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- Tasks: Coordinate engineer attendance and ensure smooth operations across your area.
- Company: Join EDSB Compliance Solutions, a leader in Fire & Security and Building Services.
- Benefits: Flexible working environment with opportunities for personal growth and development.
- Other info: Dynamic role with a supportive team and potential for career advancement.
- Why this job: Be the vital link between engineers and clients, making a real difference every day.
- Qualifications: Strong communication skills and ability to manage multiple priorities effectively.
The predicted salary is between 30000 - 40000 £ per year.
EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.
We are now looking to recruit an Area Co-ordinator to work for our Engineer Attendance team in our Leeds office. Reporting in to the Engineer Attendance Manager, the Area Co-ordinator will be responsible for their area (North/Midlands/South) and the duties are as follows:
- Attend engineer planning meetings where required
- Liaise with the Engineer Attendance Manager and management team to resolve customer issues
- Point of contact for engineers
- Log calls via phone/email where required
- Ensure Engineer Attendance emails are completed/passed to relevant team to be dealt with
- Dispatch engineers on a daily basis to cover callouts
- Book in works with customers and re-plan where required
- Ensure all engineers calls have been sent to their PDAs
- React where necessary to any requests from other members of the EDSB team
- React where necessary to any requests from customers, to be helpful, even if this just means passing on the correct contact info for who is best to help
- Provide information to customers when requested
- Liaise with contractors and co-ordinate where necessary on works being carried out
- Ensure Direct Dial phone numbers are always used, not personal mobile numbers
- Always use EDSB shared mailboxes for communication, not personal email addresses
Required Skills:
- The ability to communicate confidently with people at all levels
- Able to work under pressure to maintain deadlines
- Excellent organisation, written and numerical skills
- Excellent timekeeping and time management skills
- Self-motivated and able to work both in a team and using your own initiative
- Clear communicator with a good telephone manner
- Ability to deal with multiple priorities with a structured and organised approach
- To be flexible enough to adapt to the reactive environment of the role
Working hours are 08:30 to 17:00 with a 45 minute lunch break. Salary will be discussed at interview stage. Successful candidates will be asked to undergo BS7858 Employment Screening and Enhanced DBS check.
Engineer Attendance - Area Co-ordinator in Bradford employer: EDSB Ltd
Contact Detail:
EDSB Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineer Attendance - Area Co-ordinator in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out as someone who genuinely cares about the position.
✨Tip Number 3
Practice your communication skills! Since this role requires liaising with various teams and customers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at EDSB Compliance Solutions.
We think you need these skills to ace Engineer Attendance - Area Co-ordinator in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Area Co-ordinator. We want to see how you can contribute to our Engineer Attendance team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves liaising with various teams and customers, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect your ability to communicate confidently at all levels, just like we do at EDSB.
Highlight Your Organisation Skills: As an Area Co-ordinator, you'll need to juggle multiple priorities. Make sure to mention any past experiences where you've successfully managed tasks under pressure. We love seeing candidates who can keep things organised and efficient!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at EDSB Ltd
✨Know the Company Inside Out
Before your interview, make sure you research EDSB Compliance Solutions thoroughly. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Area Co-ordinator, you'll need to communicate confidently with various stakeholders. Prepare examples of how you've successfully managed communication in previous roles, especially under pressure. Practising clear and concise responses can really set you apart.
✨Demonstrate Your Organisational Skills
Given the nature of the role, being organised is key. Bring examples of how you've managed multiple priorities or coordinated tasks in the past. You might even want to prepare a brief plan on how you would handle a typical day in this position.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to react in a fast-paced environment. Think about potential scenarios you might face as an Area Co-ordinator and how you would handle them. This shows you're proactive and ready to tackle challenges head-on.