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- Tasks: Lead daily diner operations and inspire the team to deliver exceptional guest experiences.
- Company: Join Boparan Restaurant Group, a growing hospitality group focused on excellence and memorable experiences.
- Benefits: Enjoy 50% off meals, exclusive discounts, flexible working, and performance bonuses.
- Why this job: Be part of a vibrant team at Ed's Easy Diner, where retro vibes meet a fun work culture.
- Qualifications: Previous supervisory experience in hospitality, strong leadership skills, and a passion for guest service.
- Other info: Flexible hours and opportunities for career advancement await you!
The predicted salary is between 24000 - 36000 ÂŁ per year.
Step into the Spotlight as an Assistant Manager at Ed\’s Easy DinerCheshire Oaks is one of the largest Designer Outlet Malls in Europe, and is located in Ellesmere Port, north of Chester. With 106 seats, it is one of the largest Ed\’s Easy Diners, ready for the considerable number of visitors to the 145-plus shops. And now there\’s even more reason to come!!
Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to our goal ofstriving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.At BRG, we live by our core values:
Honest– Acting with integrity in everything we do.
Hardworking– Giving our best, every day.
Hungry– Always striving for growth and excellence.
Heart– Caring deeply about our people, our guests, and our communities.
Why Ed\’s Diner:
At Ed\’s Easy Diner, we\’re not just serving up classic American fare and retro vibes—we\’re delivering an experience that takes our guests back to the golden age of diners. Now, we’re looking for a passionate and dynamic Assistant Manager to help lead our team and keep the spirit of Ed\’s alive in every corner of our diner.
What You’ll Do:
As an Assistant Manager, you\’ll be the right hand to our General Manager, playing a key role in the smooth running of the diner. You’ll support the day-to-day operations, ensuring that every guest leaves with a smile and every team member feels motivated and inspired. From overseeing service to managing the floor, you’ll be the heartbeat that keeps everything rocking and rolling.
Key Responsibilities:
- Support the General Manager in all aspects of diner operations, including service, staffing, and financial performance
- Lead by example, ensuring that our high standards of service, cleanliness, and guest satisfaction are consistently met
- Assist in training, developing, and motivating our team to deliver top-notch service and a memorable dining experience
- Handle guest inquiries and resolve any issues with a focus on creating positive outcomes
- Contribute to sales and profitability targets by driving service excellence and operational efficiency
- Manage shifts, ensuring that all team members are in the right place at the right time
- Take responsibility for health and safety compliance, ensuring a safe and welcoming environment for guests and staff
- Step in for the General Manager as needed, taking full charge of the diner and leading the team to success
What We’re Looking For:
- Previous experience in a supervisory or assistant management role, ideally in a fast-paced restaurant or hospitality environment
- A natural leader with excellent communication and interpersonal skills
- A passion for delivering exceptional guest service and a love for all things Americana
- Strong organisational and problem-solving abilities
- A proactive, can-do attitude with the ability to thrive under pressure
- The flexibility to work varied hours, including evenings, weekends, and holidays
- A commitment to upholding Ed\’s Easy Diner’s standards and values
What’s in it for You?
We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:
- Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
- Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Referral Rewards: Earn bonuses by referring friends to join our team.
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Flexible Working: Find a work-life balance with flexible scheduling options.
- Performance Bonuses: Earn more with bonuses that reward your dedication and success.
If you’re ready to take your career to the next level and be part of something special, don’t wait—apply now and let’s make every day a little more rock \’n\’ roll!
#J-18808-Ljbffr
Assistant Manager - Ed\'s Easy Diner - Cheshire Oaks employer: Ed's Easy Diner - Boparan Restaurant Group
Contact Detail:
Ed's Easy Diner - Boparan Restaurant Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Ed\'s Easy Diner - Cheshire Oaks
✨Tip Number 1
Familiarise yourself with Ed's Easy Diner's menu and the overall dining experience they offer. This knowledge will not only help you during interviews but also show your genuine interest in the brand and its values.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've motivated a team or improved service in previous roles. This will demonstrate that you can effectively support the General Manager and lead the team at Ed's.
✨Tip Number 3
Research the Boparan Restaurant Group and their core values. Be prepared to discuss how your personal values align with theirs, especially around honesty, hard work, and a passion for guest service.
✨Tip Number 4
Network with current or former employees of Ed's Easy Diner or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Manager - Ed\'s Easy Diner - Cheshire Oaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or assistant management roles, especially in fast-paced restaurant or hospitality environments. Use specific examples that demonstrate your leadership skills and ability to deliver exceptional guest service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the values of Ed's Easy Diner. Mention how your previous experiences align with their commitment to guest satisfaction and team motivation. Be sure to convey your enthusiasm for Americana and the diner culture.
Showcase Your Skills: In your application, emphasise your organisational and problem-solving abilities. Provide examples of how you've successfully managed shifts or resolved guest inquiries in the past, showcasing your proactive attitude and ability to thrive under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Ed's Easy Diner - Boparan Restaurant Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry and your love for delivering exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles to create memorable moments for customers.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead by example. Be prepared to discuss your previous supervisory experience and how you motivated your team. Highlight any successful training or development initiatives you've implemented.
✨Know the Brand Inside Out
Familiarise yourself with Ed's Easy Diner's values and offerings. Be ready to discuss how you align with their core values of honesty, hard work, hunger for growth, and heart. This will show that you're not just looking for a job, but that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as resolving guest complaints or managing a busy shift. Think through potential scenarios and your approach to problem-solving, ensuring you convey a proactive and positive attitude.
