At a Glance
- Tasks: Be the friendly face of Ed's Easy Diner, creating memorable experiences for guests.
- Company: Join Boparan Restaurant Group, a growing hospitality leader focused on exceptional guest experiences.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible scheduling, and performance bonuses.
- Why this job: Experience the vibrant Americana vibe while working in a fun, fast-paced environment.
- Qualifications: Passion for service, positive attitude, and ability to thrive under pressure; experience is a plus.
- Other info: Must be over 18; great opportunities for career growth await!
Join the Rock 'n' Roll Revolution at Ed's Easy Diner Southampton. West Quay is the leading shopping centre on the south coast and has enjoyed significant upgrading in recent years. Ed’s is clearly visible at the highest point of the atrium and across from the escalators to the food court, serving great hamburgers, hotdogs, salads and fries, as well as Ed’s legendary milkshakes. Perfect for a break in shopping or a treat for all the family!
Step into a world where the golden age of Americana comes alive, where every bite and every beat takes you back to the heyday of classic roadside diners. At Ed's Easy Diner, we don’t just serve food – we serve an experience, with a side of feel-good rock 'n' roll!
We’re on the hunt for a Front of House Team Member to join our dynamic crew!
What You’ll Do:
- As the face of Ed's Easy Diner, you’ll be the first smile our guests see and the last wave as they leave, ensuring every visit is as unforgettable as the tunes we play.
- You’ll create that warm, welcoming vibe that our guests love, making each meal feel like a special trip back in time.
What We’re Looking For:
- A passion for delivering top-notch service in a lively diner setting.
- A positive, upbeat attitude with a love for all things Americana.
- The ability to shine under pressure, thriving as part of a fast-paced, high-energy team.
- Confidence, enthusiasm, and a flair for making people feel right at home.
- Experience in a similar role is great, but your passion is what really counts!
- Must be over 18 and ready to serve up some fantastic hospitality (and the occasional drink!).
What’s in it for You?
- Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
- Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses by referring friends to join our team.
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Flexible Working: Find a work-life balance with flexible scheduling options.
- Performance Bonuses: Earn more with bonuses that reward your dedication and success.
If you’re ready to rock the diner scene and be part of something special, don’t wait—apply now and let’s make every day a little more rock 'n' roll!
Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest – Acting with integrity in everything we do.
- Hardworking – Giving our best, every day.
- Hungry – Always striving for growth and excellence.
- Heart – Caring deeply about our people, our guests, and our communities.
Front of House Team Member - Ed\'s Easy Diner - Southampton employer: Ed's Easy Diner - Boparan Restaurant Group
Contact Detail:
Ed's Easy Diner - Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Ed\'s Easy Diner - Southampton
✨Tip Number 1
Familiarise yourself with the Ed's Easy Diner brand and its unique vibe. Understanding their menu, especially the iconic milkshakes and burgers, will help you connect with the team and show your enthusiasm during any interactions.
✨Tip Number 2
Showcase your personality! Since the role is all about creating a warm and welcoming atmosphere, be prepared to demonstrate your upbeat attitude and passion for hospitality in any conversations or interviews.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the work culture and what it takes to succeed at Ed's Easy Diner, which can give you an edge in your application process.
✨Tip Number 4
Be ready to discuss how you handle pressure and thrive in fast-paced environments. Prepare examples from past experiences that highlight your ability to stay positive and efficient, as this is crucial for a Front of House Team Member.
We think you need these skills to ace Front of House Team Member - Ed\'s Easy Diner - Southampton
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for the role and the diner experience. Highlight any previous experience in hospitality or customer service, but focus on your love for delivering great service and creating memorable experiences.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your upbeat attitude, ability to work under pressure, and any relevant experience that showcases your fit for a fast-paced environment.
Craft a Unique Cover Letter: Write a cover letter that captures the essence of Ed's Easy Diner. Use a friendly tone and mention why you want to be part of their team. Share a personal story or experience that connects you to the Americana theme or the diner culture.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your personality shines through. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Ed's Easy Diner - Boparan Restaurant Group
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering top-notch service. Share any previous experiences where you went above and beyond for customers, as this aligns perfectly with what Ed's Easy Diner is looking for.
✨Embrace the Americana Vibe
Familiarise yourself with the culture of classic diners and rock 'n' roll. Bring this energy into the interview by discussing your love for Americana and how it influences your approach to hospitality.
✨Demonstrate Team Spirit
Since the role requires thriving in a fast-paced environment, be ready to discuss how you work well within a team. Share examples of how you've collaborated with others to create a positive atmosphere.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and difficult situations. Think of specific instances where you successfully managed challenges in a busy setting, showcasing your ability to shine under pressure.