At a Glance
- Tasks: Maintain and install fire and security systems while providing top-notch customer service.
- Company: Join a leading provider of Fire & Security solutions across the UK.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive team with a focus on health and safety.
- Why this job: Make a difference in safety and security while developing your technical skills.
- Qualifications: Experience in electrical and mechanical installations; strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. Our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and pride ourselves on being a flexible, client-focused organisation responding quickly and efficiently to our clients' needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
As a Service Engineer, you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, and Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include but is not limited to the following:
- Provide first line support for fault finding and rectification
- Complete small works installations
- Commission and handover of systems in line with the specification and drawings, including client demonstrations
- Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements
- Check the Engineer Planner when it is sent out to ensure all upcoming work is prepared for
- Raise any concerns as soon as possible so they can be dealt with prior to the job taking place
- Carry out daily checks as a minimum to ensure correct kit is in place for the job
- Servicing and maintaining various systems, to include small works installations and fault finding
- Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms
- Carry out corrective and preventative maintenance of multi-disciplined systems to include emergency lighting and portable extinguishers
- Commission/Handover of systems
- Be part of an On Call Rota for OOH callouts and telephone support
- Carry out small works installations of multi-disciplined systems to a high standard of workmanship
- Installation/commission of portable extinguishers
- Understanding the clients' needs and fulfilling all jobs required
- Ensure the health, safety and welfare of themselves and their team in accordance with Company policy
To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
Required Skills:
- Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers
- Network/IP based product experience is beneficial
- Good communication skills are required as the majority of the role will involve being in a customer-facing environment
- The ability to work alone and effectively organise your time as well as being a good team player
- A good understanding of the Standards which relate to our Industry and the systems we install
- A good understanding of Health and Safety is essential
- Have a flexible attitude to working hours
- A full driving licence and a willingness to travel to locations across the country
- Excellent timekeeping and time management skills
- Willingness to go the extra mile
- Self-motivated and a team player, demonstrating professionalism, positivity and proactiveness
Working hours are 08:30 to 17:00 with a 30-minute lunch break. Salary will be discussed at interview stage.
Service Engineer in Ponteland employer: EDSB Ltd
At EDSB Compliance Solutions, we pride ourselves on being a flexible and client-focused organisation that values exceptional service delivery. As a Service Engineer, you will benefit from a supportive work culture that encourages professional growth and development, alongside competitive remuneration and a commitment to health and safety. Our national presence across the UK offers unique opportunities for travel and diverse experiences in the Fire and Security sector, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Ponteland
✨Tip Number 1
Network, network, network! Get out there and connect with people in the Fire & Security industry. Attend events, join online forums, or even reach out to current Service Engineers on LinkedIn. You never know who might have a lead on your next job!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss your experience with installations and maintenance, and don’t forget to highlight your problem-solving abilities. We want to see how you can bring value to our team!
✨Tip Number 3
Showcase your flexibility and willingness to travel. As a Service Engineer, you’ll be on the move, so let potential employers know you’re ready to hit the road and tackle jobs across the UK. It’s all about that can-do attitude!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Service Engineer in Ponteland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience in Fire and Security, Electrical and Mechanical installations, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your customer-facing experience and your understanding of industry standards.
Show Off Your Communication Skills:Since this role involves a lot of client interaction, make sure to showcase your communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively engage with clients and resolve issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at EDSB Compliance Solutions!
How to prepare for a job interview at EDSB Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems, especially the ones mentioned in the job description. Familiarise yourself with the standards and codes of practice relevant to the role, as this will show that you're serious about compliance and safety.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice how you explain technical concepts in simple terms. Think about examples where you've successfully communicated with clients or team members, as this will demonstrate your ability to be customer-focused.
✨Be Ready for Practical Questions
Expect questions that test your problem-solving skills, especially around fault finding and maintenance. Prepare some scenarios from your past experience where you had to troubleshoot issues or carry out installations, and be ready to discuss them in detail.
✨Demonstrate Your Flexibility
Highlight your willingness to adapt to different working hours and travel requirements. Share examples of times when you've gone the extra mile for a client or project, as this will show that you're committed to delivering exceptional service.
