At a Glance
- Tasks: Maintain and install fire and security systems while providing top-notch customer support.
- Company: Join a leading provider of Fire & Security solutions with a client-focused approach.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team with excellent career advancement opportunities.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Experience in electrical and mechanical installations; strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service.
We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients' needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers Emergency Lighting, in accordance with the current Standards and Codes of Practice.
This role will include but not be limited to the items below:
- Provide first line support for fault finding and rectification
- Complete small works installations
- Commission and handover of systems in line with the specification and drawings, including client demonstrations
- Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements
- Check the Engineer Planner when it is sent out to ensure all upcoming work is prepared for
- Raise any concerns as soon as possible so they can be dealt with prior to the job taking place
- Carry out daily checks as a minimum to ensure correct kit is in place for the job
- Servicing and maintaining various systems, to include small works installations and fault finding
- Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms
- Carry out corrective and preventative maintenance of multi-disciplined systems to include emergency lighting and portable extinguishers
- Commission/Handover of systems
- Be part of an On Call Rota for OOH callouts and telephone support
- Carry out small works installations of multi-disciplined systems to a high standard of workmanship
- Installation/commission of portable extinguishers
- Understanding the clients' needs and fulfil all jobs required
- Ensure the health, safety and welfare of themselves and their team in accordance with Company policy.
To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
Required Skills:
- Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers.
- Network/IP based product experience is beneficial.
- Good communication skills are required as the majority of the role will involve being in a customer facing environment.
- The ability to work alone and effectively organise your time as well as being a good team player.
- A good understanding of the Standards which relate to our Industry and the systems we install.
- A good understanding of Health and Safety is essential.
- Have a flexible attitude to working hours.
- A full driving licence and a willingness to travel to locations across the country.
- Excellent timekeeping and time management skills.
- Willingness to go the extra mile.
- Self-motivated and a team player, demonstrating professionalism, positivity and proactiveness.
Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage.
Service Engineer in Sussex employer: EDSB Ltd
EDSB Compliance Solutions is an exceptional employer, offering a dynamic work environment where flexibility and client focus are at the forefront of our operations. As a Service Engineer, you will benefit from comprehensive training and development opportunities, ensuring your skills grow alongside the company. Our commitment to employee welfare and a supportive team culture makes us a standout choice for those seeking a rewarding career in the Fire and Security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Sussex
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online forums, and connect with professionals on LinkedIn. The more people you know in the Fire & Security sector, the better your chances of landing that Service Engineer role.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and understanding the latest standards in the industry. Be ready to discuss your experience with electrical and mechanical installations, as well as how you handle customer interactions.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to provide first-line support and carry out fault finding effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Engineer in Sussex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with Fire and Security systems, and don’t forget to mention any relevant qualifications or certifications that align with our needs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can help us deliver exceptional service to our clients. Keep it concise but impactful!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure to demonstrate your communication skills in your application. Whether it’s through your writing style or examples of past experiences, let us see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EDSB Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems, especially the ones mentioned in the job description. Familiarise yourself with the standards and codes of practice relevant to the role, as this will show that you're serious about compliance and safety.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice how you explain technical concepts in simple terms. Think about examples from your past experiences where you've successfully communicated with clients or team members, and be ready to share those during the interview.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've had to troubleshoot or rectify issues in previous roles. Highlight your approach to fault finding and how you ensure that all jobs are completed to a high standard, as this is crucial for a Service Engineer.
✨Be Ready to Discuss Flexibility
The job requires a flexible attitude towards working hours and travel. Be prepared to talk about your availability and willingness to go the extra mile. Share any experiences where you've adapted to changing circumstances or taken on additional responsibilities.
