At a Glance
- Tasks: Support teams in housekeeping, catering, and maintenance to keep the Conway Centre running smoothly.
- Company: Join Edsential, a supportive team dedicated to creating a welcoming environment.
- Benefits: Earn £12.89 per hour with paid training, discounts, and a local government pension scheme.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Make a positive impact while enjoying a hands-on role with variety every day.
- Qualifications: No specific qualifications required, just enthusiasm and a willingness to learn.
The predicted salary is between 12.89 - 12.89 £ per hour.
Salary: £12.89 per hour
Location: Conway Centre (Fixed Location)
Hours: 37 hours per week, over 42 weeks per year
Contract Type: Annualised Hours
What “annualised hours” means
Annualised hours means you are contracted to work a total number of hours across the year, rather than the same number of hours every week. Your hours may vary depending on the needs of the centre, but your overall yearly total stays the same.
Overview of the Role
As a Support Assistant at Edsential, you will play a key role in maintaining the quality, cleanliness, and smooth running of the Conway Centre. You’ll support several teams across the site, including:
- Housekeeping – changing beds, mopping floors, cleaning bathrooms and communal areas
- Catering – preparing food, washing dishes, serving meals, maintaining kitchen hygiene
- Maintenance – basic practical tasks such as sweeping yards, painting, and general upkeep
This is a hands-on role ideal for someone who enjoys practical work, variety, and contributing to a welcoming, well-maintained environment.
What You’ll Be Doing
You’ll help ensure the Conway Centre looks its best and operates smoothly every day. Your work will support the presentation of both indoor and outdoor spaces, contributing to a positive experience for all visitors.
Key Responsibilities
- Cleaning duties — routine and deep cleaning of accommodation, communal areas, and offices
- Catering support — assisting with food preparation, serving, and kitchen hygiene
- Room setups — preparing spaces for meetings, events, and activities
- Basic upkeep & repairs — painting, grounds maintenance
What You’ll Get in Return
- Paid training and development opportunities
- Enhanced DBS Check (cost covered by employer)
- Access to staff benefits, including retail and leisure discounts, Cycle to Work Scheme, and Tech Scheme
- 24/7 wellbeing support and a dedicated wellbeing team
- Uniform provided
- Local Government Pension Scheme for secure future retirement income
- A friendly, supportive team environment
We take pride in providing thorough training and induction so every colleague has the skills and confidence to succeed. In return, we ask for your commitment, enthusiasm, and willingness to make a positive difference.
Our Commitment to Inclusion
We value the unique skills, backgrounds, and aspirations each colleague brings. We are committed to creating an inclusive environment where everyone can thrive and reach their full potential.
Want to Know More?
For further information about this role, please email HR@edsential.co.uk
Edsential regards safeguarding with the highest priority. All applicants will be subject to robust vetting and induction processes, including an enhanced DBS check.
Support Assistant in Conwy employer: Edsential Community Interest Company
Edsential Community Interest Company is an exceptional employer, offering a supportive work environment that prioritises staff wellbeing and professional development. With flexible hours and a term-time contract, employees enjoy a healthy work-life balance while contributing to the community by providing nutritious meals to pupils at Christ Church Primary School. The company also offers valuable benefits such as training, pension contributions, and staff discounts, making it a rewarding place to work.
Contact Details:
Edsential Community Interest Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Assistant in Conwy
✨Get a Taste of the Scene
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We think you need these skills to ace Support Assistant in Conwy
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
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How to prepare for a job interview at Edsential Community Interest Company
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
