At a Glance
- Tasks: Maintain and install fire and security systems while providing top-notch customer service.
- Company: Join a leading provider of Fire & Security solutions across the UK.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team with a focus on health and safety.
- Why this job: Make a difference in safety and security while developing your technical skills.
- Qualifications: Experience in electrical and mechanical installations; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients' needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include but not limited to the items below:
- Provide first line support for fault finding and rectification
- Complete small works installations
- Commission and handover of systems in line with the specification and drawings, including client demonstrations
- Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements
- Check the Engineer Planner when it is sent out to ensure all upcoming work is prepared for
- Raise any concerns as soon as possible so they can be dealt with prior to the job taking place
- Carry out daily checks as a minimum to ensure correct kit is in place for the job
- Servicing and maintaining various systems, to include small works installations and fault finding
- Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms
- Carry out corrective and preventative maintenance of multi disciplined systems to include emergency lighting and portable extinguishers
- Commission/ Handover of systems
- Be part of an On Call Rota for OOH callouts and telephone support
- Carry out small works installations of multi disciplined systems to a high standard of workmanship
- Installation/commission of portable extinguishers
- Understanding the clients' needs and fulfil all jobs required
- Ensure the health, safety and welfare of themselves and their team in accordance with Company policy
To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
Required Skills:
- Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers.
- Network/IP based product experience is beneficial.
- Good communication skills are required as the majority of the role will involve being in a customer facing environment.
- The ability to work alone and effectively organise your time as well as being a good team player.
- A good understanding of the Standards which relate to our Industry and the systems we install.
- A good understanding of Health and Safety is essential.
- Have a flexible attitude to working hours.
- A full driving licence and a willingness to travel to locations across the country.
- Excellent timekeeping and time management skills.
- Willingness to go the extra mile.
- Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.
Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage.
Service Engineer in Harrogate employer: EDSB
At EDSB Compliance Solutions, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values flexibility and client focus. As a Service Engineer, you will benefit from comprehensive training and development opportunities, ensuring your skills grow alongside our commitment to delivering outstanding service across the UK. Join us in a role where your contributions are recognised, and enjoy the unique advantage of working within a supportive team dedicated to maintaining the highest standards in fire and security solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Harrogate
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the Fire & Security sector, the better your chances of landing that Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to demonstrate your knowledge about fire alarms, CCTV systems, and all things compliance. A hands-on approach can really set you apart from the competition.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, don’t just wait for the application process. Reach out directly to the hiring manager or team via email or LinkedIn to express your interest and ask any questions you might have.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your expertise. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Service Engineer in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience in Fire and Security systems, and don’t forget to mention any relevant qualifications or certifications that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that demonstrate your skills in fault finding, maintenance, and customer service.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure to highlight your communication skills in your application. Share examples of how you've effectively communicated with clients or team members in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EDSB
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems, especially the ones mentioned in the job description. Familiarise yourself with the standards and codes of practice relevant to the role, as this will show that you're serious about compliance and safety.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice how you explain technical concepts in simple terms. Think about examples from your past experiences where you successfully communicated with clients or resolved issues, as this will demonstrate your ability to connect with customers.
✨Be Ready for Practical Questions
Prepare for scenario-based questions that test your problem-solving skills. Think about how you would handle common faults or maintenance tasks, and be ready to discuss your approach to ensuring health and safety on the job.
✨Demonstrate Your Flexibility
Highlight your willingness to adapt to changing schedules and travel requirements. Share examples of times when you've gone the extra mile for a client or adjusted your plans to meet urgent needs, as this aligns perfectly with the company's client-focused ethos.
