At a Glance
- Tasks: Maintain and service fire and security systems while providing top-notch customer support.
- Company: Join a leading provider of fire and security solutions with a client-focused approach.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference in safety while developing your skills in a dynamic environment.
- Qualifications: Experience in electrical and mechanical installations; strong communication skills required.
- Other info: Be part of a supportive team with excellent career advancement opportunities.
The predicted salary is between 30000 - 40000 £ per year.
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service.
We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients' needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
We are now looking to employ Service Engineers to work within Doncaster. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems.
This role will include but is not limited to the items below:
- Provide first line support for fault finding and rectification.
- Complete small works installations.
- Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements.
- Raise any concerns as soon as possible so they can be dealt with prior to the job taking place.
- Carry out daily checks as a minimum to ensure correct kit is in place for the job.
- Servicing and maintaining various systems, to include small works installations and fault finding.
- Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms.
- Carry out corrective and preventative maintenance of multi disciplined systems to include portable extinguishers.
- Commission/ Handover of systems.
- Be part of an On Call Rota for OOH callouts and telephone support.
- Carry out small works installations of multi disciplined systems to a high standard of workmanship.
- Understanding the clients' needs and fulfil all jobs required.
- Ensure the health, safety and welfare of themselves and their team in accordance with Company policy.
To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
Required Skills:
- Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers.
- Network/IP based product experience is beneficial.
- Good communication skills are required as the majority of the role will involve being in a customer facing environment.
- The ability to work alone and effectively organise your time as well as being a good team player.
- A good understanding of the Standards which relate to our Industry and the systems we install.
- A good understanding of Health and Safety is essential.
- Have a flexible attitude to working hours.
- A full driving license and a willingness to travel to locations across the country.
- Excellent timekeeping and time management skills.
- Willingness to go the extra mile.
- Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.
Working hours are 05:00 to 13:00 with a 30 minute lunch break. Salary will be discussed at interview stage.
Service Engineer in Yorkshire employer: EDSB Ltd
Contact Detail:
EDSB Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the Fire & Security sector on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss your experience with electrical and mechanical installations, as well as how you handle client interactions.
✨Tip Number 3
Showcase your flexibility and willingness to travel during interviews. Employers love candidates who are adaptable and ready to go the extra mile, especially in a role that requires on-call support.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team at EDSB Compliance Solutions.
We think you need these skills to ace Service Engineer in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience with Fire Alarms, CCTV, and any relevant installations. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, don’t forget to showcase your communication skills in your application. We love candidates who can explain technical details clearly and effectively!
Be Clear About Your Experience: When detailing your past roles, be specific about your experience with electrical and mechanical installations. We’re keen to know how you’ve handled fault finding and maintenance in previous jobs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at EDSB Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems, especially the ones mentioned in the job description. Familiarise yourself with the types of alarms, CCTV, and access control systems you'll be working with. This will show that you're not just interested in the role but also have a solid understanding of what it entails.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice how you communicate technical information clearly and concisely. Think about examples from your past experiences where you've successfully explained complex issues to clients or team members. This will demonstrate your ability to engage effectively with customers.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you'd handle specific situations, like fault finding or dealing with a difficult client. Think through your past experiences and be ready to share how you approached similar challenges. This will help the interviewers see your problem-solving skills in action.
✨Demonstrate Your Flexibility
The job requires a flexible attitude towards working hours and travel. Be prepared to discuss your availability and willingness to adapt to the needs of the role. Share any previous experiences where you've had to adjust your schedule or work outside of normal hours to meet client demands.