At a Glance
- Tasks: Be the friendly face of Ed's Easy Diner, creating memorable experiences for guests.
- Company: Join Boparan Restaurant Group, a growing hospitality leader focused on exceptional service.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible hours, and performance bonuses.
- Why this job: Experience the vibrant diner culture while making lasting connections in a fun environment.
- Qualifications: Passion for service and a positive attitude; experience is a plus but not essential.
- Other info: Must be over 18 to serve drinks; apply now to join the rock 'n' roll revolution!
Join the Rock \’n\’ Roll Revolution at Ed\’s Easy Diner
Southampton West Quay is the leading shopping centre on the south coast and has enjoyed significant upgrading in recent years. Ed’s is clearly visible at the highest point of the atrium and across from the escalators to the food court. Serving great hamburgers, hotdogs, salads, and fries, as well as Ed’s legendary milkshakes. Perfect for a break in shopping or a treat for all the family!
Step into a world where the golden age of Americana comes alive, where every bite and every beat takes you back to the heyday of classic roadside diners. At Ed\’s Easy Diner, we don\’t just serve food – we serve an experience, with a side of feel-good rock \’n\’ roll!
We’re on the hunt for a Front of House Team Member to join our dynamic crew!
What You\’ll Do:
As the face of Ed\’s Easy Diner, you’ll be the first smile our guests see and the last wave as they leave, ensuring every visit is as unforgettable as the tunes we play. You\’ll create that warm, welcoming vibe that our guests love, making each meal feel like a special trip back in time.
What We’re Looking For:
- A passion for delivering top-notch service in a lively diner setting
- A positive, upbeat attitude with a love for all things Americana
- The ability to shine under pressure, thriving as part of a fast-paced, high-energy team
- Confidence, enthusiasm, and a flair for making people feel right at home
- Experience in a similar role is great, but your passion is what really counts!
- Must be over 18 and ready to serve up some fantastic hospitality (and the occasional drink!)
What’s in it for You?
We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:
- Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
- Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses by referring friends to join our team.
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Flexible Working: Find a work-life balance with flexible scheduling options.
- Performance Bonuses: Earn more with bonuses that reward your dedication and success.
If you\’re ready to rock the diner scene and be part of something special, don’t wait—apply now and let\’s make every day a little more rock \’n\’ roll!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:
- Honest: Acting with integrity in everything we do.
- Hardworking: Giving our best, every day.
- Hungry: Always striving for growth and excellence.
- Heart: Caring deeply about our people, our guests, and our communities.
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Front of House Team Member - Ed\'s Easy Diner - Southampton employer: Ed's Easy Diner - Boparan Restaurant Group
Contact Detail:
Ed's Easy Diner - Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Ed\'s Easy Diner - Southampton
✨Tip Number 1
Familiarise yourself with Ed's Easy Diner's menu and the overall vibe of the diner. Being able to chat about their famous milkshakes or signature burgers can show your enthusiasm and knowledge during any interactions.
✨Tip Number 2
Showcase your personality! Ed's Easy Diner is all about creating a fun and lively atmosphere, so let your upbeat attitude shine through in conversations. Be prepared to share why you love Americana and how you can contribute to that vibrant environment.
✨Tip Number 3
Network with current employees if possible. They can provide insights into the team culture and what it takes to succeed at Ed's. Plus, having an internal reference can give you an edge in the hiring process.
✨Tip Number 4
Prepare for a fast-paced interview by practising how you handle pressure. Think of examples from past experiences where you thrived in busy environments, as this will demonstrate your ability to shine under the high-energy conditions of a diner.
We think you need these skills to ace Front of House Team Member - Ed\'s Easy Diner - Southampton
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what it means to be a Front of House Team Member at Ed's Easy Diner. Familiarise yourself with their values and the type of experience they aim to provide for guests.
Tailor Your CV: Highlight any relevant experience in hospitality or customer service. Emphasise your passion for delivering excellent service and your ability to thrive in a fast-paced environment. Use keywords from the job description to make your CV stand out.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the diner culture. Share specific examples of how you've provided great service in the past and why you love Americana. Make it personal and engaging!
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Ed's Easy Diner - Boparan Restaurant Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering top-notch service. Share any experiences you've had in similar roles or situations where you went above and beyond for a guest.
✨Embrace the Americana Vibe
Familiarise yourself with the culture of classic diners and rock 'n' roll. Mention your favourite aspects of Americana during the interview to show that you understand and appreciate the diner’s theme.
✨Demonstrate Team Spirit
Highlight your ability to work well under pressure and as part of a team. Share examples of how you've collaborated with others in fast-paced environments, as this role requires a dynamic team player.
✨Prepare for Scenario Questions
Be ready to answer situational questions that assess your problem-solving skills and customer service abilities. Think of specific instances where you handled difficult situations or made guests feel special.