Visitor Receptionist & Office Coordinator in Glasgow

Overview

Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal rum from the Dominican Republic, Wyoming Whiskey in the American Whiskey category and Valdespino sherry from Jerez in Spain. Edrington also has a strategic partnership with No.3 London Dry Gin. Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture.

Embrace Excellence

The Office and Events coordinator will provide first class front of house support to all Edrington employees and visitors arriving into Edrington either in person through reception or over the telephone. The role holder will be an Edrington ambassador by delivering an exceptional hospitality service to all visitors, guests and colleagues. The role works in close collaboration with the Office and Events Manager, taking the lead at times with the organisation & logistics of Edrington events such as Edrington Connections. The role also supports the Office and Events Manager with administration activities connected to the maintenance and management of Edrington Queen Street and Great Western Road. This is a permanent position, part time (20 hours per week) with working pattern Monday, Tuesday & Wednesday with the flexibility to cover holidays, sickness and the occasional evening event (Overtime or Time Off in Lieu available in these cases).

Make an Impact

• Welcome and assist all visitors, manage calls, and represent the Edrington brand
• Maintain reception and shared areas, support visitor departures with transport and directions
• Collaborate with the Office & Events Manager on event logistics and meeting setups
• Attend and deputise in office management meetings, providing admin and follow-up support
• Manage mailroom operations, meeting room bookings, and office ID card system
• Oversee stationery budget, stock levels, and procurement with a focus on sustainability
• Coordinate corporate gifts and support HR with long service and retirement events
• Monitor office environment, report issues, and ensure high standards are maintained
• Maintain bar and display areas, and handle general admin tasks including audits and courier services
• Assist with invoicing, SAP, and reward-related admin activities

Your Talent And Skills

To be successful in this role, you have previous experience delivering successful front-of-house and reception services in a customer-focused environment at a similar level. You’ve consistently provided exceptional customer service while managing multiple tasks and stakeholders, maintaining a flexible and professional approach. You have a keen interest in hospitality and luxury brands, and experience in budget management. Your time management and organisational skills are excellent, with a high attention to detail. You’re confident working independently or as part of a team, taking ownership of both short- and long-term tasks. You’re highly engaged, curious, and eager to learn. Your interpersonal skills allow you to communicate effectively across all levels of the business, and you have experience working in a facilities environment. You demonstrate proficient written and numerical skills, and while formal qualifications in hospitality or facilities management would be an advantage, your practical experience is key. You’re familiar with switchboard operations and bring a highly flexible, polished, and articulate approach to a role that demands a dedicated work ethic and outstanding customer service.

Benefits

• Salary £15,000-£18,500, based on 20 hours per week
• 37 days holiday, plus 4 Giving More volunteer days (pro-rata’d)
• Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
• Share in our success with up to 10% Share Reward scheme (subject to eligibility)
• Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
• 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
• Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
• Progressive policies such as 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

Applications close Tuesday 17th February 2026.

A Place For Everyone

We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success. Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.