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- Tasks: Deliver exceptional food and drink service, creating a luxury experience for guests.
- Company: Join Edrington, a leader in ultra-premium spirits with a strong charitable ethos.
- Benefits: Earn £13.45 per hour, enjoy private healthcare, generous discounts, and pension contributions.
- Other info: Inclusive culture that values diverse perspectives and offers excellent career growth opportunities.
- Why this job: Be part of a world-class brand and inspire lifelong loyalty through outstanding service.
- Qualifications: Experience in food service is a plus; a positive attitude and commitment to excellence are essential.
The predicted salary is between 26000 - 27000 £ per year.
Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal rum from the Dominican Republic, Wyoming Whiskey in the American Whiskey category and Valdespino sherry from Jerez in Spain. Edrington also has a strategic partnership with No.3 London Dry Gin.
Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.
Salary £13.45 per hour - £26,227.50 per hour plus shift allowance.
- Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
- Share in our success with up to 10% Share Reward scheme (subject to eligibility)
- Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
- 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
- Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
- Embrace work-life harmony with 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
The Macallan Food & Beverage Assistant on The Macallan Estate will ensure that all guests are given a world class luxury experience of The Macallan with exceptional customer service that exceeds all expectations of our guests, to inspire lifelong enthusiastic brand advocacy of The Macallan. You will support delivery of an inspiring and exciting brand experience of The Macallan through exceptional presentation of all food and drink related service, across TimeSpirit, The Macallan Bar, and The Macallan Estate. You will help create a world class environment, creating the ultimate customer experience; an experience to be enjoyed by anyone who visits The Macallan Estate.
Make an Impact
- Support delivery of a world‑class Macallan brand experience at The Macallan Estate
- Develop strong knowledge of, and passion for, The Macallan
- Maintain exceptional housekeeping and service standards across all Food & Beverage areas
- Deliver outstanding guest service that consistently exceeds expectations
- Ensure all dining and service areas meet health, hygiene, and cleanliness standards
- Follow safe manual handling practices for food and drink supplies
- Set up and maintain Food & Beverage areas to agreed standards
- Ensure full compliance with HACCP and COSHH requirements
- Apply best‑practice stock control and rotation
Your Talent And Skills
- Experience with breakfast, lunch, dinner and event service delivery would be favourable
- A positive attitude and a willingness to learn is essential
- Commitment to excellent customer service
- Numerical & literacy skills and good communication skills
- Basic food hygiene knowledge and understanding
- Bar knowledge
- Confident and smart with a mature, professional manner
- Friendly and approachable to all customers and colleagues alike
- Quality driven with high standards of cleanliness and attention to detail
- Strong personal standards of time keeping and a willingness to execute tasks perfectly
- Experience of working shifts – at times you will be required to work an early breakfast and late dinner shift, as well as weekends
- A strong sense of ownership and pride
- Responsible handling of cash and credit card transactions
We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.
Closing Date: 5th May 2026
A Place For Everyone
We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success. Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.
Food & Beverage Assistant employer: Edrington
Contact Detail:
Edrington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the brand! Dive deep into The Macallan and its values. When you show genuine passion for the products during your interview, it’ll set you apart from the crowd.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different guest situations. This will help you shine in interviews and show that you’re ready to deliver that world-class experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 4
Be prepared for shift work! Show that you’re flexible and ready to take on early mornings or late nights. Highlighting your adaptability will make you a strong candidate for the Food & Beverage Assistant role.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Your Passion for The Macallan: When writing your application, let your enthusiasm for The Macallan shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering an exceptional experience for our guests.
Highlight Relevant Experience: Make sure to mention any previous experience in food and beverage service. Whether it’s breakfast, lunch, or event service, we want to know how your background can contribute to creating a world-class environment at The Macallan Estate.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and perspectives, as we believe they can add great value to our team!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect with you and learn more about what you can bring to the table!
How to prepare for a job interview at Edrington
✨Know Your Brands
Before the interview, dive deep into Edrington's portfolio, especially The Macallan. Familiarise yourself with its history, production process, and unique qualities. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you went above and beyond to ensure a positive experience for guests. This is crucial for a role focused on creating a world-class luxury experience.
✨Demonstrate Team Spirit
Edrington values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share stories that illustrate your ability to work harmoniously with colleagues, especially in high-pressure environments like food and beverage service.
✨Emphasise Attention to Detail
In the food and beverage industry, cleanliness and presentation are key. Be prepared to talk about how you maintain high standards in your work. Discuss any relevant experiences where your attention to detail made a significant impact on service quality.