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- Tasks: Maintain and install fire and security systems while providing top-notch customer support.
- Company: Join EDSB Compliance Solutions, a leading provider in Fire & Security services across the UK.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Experience in electrical and mechanical installations; strong communication and time management skills.
- Other info: Be part of a supportive team with a focus on client satisfaction and safety.
The predicted salary is between 30000 - 40000 £ per year.
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients' needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
We are now looking to employ Service Engineers to work within Doncaster. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems. This role will include but not limited to the items below:
- Provide first line support for fault finding and rectification.
- Complete small works installations.
- Completion of the relevant e-documentation (via tablet) or paperwork in line with SSAIB requirements.
- Raise any concerns as soon as possible so they can be dealt with prior to the job taking place.
- Carry out daily checks as a minimum to ensure correct kit is in place for the job.
- Servicing and maintaining various systems, to include small works installations and fault finding.
- Demonstrate systems for clients, and explain details such as the causes and consequences of false alarms.
- Carry out corrective and preventative maintenance of multi disciplined systems to include portable extinguishers.
- Commission/ Handover of systems.
- Be part of an On Call Rota for OOH callouts and telephone support.
- Carry out small works installations of multi disciplined systems to a high standard of workmanship.
- Understanding the clients' needs and fulfil all jobs required.
- Ensure the health, safety and welfare of themselves and their team in accordance with Company policy.
- To actively support at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information.
Required Skills:
- Proven background and experience of Electrical and Mechanical installations within the Fire and Security sector, including Fire Extinguishers.
- Network/IP based product experience is beneficial.
- Good communication skills are required as the majority of the role will involve being in a customer facing environment.
- The ability to work alone and effectively organise your time as well as being a good team player.
- A good understanding of the Standards which relate to our Industry and the systems we install.
- A good understanding of Health and Safety is essential.
- Have a flexible attitude to working hours.
- A full driving license and a willingness to travel to locations across the country.
- Excellent timekeeping and time management skills.
- Willingness to go the extra mile.
- Self motivated and a team player, demonstrating professionalism, positivity and proactiveness.
Working hours are 05:00 to 13:00 with a 30 minute lunch break. Salary will be discussed at interview stage.
Locations
Service Engineer in Doncaster, Yorkshire employer: EDSB Ltd
Contact Detail:
EDSB Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Doncaster, Yorkshire
✨Tip Number 1
Network, network, network! Reach out to people in the Fire & Security sector, especially those who work at EDSB Compliance Solutions. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for your interview by brushing up on your technical knowledge and understanding of the systems you'll be working with. Be ready to discuss your past experiences and how they relate to the role of a Service Engineer.
✨Tip Number 3
Show off your communication skills! Since this role involves a lot of client interaction, practice explaining complex concepts in simple terms. This will demonstrate your ability to connect with clients and ensure their needs are met.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at EDSB Compliance Solutions.
We think you need these skills to ace Service Engineer in Doncaster, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in electrical and mechanical installations, especially in the Fire and Security sector. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to showcase your communication skills. Use examples in your application that demonstrate how you've effectively communicated with clients or resolved issues in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the job. Remember, less is often more!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at EDSB Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems, especially the specific technologies mentioned in the job description. Familiarise yourself with common issues and solutions related to fire alarms, CCTV, and access control systems. This will help you demonstrate your expertise during the interview.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice how you explain technical concepts in simple terms. Think about examples from your past experiences where you successfully communicated with clients or resolved their concerns. This will show that you can be both technical and approachable.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you would handle specific situations, like fault finding or dealing with a difficult client. Think through your past experiences and be ready to share how you approached similar challenges. This will highlight your problem-solving skills and customer focus.
✨Demonstrate Your Flexibility
The job requires a flexible attitude towards working hours and travel. Be prepared to discuss your availability and willingness to adapt to different situations. Share any relevant experiences where you had to adjust your schedule or work outside of normal hours to meet client needs.