Front of House Team Member

Front of House Team Member

Ellesmere Port Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of Ed's Easy Diner, creating unforgettable guest experiences.
  • Company: Join Boparan Restaurant Group, a growing hospitality leader focused on memorable dining.
  • Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and performance bonuses.
  • Why this job: Experience a vibrant diner culture while making lasting connections in a fun environment.
  • Qualifications: Passion for service and a positive attitude; experience is a plus but not essential.
  • Other info: Must be over 18; ready to serve up fantastic hospitality and good vibes!

Join the Rock 'n' Roll Revolution at Ed's Easy Diner Cheshire Oaks, one of the largest Designer Outlet Malls in Europe, located in Ellesmere Port, north of Chester. Step into a world where the golden age of Americana comes alive, where every bite and every beat takes you back to the heyday of classic roadside diners. At Ed's Easy Diner, we don't just serve food – we serve an experience, with a side of feel-good rock 'n' roll!

As the face of Ed's Easy Diner, you'll be the first smile our guests see and the last wave as they leave, ensuring every visit is as unforgettable as the tunes we play. You'll create that warm, welcoming vibe that our guests love, making each meal feel like a special trip back in time.

What We’re Looking For:

  • A passion for delivering top-notch service in a lively diner setting
  • A positive, upbeat attitude with a love for all things Americana
  • The ability to shine under pressure, thriving as part of a fast-paced, high-energy team
  • Confidence, enthusiasm, and a flair for making people feel right at home
  • Experience in a similar role is great, but your passion is what really counts!
  • Must be over 18 and ready to serve up some fantastic hospitality (and the occasional drink!)

Benefits:

  • Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands.
  • Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock Up on Favourites: Get 20% off at Carluccio's retail gift shop & deli.
  • Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
  • Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
  • Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
  • Referral Rewards: Earn bonuses by referring friends to join our team.
  • Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
  • Flexible Working: Find a work-life balance with flexible scheduling options.
  • Performance Bonuses: Earn more with bonuses that reward your dedication and success.

If you're ready to rock the diner scene and be part of something special, don't waitβ€”apply now and let's make every day a little more rock 'n' roll!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We're obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values:

  • Honest – Acting with integrity in everything we do.
  • Hardworking – Giving our best, every day.
  • Hungry – Always striving for growth and excellence.
  • Heart – Caring deeply about our people, our guests, and our communities.

Front of House Team Member employer: Ed's Easy Diner

At Ed's Easy Diner Cheshire Oaks, we pride ourselves on creating a vibrant and welcoming atmosphere where our team members can thrive. With a strong focus on employee growth, flexible working options, and a range of exciting benefits including generous discounts and performance bonuses, we ensure that every Front of House Team Member feels valued and empowered to deliver unforgettable experiences. Join us in a dynamic environment that celebrates the spirit of Americana and offers a rewarding career path in the heart of one of Europe's largest designer outlet malls.
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Contact Detail:

Ed's Easy Diner Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with the Ed's Easy Diner brand and its unique vibe. Understanding the Americana theme and the rock 'n' roll culture will help you connect with the team and show your enthusiasm during the interview.

✨Tip Number 2

Prepare to demonstrate your customer service skills in a lively setting. Think of examples from past experiences where you thrived under pressure or created memorable moments for guests, as this aligns perfectly with what they are looking for.

✨Tip Number 3

Showcase your positive attitude and love for hospitality. During any interactions, whether in person or over the phone, let your enthusiasm shine through, as this is key to fitting into their dynamic team.

✨Tip Number 4

Be ready to discuss your flexibility and willingness to work in a fast-paced environment. Highlighting your adaptability and teamwork skills will demonstrate that you can handle the energetic atmosphere at Ed's Easy Diner.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Positive Attitude
Teamwork
Communication Skills
Ability to Work Under Pressure
Time Management
Attention to Detail
Adaptability
Problem-Solving Skills
Experience in Hospitality
Knowledge of Americana Culture
Multitasking Abilities
Friendly Demeanour
Sales Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what Ed's Easy Diner is looking for in a Front of House Team Member. Highlight your passion for delivering top-notch service and your love for Americana in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in a diner setting. Emphasise any customer service roles you've had and showcase your ability to thrive in fast-paced environments.

Craft a Compelling Cover Letter: Write a cover letter that captures your enthusiasm for the role and the diner culture. Share specific examples of how you've provided excellent service in the past and why you want to be part of the Ed's Easy Diner team.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Ed's Easy Diner

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for delivering top-notch service. Share any experiences where you went above and beyond for a guest, as this will resonate well with the interviewers at Ed's Easy Diner.

✨Embrace the Americana Vibe

Familiarise yourself with the culture of classic diners and rock 'n' roll. Mention your love for Americana during the interview, as it aligns perfectly with the diner’s theme and will show that you’re a great fit for their team.

✨Demonstrate Team Spirit

Highlight your ability to work in a fast-paced environment and thrive under pressure. Share examples of how you've successfully collaborated with others in previous roles, as teamwork is crucial in a busy diner setting.

✨Prepare for Common Interview Questions

Anticipate questions about handling difficult situations or busy periods. Think of specific scenarios from your past experiences that showcase your problem-solving skills and ability to maintain a positive attitude, which is key for this role.

Front of House Team Member
Ed's Easy Diner
E
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