At a Glance
- Tasks: Support global HR team with system queries and basic issue resolution.
- Company: Edrington, a leader in ultra-premium spirit brands with a strong charitable ethos.
- Benefits: Generous pension contributions, private medical insurance, and product allowances.
- Other info: Inclusive culture that values unique perspectives and encourages involvement.
- Why this job: Join a dynamic team and make a real impact in HR technology.
- Qualifications: HND/Degree in IT or related field; experience in HR systems is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands.
The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category.
Our portfolio is completed with Brugal rum from the Dominican Republic and Valdespino sherry from Jerez in Spain.
Edrington also has a strategic partnership with No.3 London Dry Gin.
Our principal shareholder is a charitable trust, so we were built to make a world of difference.
Discover a place where values define our culture.
The home of exceptional brands, where people and teams thrive.
- Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
- Share in our success with up to 10% Share Reward scheme (subject to eligibility)
- Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
- 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
- Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
- Embrace work-life harmony with hybrid working, 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
Embrace Excellence
The HRIS Analyst will support the global HR team in the day-to-day administration of Edrington’s HR system, Success Factors.
Working under the guidance of the HRIS Manager and senior team members, this role will support the delivery and ongoing maintenance of HR technology solutions, under the guidance of the HRIS Manager and senior team members.
This includes support routine reporting and analytics requests using established tools, templates and guidance.
A key focus of the role is providing first-line support for incidents raised by the business in relation to Success Factors.
This includes responding to user queries, offering guidance, resolving basic technical issues, and escalating more complex issues where appropriate.
The role will also support change activities by participating in testing, documentation, and implementation of system updates and enhancements.
A proactive attitude, willingness to learn, and ability to deliver high-quality support in a fast-paced environment are essential for success in this role.
Make an Impact
- Provide day-to-day support to the global HR community, assisting with system queries, basic issue resolution, and user guidance.
- Support the monitoring of system performance, escalating issues where required to senior team members or third-party providers.
- Assist in troubleshooting system issues and contribute to problem-solving activities under guidance.
- Log and track system issues with software suppliers and internal IT teams, following established processes.
- Perform basic report creation and support HR reporting requirements using standard tools and templates.
- Support data quality activities, including running checks and highlighting inconsistencies.
- Participate in functional and user acceptance testing for system changes and enhancements.
- Support testing of system upgrades and new functionality releases.
- Support end-user training activity by preparing materials, maintaining guidance documents and assisting during training sessions.
- Closing 22nd July
Your Talent And Skills
Education
- HND / Degree (or equivalent) in IT, Business Systems, HR Systems, HR or a related subject.
Experience
- Experience in HR systems, IT support, or similar environment.
- Exposure to SAP Success Factors or other HR systems is advantageous but not essential.
Skills
- Basic understanding of HR systems and processes (SAP Success Factors preferred).
- Familiarity with IT support or service management processes (e. g., ticketing tools).
- Strong attention to detail with a focus on data accuracy and quality.
- Analytical mindset with an interest in problem-solving and continuous improvement.
- Good organisational skills with the ability to manage and prioritise tasks with guidance.
- Proficient in Microsoft Office tools, particularly Excel (basic formulas, data handling).
- Effective communication skills with the ability to engage with stakeholders at different levels.
- Team-oriented, with a proactive and willing-to-learn attitude.
We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match.
If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.
A Place For Everyone
We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated.
We want everyone to feel respected and empowered to contribute to our success.
Get involved.
From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.
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StudySmarter Expert Advice🤫
We think this is how you could land Technology Services Analyst in Glasgow
✨Join IT Consulting Meetups
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We think you need these skills to ace Technology Services Analyst in Glasgow
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
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Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
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How to prepare for a job interview at Edrington
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
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