our on-site digital tablet device.
-
Having a flexible and adaptive approach to meet the daily needs of the business.
-
Meeting/greeting clients and administering check-ins.
-
Resolving customer queriers and complaints.
-
Providing front desk reception services to clients.
-
Ensuring all facilities are open, clean, clear and safe to use before usage.
-
Guaranteeing that all facilities are clean, tidy and ready for the next school day.
-
A friendly and confident team player with a positive attitude.
-
An organised, individual who has the ability to multitask.
-
Applicants must be 18 years old or above due to lone working.
-
Driving license (desirable, but not essential)
-
Punctual and reliable at all times.
-
The ability to problem solve.
-
knowledge of the sport and leisure industry.
-
Must have access to a smartphone on-site, to clock in and out of our staffing application.
-
Employee discount
-
Free parking
-
Health & wellbeing programme
-
On-site parking
-
Referral programme, What do we offer our employees?
-
20% discount across our partner venues.
-
Free staff uniform.
-
Access to our online uniform shop.
-
Employee of the month (voucher of your choice!)
-
Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
-
Milage allowance for staff that travel between partner school sites.
-
Staff referral bonus and voucher scheme.
-
School referral bonus.
-
Free staff parking.
-
Career development program.
Please note – Applicants for this post will be required to provide proof of identity at interview if called. The successful applicant will be required to undergo an enhanced DBS check before starting work.
Applicants must be 18 years old or above.
At Edu-Lettings we pride ourselves on living by our core values. To find out more please visit the core values section of our website.
Job Types: Part-time, Permanent, Zero hours contract
Pay: Up to £11.44 per hour
Expected hours: 12 per week
Benefits:
-
Employee discount
-
Free parking
-
Health & wellbeing programme
-
On-site parking
-
Referral programme
Schedule:
-
Monday to Friday
-
Weekend availability
Application question(s):
- Do you live within a 30 minutes commute of the school? If so what is your commute time and means of transport?
Edu-Lettings UK Ltd
Ormiston Six Villages Academy,Lime Avenue, Chichester PO20 3UE
Permanent, Part-time, Zero hours contract, Ormiston Six Villages Academy,Lime Avenue, Chichester PO20 3UE
Recreational Assistant employer: Edu-Lettings UK Ltd
Contact Detail:
Edu-Lettings UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreational Assistant
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since the role requires delivering first-class service, think of specific examples where you've gone above and beyond for customers in previous positions.
✨Tip Number 2
Familiarize yourself with the sport and leisure industry. Being knowledgeable about current trends and practices can set you apart from other candidates and show your passion for the field.
✨Tip Number 3
Demonstrate your ability to multitask and stay organized. Prepare to discuss how you've managed multiple responsibilities in past roles, especially in fast-paced environments like sports or leisure facilities.
✨Tip Number 4
Be ready to talk about your flexibility and adaptability. The job requires a hands-on approach and the ability to meet daily needs, so share experiences where you've successfully adjusted to changing circumstances.
We think you need these skills to ace Recreational Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Recreational Assistant position. Understand the key responsibilities and required skills, such as customer service, health and safety adherence, and multitasking.
Tailor Your CV: Customize your CV to highlight relevant experience in sport and leisure facilities. Emphasize any previous roles that involved customer interaction, problem-solving, or working in a team environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for people and your proactive approach. Mention specific experiences that demonstrate your ability to handle customer queries and maintain a clean and safe environment.
Answer Application Questions Thoughtfully: When responding to application questions, such as your commute time and means of transport, be honest and concise. This shows your commitment and readiness to meet the job's requirements.
How to prepare for a job interview at Edu-Lettings UK Ltd
✨Show Your Passion for People
Make sure to express your enthusiasm for working with people during the interview. Share any relevant experiences where you provided excellent customer service or engaged with clients in a sport and leisure setting.
✨Demonstrate Your Organizational Skills
Highlight your ability to multitask and stay organized, especially in a busy environment. You might want to provide examples of how you've successfully managed multiple responsibilities in previous roles.
✨Familiarize Yourself with Health and Safety Protocols
Since adhering to health and safety policies is crucial, be prepared to discuss your understanding of these protocols. If you have experience in risk assessments or safety procedures, make sure to mention it.
✨Be Ready to Discuss Problem-Solving Scenarios
Prepare for questions about how you would handle customer queries or complaints. Think of specific situations from your past where you successfully resolved issues and be ready to share those stories.